Saudia adds new features to mobile app to boost digital services

Photo/SPA
Short Url
Updated 12 October 2020
Follow

Saudia adds new features to mobile app to boost digital services

  • Khalid Al-Bassam: The airline placed high importance on digital services and was keen to develop them

JEDDAH: Saudi Arabian Airlines (Saudia) has added new features to its smartphone app as part of its plans to develop digital services.

The new features include upgrading a passenger’s travel class, tracking luggage, speeding up the data entry process for travelers, improving the app’s performance and reminding users where they parked their car at the airport.
These services add to those already provided by the app such as flight reservations, ticket purchases, credit card scanning, completing travel processes, issuing boarding passes and saving them in the Apple Wallet application, and saving reservations and guest data on the app with the possibility of retrieving them and reviewing previous bookings. The app also has the option of using the Hijri calendar in reservations.

FASTFACT

The app has been downloaded more than 6 million times. Last year more than 5.4 million boarding passes were issued, showing that more travelers are using their smartphones during all travel stages.

Khalid Al-Bassam, Saudia’s vice president for commercial affairs, said the airline placed high importance on digital services and was keen to develop them.
He said that work was underway to add more services and improvements to the Saudia app through upcoming upgrades including unifying the reservation system with various digital channels, developing the notification and alert systems, tracking flights, linking the app with the plane’s entertainment systems and other benefits special to members of the Alfursan program.


Pilgrims cast stones at Jamarat on first day of Tashreeq

Updated 6 sec ago
Follow

Pilgrims cast stones at Jamarat on first day of Tashreeq

  • Numerous designated pathways across the various floors of the Jamarat facility ensured a smooth flow of pilgrims
  • Innovative, multilevel structure was engineered to distribute pilgrims efficiently during the throwing ritual

MINA: Hajj pilgrims began the ritual stoning of the devil, throwing pebbles at the Jamarat, three stone pillars, on the first day of Tashreeq, which also coincides with the second day of Eid Al-Adha.

The ritual stoning began with Jamarat Al-Oula (the small pillar), continuing with Jamarat Al-Wusta (the middle pillar) and finally Jamarat Al-Aqaba (the large pillar), following in the Prophet Muhammad’s footsteps, the Saudi Press Agency reported.

Numerous designated pathways across the various floors of the Jamarat facility ensured a smooth flow of pilgrims and eased crowd management. The innovative, multilevel structure was engineered to distribute pilgrims efficiently during the throwing ritual.

Pedestrian bridges connect the Jamarat to the Al-Mashaaer Al-Mugaddassah Metro Line and surrounding pilgrim camps in Mina, allowing for safe and convenient movement, SPA reported.


Egyptian president leaves Jeddah after performing Hajj

Egyptian President Abdel Fattah El-Sisi leaves Jeddah on Monday after performing Hajj. (SPA)
Updated 51 min 7 sec ago
Follow

Egyptian president leaves Jeddah after performing Hajj

RIYADH: Egyptian President Abdel Fattah El-Sisi left Jeddah on Monday after performing Hajj, Saudi Press Agency reported.

El-Sisi arrived in the Kingdom on Thursday and prayed in the Prophet’s Mosque in Madinah before performing his Hajj rituals. 


Ensuring Hajj safety, security from the skies

Updated 17 June 2024
Follow

Ensuring Hajj safety, security from the skies

  • The patrols are crucial for monitoring the density of pilgrim crowds
  • The helicopter also includes medical rescue and care devices that can be installed inside the cabin as needed

MINA: Saudi authorities are carrying out helicopter surveillance flights around the clock to ensure the safety and security of pilgrims during Hajj.

Under the Hajj Security Forces, the Security Aviation Command, operating under the Presidency of State Security, in collaboration with the Royal Saudi Air Force, this Hajj season is witnessing the deployment of advanced aircraft to oversee the movements of pilgrims in Makkah and its surrounding holy sites.

Speaking to the Interior Ministry’s Snapchat account, Col. Shaker bin Sulaiman Al-Tuwaijiri, deputy commander of the Hajj Security Forces’ aerial surveillance operations, said that the Hajj security forces are supervising the movement of pilgrims from the sky day and night.

“Flights of the General Security Aviation Command and the Royal Saudi Air Forces are deployed using top-tier helicopters, the latest technological enablers and artificial intelligence,” he said, adding that staff members are highly qualified due to their cumulative experience.

Saudi authorities are carrying out helicopter surveillance flights around the clock to ensure the safety and security of pilgrims during Hajj. (Ministry of Interior)

The patrols are crucial for monitoring the density of pilgrim crowds, ensuring that potential disruptions and dangers are swiftly identified and addressed, according to the Saudi Press Agency.

The mission is closely integrated with the Hajj Command and Control Center, which receives live videos and images for prompt analysis and responsive action on the ground.

The information helps ground personnel manage the movement of vehicles and pilgrims between locations.

Some security helicopters, such as the S-92, are equipped with 270-foot rescue winches, thermal cameras operating in infrared and laser wavelengths, and a cargo hook capable of lifting more than 4.5 tonnes.

The helicopter also includes medical rescue and care devices that can be installed inside the cabin as needed. Passenger cabin seats can be configured for evacuation purposes.

The S-92 features an autopilot system and flight management and planning controls, according to the Interior Ministry’s website.


Record temperatures hit Saudi holy sites during Hajj

Updated 17 June 2024
Follow

Record temperatures hit Saudi holy sites during Hajj

MAKKAH: The Saudi Health Ministry reported record high temperatures at holy sites during this year’s Hajj pilgrimage.

Temperatures soared to 51.8 degrees Celsius in the shade at the central area of the Grand Mosque, the ministry said, with Arafat reaching 48 degrees Celsius and Mina and Muzdalifah 46 degrees Celsius.

In response to the extreme heat, the ministry urged pilgrims to minimize sun exposure to avoid heat-related illnesses. The ministry recommended staying hydrated and staying in shaded areas whenever possible.


Pilgrims cast stones at Jamarat on first day of Tashreeq

Updated 17 June 2024
Follow

Pilgrims cast stones at Jamarat on first day of Tashreeq

  • Designated pathways across the various floors of the Jamarat facility ensure a smooth flow of pilgrims and ease crowd management

MINA: Hajj pilgrims began the ritual stoning of the devil, throwing pebbles at the Jamarat, three stone pillars, on the first day of Tashreeq, which also coincides with the second day of Eid Al-Adha.

The ritual stoning began with Jamarat Al-Oula (the small pillar), continuing with Jamarat Al-Wusta (the middle pillar) and finally Jamarat Al-Aqaba (the large pillar), following in the Prophet Muhammad’s footsteps, the Saudi Press Agency reported.

Numerous designated pathways across the various floors of the Jamarat facility ensured a smooth flow of pilgrims and eased crowd management. The innovative, multilevel structure was engineered to distribute pilgrims efficiently during the throwing ritual.

Pedestrian bridges connect the Jamarat to the Al-Mashaaer Al-Mugaddassah Metro Line and surrounding pilgrim camps in Mina, allowing for safe and convenient movement, SPA reported.