Saudi pension agency provides services to 1.2 million citizens

Public Pension Agency. (Photo/SPA)
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Updated 12 April 2020
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Saudi pension agency provides services to 1.2 million citizens

  • The statistics show that the agency has provided over 150,000 services to all its clients in various domains

RIYADH: Saudi Arabia’s Public Pension Agency (PPA) has continued to fulfill its mission during the coronavirus disease (COVID-19) pandemic by providing services remotely to more than 1.2 million citizens.
Statistics issued by the agency indicate how much work has been carried out remotely through its different sectors during March 2020. The agency has employed the digital transformation program, which is one of the most important outcomes of its 2020 strategy.
The statistics show that the agency has provided over 150,000 services to all its clients in various domains. These services included finalizing 33,000 transactions, issuing 85,000 pension introduction letters, issuing 11,200 electronic pension cards, and receiving 23,000 calls.
The agency also committed during March to paying the pensions of its retirees and beneficiaries on schedule. These exceeded SR7 billion ($1.85 billion). The agency successfully activated its Business Continuity Plan within the first hours of commencing remote work, which helped it efficiently serve retirees and beneficiaries through electronic services, the call center, and its customer care Twitter account.

 


Saudi photographer brings Madinah into focus

Updated 6 sec ago
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Saudi photographer brings Madinah into focus

  • Shaker Samargandi’s work captures the city’s layered identity in intimate detail
  • Approach has allowed architecture to be presented as a living element, one that interacts with light and the passage of time

MAKKAH: Through a deeply personal lens, Saudi Arabia photographer Shaker Samargandi is presenting a contemporary vision of Madinah.

Born and raised in Madinah, he says his familiarity with the city’s rhythms and spaces has shaped his artistic vision.

Rather than treating the holy city as a staged subject, Samargandi approaches it as “a living memory.” Through his lens, streets, courtyards and architecture become narrative elements revealing the city’s layered identity.

Samargandi told Arab News that Islamic architecture, especially that associated with the Prophet’s Mosque, has been a central focus of his visual interest, given its spiritual and aesthetic values deeply rooted in history.

He says his focus is not directed toward the overall scene, but the fine details that reflect the philosophy and aesthetics of the structure, allowing the viewer to contemplate the relationship between form and meaning.

This approach has allowed architecture to be presented as a living element, one that interacts with light and the passage of time.

Madinah’s geography plays a role, Samargandi explained. Mountains and harrat lava fields meet farms and palm groves within the urban fabric, creating a distinctive interplay between nature and urban life.

For the photographer, this relationship underscores how place is formed through constant interaction between landscape and people.

He says residents have often responded to his work by seeing their city from unfamiliar angles, prompting renewed reflection on their everyday surroundings.

Samargandi is now developing long-term projects, including a photo book documenting Madinah. For him, visual documentation carries cultural responsibility, particularly as the city undergoes rapid urban and social transformation.

Photography, he says, is not merely archival, it preserves daily details and aesthetic character for future generations while offering a tool to understand and rediscover place.

He further explained that working on long-term projects allows for a deeper understanding of a place, away from the fast pace of visual consumption.

Samargandi believes Madinah still holds, for the artist, vast territories and stories to be explored, that engage the present and honor the city’s roots.