Egypt operator owed $7.7m by Thomas Cook, says chairman

Former Thomas Cook employees protest in Manchester on Monday. The travel firm collapsed last week, sparking a major tourist repatriation effort. (Reuters)
Updated 01 October 2019
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Egypt operator owed $7.7m by Thomas Cook, says chairman

  • 25,000 reservations in the country booked up to April 2020 canceled, says Blue Sky

CAIRO: Thomas Cook has dues of 125 million Egyptian pounds ($7.7 million) to local operator Blue Sky Group, Blue Sky’s chairman Hossam El-Shaer said on Monday.

Shaer did not give further details. Thomas Cook, the world’s oldest travel firm, collapsed last week, sparking a major tourist repatriation effort and a scramble for survival among many of its subsidies.

Blue Sky said last week that 25,000 reservations in Egypt booked up to April 2020 had been canceled, and that it had been expecting 100,000 tourists to visit Egypt via Thomas Cook next year. 

Meanwhile, in a related event, the head of the Spanish hotel federation warned on Monday that hundreds of hotels in the country are facing imminent closure over the collapse of Thomas Cook.

“There are 500 hotels which are going to close immediately due to the collapse of Thomas Cook and the situation could get worse if the government doesn’t take immediate action,” Juan Molas, head of Spain’s Confederation of Hotels and Tourist Accommodation, told business daily Cinco Dias.

The sum in unpaid bills left by the demise of the tour operator will be much higher than the initial estimate of €200 million ($220 million), said Molas, whose organization represents 15,000 businesses. “It will be much more. The amount for only eight chains is close to 100 million.”

Of those hotels facing immediate closure, 100 were exclusively dependent on Thomas Cook, he said, while the rest counted on the firm for between 30 and 70 percent of their clients.

One hotel in Fuerteventura, the second largest of the Canary Islands, had recently undergone a €20-million upgrade and was now faced with 700 rooms “which are going to be empty from Oct. 7” and 200 employees it would be forced to dismiss.

Worst hit are those in the Canaries and the Balearic Islands, where 40 percent of hotels are affected. The industry has put together an emergency plan to be presented to Tourism Minister Reyes Maroto at the next Spanish tourism board meeting on Oct. 7 which will also address the urgent question of air links with the Canary Islands.

Industry experts fear the impact there could be even more devastating than elsewhere as the resort is very popular as a winter destination among tourists from northern Europe.

“The busy season is starting and Thomas Cook had 30 percent of air capacity,” Molas said, indicating the disappearance of the package holidaymaker could affect some 1.3 million airline seats, with Tenerife and Lanzarote particularly badly hit.

He urged the government to contact RyanAir, one of the few carriers that flies there, to urge the budget airline “to reconsider” plans to close four bases in Spain, three of them in the Canaries, saying it was “critical” that the airline maintain its flights.


Early-stage funding momentum stable in MENA region

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Early-stage funding momentum stable in MENA region

RIYADH: Startups operating in the Middle East and North Africa region have witnessed multiple funding rounds across various sectors in recent weeks, as they aim to push geographical boundaries and increase offerings. 

This momentum builds on the record $7.5 billion funding received by startups in 2025, representing a 225 percent increase compared to the previous year, according to Wamda data. 

The report revealed that Saudi Arabia emerged as the most funded ecosystem, raising $5 billion across 211 deals, followed by the UAE with $2 billion, and Egypt with $263 million. 

Wamda revealed that investment momentum in the MENA region accelerated in the second half of 2025, with 310 startups raising $5.7 billion, compared to $2 billion raised in the first six months. 

The sustained momentum in early-stage funding reflects continued investor interest in the region amid global economic headwinds.

KNOT Technologies raises $1m

Egypt-based KNOT Technologies, an AI-native ticketing and access control platform, has raised $1 million in a pre-seed funding round, led by A15, an early-stage venture capital firm headquartered in Cairo. 

In a press statement, KNOT Technologies said that the funding will be used for product development, international expansion, and deeper integrations across the live events ecosystem.

“Ticketing has become a financial black hole, with value leaking into unregulated channels and no modern tools to prevent it. Organizers lack visibility and control, and fans are paying the price. That is why we started KNOT, to unlock real economic value and rebuild trust between businesses and their customers,” said Ahmed Abdalla, co-founder and CEO of KNOT. 

Karim Beshara, founder at A15, said that the VC firm decided to invest in KNOT because the company is tackling a “complex global problem with a genuinely novel approach.” 

Beshara added: “Their technology has the potential to reshape how trust and identity work in ticketing, and we believe they are uniquely positioned to lead this transformation.” 

OpenCX raises $7m

OpenCX, a Jordan-based AI-native enterprise customer communication platform, has raised $7 million in a seed funding round led by Y Combinator and X by Unifonic. 

In a press statement, the company said the round also witnessed the participation of Shorooq, acting as a fund manager, and Sadu Capital.

The firm added that the funding will be used to accelerate growth across global enterprise customers, as it prepares to explore the Gulf market. 

The company is also preparing to expand its presence in Saudi Arabia, where it plans to establish a regional office in the coming months as part of its broader Gulf Cooperation Council strategy. 

OpenCX is an AI-powered enterprise customer communication platform that automates over 70 percent of customer interactions across voice, chat, email, and messaging channels. 

Designed for complex, high-volume, and regulated environments, OpenCX enables enterprises to scale customer engagement with empathy, reliability, and operational confidence. 

“Enterprises today aren’t struggling with customer support volume alone— they’re struggling with complexity,” said Mohammad Gharbat, CEO and co-founder of OpenCX.

He added: “Our focus has always been on helping organizations scale confidently, without customer communication becoming a limiting factor. OpenCX is built to operate where the stakes are high, the workflows are complex, and trust matters.” 

Grove closes $5m seed round

Grove, a Saudi-based agriculture tech startup, has closed a $5 million seed round led by Outliers VC with participation from a group of angel investors. 

Founded in 2024 and headquartered in Riyadh, the company is specialized in producing and marketing fresh agricultural products directly to consumers through strategic partnerships with local farmers, according to a press statement. 

The company connects farms, markets, and households, operating as a vertically coordinated system rather than a loose collection of suppliers, ensuring the entire harvest finds its optimal path to value that is designed around what the actual consumer wants. 

The latest funding comes as the Kingdom’s agricultural market continues to expand, with the sector valued at an estimated $31.5 billion and plant-based food imports reaching $10.7 billion in 2025.

“For generations, farming was rooted in responsibility to the land and community. Over time, short-term commercial pressure has pushed practices that damage soil, water, and long-term sustainability. At Grove, we are restoring that balance by equipping farmers with the data, tools, and incentives needed to protect resources and build for the future,” said Mohammed bin Ghanam, co-founder of Grove. 

Mohammed Al-Meshekah, Outliers VC founder, said: “What drew us to Grove was not just the product, but the team’s ability to rethink the relationship between farmers and the market. Their integrated approach brings quality back to the center, reconnects consumers with the source, and positions Grove as a key contributor to a more resilient and sustainable food system in Saudi Arabia.” 

Dataroid raises $6.6m to boost global expansion

Dataroid, a Turkiye-based AI-powered digital analytics and customer engagement platform, has completed a $6.6 million pre-series A investment round led by the FinAI Venture Capital Fund of Tacirler Asset Management.

According to a press statement, the round also witnessed the participation of Tacirler Asset Management Future Impact Venture Capital Fund and Endeavor Catalyst.

With the new investment, the company plans to expand its operational footprint across new geographies, particularly in Europe, the Middle East and Africa. 

The funding will also be used to accelerate the company’s global marketing efforts and strengthen its self-service analytics capabilities through ongoing AI-powered product development initiatives.

“Working with banks in Turkiye that reach tens of millions of digital customers gives Dataroid a strong foundation for global expansion. As the market-leading digital analytics platform for banking and financial services in Turkiye, our platform today enhances the digital experience of more than 120 million users,” said Fatih İşbecer, co-founder of Dataroid. 

He added: “We see expanding this value to new markets as a priority. With this new funding, we aim to strengthen Dataroid’s AI-focused capabilities in line with customer needs and accelerate our global marketing initiatives to bolster our presence in international markets, particularly across EMEA and Western Europe.” 

Resquad AI raises $1.5m to scale recruitment capabilities

Saudi-based Resquad AI, a recruitment platform powered by artificial intelligence technology, raised $1.5 million in a seed funding round led by SRG, with participation from a group of angel investors.

In a press statement, the company said that the funding will support its regional and international expansion plans and accelerate its growth in the global technology recruitment market.

Resquad AI is also preparing for the official launch of its platform, an AI-powered Software-as-a-Service solution and global B2B marketplace for developers, enabling companies to access technical talent beyond geographical boundaries.

Commenting on the funding round, Abdullah Al-Jaafari, founder and CEO of Resquad AI said that the investment is expected to support the company’s vision of building a global recruitment ecosystem driven by innovation and high-impact partnerships across both the public and private sectors, with a strong focus on expansion across the GCC. 

Founded in 2024, Resquad AI has now established its presence in 52 countries, positioning itself as one of the Saudi platforms supporting cross-border recruitment.