In Indonesia, Facebook and Twitter are ‘buzzer’ battlegrounds as elections loom

Twitter and Facebook login pages. (Shutterstock)
Updated 13 March 2019
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In Indonesia, Facebook and Twitter are ‘buzzer’ battlegrounds as elections loom

  • ‘Buzzer’ teams, named for the social media buzz such groups aim to create, have sprung up in Indonesia ahead of the presidential election
  • Three buzzers directly involved in the current campaign described how they operate hundreds of personalized social media accounts each on behalf of the candidates

JAKARTA: Almost every day, “Janda,” a self-described Indonesian housewife with 2,000 Twitter followers, dispenses lifestyle tips, complains about city life, and praises how the government of President Joko Widodo has improved her life as a young mother.
But Janda the housewife does not exist. The Twitter account’s real owner is an unmarried middle-aged man who offers political social media services backing Widodo’s re-election campaign.
He is a leader of one of the many so called “buzzer” teams, named for the social media buzz such groups aim to create, that have sprung up in Indonesia ahead of the presidential election next month in the world’s third-largest democracy.
“Our battleground is social media. The content we are making for the election is reaching at least a million people per week,” said the owner of the Janda account, declining to be named because his work is legally in a gray area.
In interviews with Reuters, over a dozen buzzer team members, social media consultants and cyber experts described an array of social media operations that they said were spreading propaganda on behalf of both Widodo and his challenger, retired general Prabowo Subianto.
Widodo enjoys a comfortable lead in most opinion polls over Prabowo, as the challenger is widely known. The two contested the previous election in 2014 as well, and Widodo won narrowly.
Fake news was spread in that election as well, although social media was less far-reaching than it is now.
Under Indonesia’s broad Internet defamation law, creating and spreading fake news is illegal, but holding social media accounts in false names is not, unless a real person is being impersonated. Social media companies however mostly bar holding accounts under false names.
Three buzzers directly involved in the current campaign described how they operate hundreds of personalized social media accounts each on behalf of the candidates. One denied propagating fake news, while two said they didn’t care about the accuracy of the content.
Both campaign teams deny using buzzers or spreading fake news.
Ross Tapsell, an expert on politics and media at Australia National University, said that it has become normal for candiates in Southeast Asia to hire online campaign strategists, who in turn tap an army of people to spread content on social media.
“So there is no direct link at all to the candidate,” he said.
The buzzer campaigns have far outstripped the efforts of Facebook and other social media companies to curtail creation of fake accounts and spread fake news, cyber experts say. Reuters found that while robot accounts were occasionally deleted, personalized fake accounts like “Janda” are widespread on Twitter and Facebook platforms, despite violating the companies’ rules.
On the edge
Misinformation spread by real accounts — which are often coopted by buzzer teams — is rampant on Facebook as well as on its Instagram and WhatsApp affiliates and rival service Twitter. The companies say they are working with the government and fighting back against false content.
Representatives for Twitter, Facebook and Whatsapp told Reuters they regularly delete fake accounts in Indonesia, but declined to share removal numbers.
A Twitter spokeswoman told Reuters it is working to remove networks of accounts engaged in misinformation and disinformation.
Facebook, which counts Indonesia as its third-largest market globally with an estimated 130 million accounts, says it trains election management bodies how to flag fake news to the company, which is then evaluated by moderators and deleted if it breaks its community standards.
For Indonesian Communications Minister Rudiantara, those efforts are not enough.
He said the government had asked social media companies to work with authorities to create a standard operating procedure that would allow fake news and hoaxes to be flagged and resolved. They have yet to comply.
“We expect it to get much worse as we get closer to the election,” said Harry Sufehmi, co-founder of Mafindo, an Indonesian organization fighting fake news, which listed nearly 500 social media hoaxes related to politics in 2018.
He was one of three experts whose research found that a larger proportion of the misinformation targets Widodo, with some posts depicting him as anti-Islam, a Chinese stooge or a communist.
All are inflammatory accusations in a country that has the world’s largest number of Muslims, where the communist party is banned and suspicions linger over the influence of Beijing.
A smaller portion of the misinformation campaigns target Prabowo.
Buzzing for money
On a recent afternoon in Jakarta, one buzzer team leader scrolled through two mobile phones that had over 250 Facebook , Instagram, Whatsapp, Youtube and Twitter accounts, each with a fake persona. He updated five of them with posts praising Widodo’s achievements or mocking Prabowo and his running mate.
He denied disseminating misinformation, focusing instead on content that gushed about his clients’s virtues. But he admitted he does look for dirt on opponents as part of a “complete package” of posts and videos that he sells for 200 million rupiah ($14,000) a month.
His staff of 15, whom he refers to as “cyber troops,” in turn have subcontractors, throughout Indonesia, many of whom are unaware of the ultimate identity of clients, he said.
He told Reuters he was hired by an adviser to Widodo’s campaign.
Ace Hasan Syadzily, a spokesman for the president’s campaign team, denied knowledge of such groups, but said “the campaign had an obligation to counter false or negative narratives” against Widodo.
Another buzzer said he had been hired by advisers to Prabowo, while the third said he supplied services to a social media agency used by both campaigns.
Anthony Leong, the Prabowo digital team’s coordinator, denied they use buzzer teams, noting that the campaign required its “10,000 digital volunteers” to use real names and only allowed them to post “positive content.”
“Work is fun“
According to the buzzers interviewed, a junior “cyber soldier” can be paid between 1 million to 50 million rupiah per project depending on the reach of his social media accounts.
“For a lot of us, the work is fun...and the salaries are decent,” said the buzzer who said he is a contractor for a social media agency used by both the Widodo and Prabowo campaigns.
He said his role was to create trending topics during key election moments, using hashtags and content provided by his agency in combination with his personal fake accounts, he said.
“For me, there’s no hoax or so-called negative content. The material just comes from the client,” he told Reuters.
Pradipa Rasidi, a researcher at the University of Indonesia, said most buzzers are young graduates who do it “because it’s hard to find a job after university and the pay is higher.”
But the legal risks are real. The buzzer activities are punishable by jail if they are judged to breach Indonesia’s Internet defamation law.
All three buzzers interviewed by Reuters declined to be named or provide certain details of their operations because of those risks.
Policing by the social media companies, however, was not a concern: None had ever had an account or post deleted.


Media watchdogs raise alarm over Al Jazeera ban, call for it to be lifted

Updated 06 May 2024
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Media watchdogs raise alarm over Al Jazeera ban, call for it to be lifted

  • Israel’s decision sets ‘dangerous precedent,’ Committee to Protect Journalists says
  • News channel vows to continue Gaza coverage, will pursue ‘every legal step’ to fight block

LONDON: Media watchdogs have condemned Israel’s decision to block Al Jazeera, raising concerns about the erosion of media freedom in the country, especially amid the ongoing conflict in Gaza.

The US-based Committee to Protect Journalists said the government’s decision set a dangerous precedent for other international media outlets operating in Israel.

“CPJ condemns the closure of Al Jazeera’s office in Israel and the blocking of the channel’s websites,” program director Carlos Martinez de la Serna said in New York.

Israel should allow Al Jazeera and all international media outlets to operate freely, particularly during wartime, he said.

Israel’s executive authority voted on Sunday to pass a law allowing the temporary shutdown of a foreign channel’s broadcasts if the content was deemed to be a threat to security during the ongoing war.

Soon after Prime Minister Benjamin Netanyahu announced the decision, reports emerged of raids on the offices of the Qatar-backed broadcaster.

The Foreign Press Association released a statement condemning the decision as a “dark day for the media” and accused Israel of joining “a dubious club of authoritarian governments” by banning the broadcasts.

The UN’s Human Rights office also urged the Israeli government to reverse the ban

“A free & independent media is essential to ensuring transparency & accountability. Now, even more so given tight restrictions on reporting from Gaza,” it said on X.

There has also been criticism of the decision from within the country, with the Association for Civil Rights in Israel filing a request to the Supreme Court to overturn the ban.

The news came amid a yearslong campaign waged against Al Jazeera by the Israeli government, which accuses it of anti-Israeli bias and “being a mouthpiece for Hamas.”

The broadcaster rejected the claims and said it would “pursue every legal step” to fight the decision.

Al Jazeera also vowed to continue its coverage from Gaza, as it remains one of the few networks with a strong presence on the ground, as foreign journalists are banned from entering the Strip without Israeli army supervision.

The network accused Israel of deliberately targeting its staff in an attempt to silence them.

“Israel’s suppression of free press to cover up its crimes by killing and arresting journalists has not deterred us from performing our duty,” it said in its response to Sunday’s ban.

Despite the ruling, the channel remains accessible through Facebook in Israel.


‘Everybody is vulnerable’: Fake US school audio stokes AI alarm

Updated 06 May 2024
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‘Everybody is vulnerable’: Fake US school audio stokes AI alarm

  • The clip, which left administrators of Pikesville High School fielding a flood of angry calls and threats, underscores the ease with which widely available AI and editing tools can be misused to impersonate celebrities and everyday citizens alike

WASHINGTON: A fabricated audio clip of a US high school principal prompted a torrent of outrage, leaving him battling allegations of racism and anti-Semitism in a case that has sparked new alarm about AI manipulation.
Police charged a disgruntled staff member at the Maryland school with manufacturing the recording that surfaced in January — purportedly of principal Eric Eiswert ranting against Jews and “ungrateful Black kids” — using artificial intelligence.
The clip, which left administrators of Pikesville High School fielding a flood of angry calls and threats, underscores the ease with which widely available AI and editing tools can be misused to impersonate celebrities and everyday citizens alike.
In a year of major elections globally, including in the United States, the episode also demonstrates the perils of realistic deepfakes as the law plays catch-up.
“You need one image to put a person into a video, you need 30 seconds of audio to clone somebody’s voice,” Hany Farid, a digital forensics expert at the University of California, Berkeley, told AFP.
“There’s almost nothing you can do unless you hide under a rock.
“The threat vector has gone from the Joe Bidens and the Taylor Swifts of the world to high school principals, 15-year-olds, reporters, lawyers, bosses, grandmothers. Everybody is now vulnerable.”
After the official probe, the school’s athletic director, Dazhon Darien, 31, was arrested late last month over the clip.
Charging documents say staffers at Pikesville High School felt unsafe after the audio emerged. Teachers worried the campus was bugged with recording devices while abusive messages lit up Eiswert’s social media.
The “world would be a better place if you were on the other side of the dirt,” one X user wrote to Eiswert.
Eiswert, who did not respond to AFP’s request for comment, was placed on leave by the school and needed security at his home.

When the recording hit social media in January, boosted by a popular Instagram account whose posts drew thousands of comments, the crisis thrust the school into the national spotlight.
The audio was amplified by activist DeRay McKesson, who demanded Eiswert’s firing to his nearly one million followers on X. When the charges surfaced, he conceded he had been fooled.
“I continue to be concerned about the damage these actions have caused,” said Billy Burke, executive director of the union representing Eiswert, referring to the recording.
The manipulation comes as multiple US schools have struggled to contain AI-enabled deepfake pornography, leading to harassment of students amid a lack of federal legislation.
Scott Shellenberger, the Baltimore County state’s attorney, said in a press conference the Pikesville incident highlights the need to “bring the law up to date with the technology.”
His office is prosecuting Darien on four charges, including disturbing school activities.

Investigators tied the audio to the athletic director in part by connecting him to the email address that initially distributed it.
Police say the alleged smear-job came in retaliation for a probe Eiswert opened in December into whether Darien authorized an illegitimate payment to a coach who was also his roommate.
Darien made searches for AI tools via the school’s network before the audio came out, and he had been using “large language models,” according to the charging documents.
A University of Colorado professor who analyzed the audio for police concluded it “contained traces of AI-generated content with human editing after the fact.”
Investigators also consulted Farid, writing that the California expert found it was “manipulated, and multiple recordings were spliced together using unknown software.”
AI-generated content — and particularly audio, which experts say is particularly difficult to spot — sparked national alarm in January when a fake robocall posing as Biden urged New Hampshire residents not to vote in the state’s primary.
“It impacts everything from entire economies, to democracies, to the high school principal,” Farid said of the technology’s misuse.
Eiswert’s case has been a wake-up call in Pikesville, revealing how disinformation can roil even “a very tight-knit community,” said Parker Bratton, the school’s golf coach.
“There’s one president. There’s a million principals. People are like: ‘What does this mean for me? What are the potential consequences for me when someone just decides they want to end my career?’“
“We’re never going to be able to escape this story.”
 

 


Lawsuit against Meta asks if Facebook users have right to control their feeds using external tools

Updated 06 May 2024
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Lawsuit against Meta asks if Facebook users have right to control their feeds using external tools

  • The tool, called Unfollow Everything 2.0, is a browser extension that would let Facebook users unfollow friends, groups and pages and empty their newsfeed — the stream of posts, photos and videos that can keep them scrolling endlessly

Do social media users have the right to control what they see — or don’t see — on their feeds?
A lawsuit filed against Facebook parent Meta Platforms Inc. is arguing that a federal law often used to shield Internet companies from liability also allows people to use external tools to take control of their feed — even if that means shutting it off entirely.
The Knight First Amendment Institute at Columbia University filed a lawsuit Wednesday against Meta Platforms on behalf of an Amherst professor who wants to release a tool that enables users to unfollow all the content fed to them by Facebook’s algorithm.
The tool, called Unfollow Everything 2.0, is a browser extension that would let Facebook users unfollow friends, groups and pages and empty their newsfeed — the stream of posts, photos and videos that can keep them scrolling endlessly. The idea is that without this constant, addicting stream of content, people might use it less. If the past is any indication, Meta will not be keen on the idea.
A UK developer, Louis Barclay, released a similar tool, called Unfollow Everything, but he took it down in 2021, fearing a lawsuit after receiving a cease-and-desist letter and a lifetime Facebook ban from Meta, then called Facebook Inc.
With Wednesday’s lawsuit, Ethan Zuckerman, a professor at the University of Massachusetts at Amherst, is trying to beat Meta to the legal punch to avoid getting sued by the social media giant over the browser extension.
“The reason it’s worth challenging Facebook on this is that right now we have very little control as users over how we use these networks,” Zuckerman said in an interview. “We basically get whatever controls Facebook wants. And that’s actually pretty different from how the Internet has worked historically.” Just think of email, which lets people use different email clients, or different web browsers, or anti-tracking software for people who don’t want to be tracked.
Meta declined to comment.
The lawsuit filed in federal court in California centers on a provision of Section 230 of the 1996 Communications Decency Act, which is often used to protect Internet companies from liability for things posted on their sites. A separate clause, though, provides immunity to software developers who create tools that “filter, screen, allow, or disallow content that the provider or user considers to be obscene, lewd, lascivious, filthy, excessively violent, harassing, or otherwise objectionable.”
The lawsuit, in other words, asks the court to determine whether Facebook users’ news feed falls into the category of objectionable material that they should be able to filter out in order to enjoy the platform.
“Maybe CDA 230 provides us with this right to build tools to make your experience of Facebook or other social networks better and to give you more control over them,” said Zuckerman, who teaches public policy, communication and information at Amherst. “And you know what? If we’re able to establish that, that could really open up a new sphere of research and a new sphere of development. You might see people starting to build tools to make social networks work better for us.”
While Facebook does allow users to manually unfollow everything, the process can be cumbersome with hundreds or even thousands of friends, groups and businesses that people often follow.
Zuckerman also wants to study how turning off the news feed affects people’s experience on Facebook. Users would have to agree to take part in the study — using the browser tool does not automatically enroll participants.
“Social media companies can design their products as they want to, but users have the right to control their experience on social media platforms, including by blocking content they consider to be harmful,” said Ramya Krishnan, senior staff attorney at the Knight Institute. “Users don’t have to accept Facebook as it’s given to them. The same statute that immunizes Meta from liability for the speech of its users gives users the right to decide what they see on the platform.”


Netanyahu’s Cabinet votes to permanently close Al Jazeera offices in Israel

Updated 05 May 2024
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Netanyahu’s Cabinet votes to permanently close Al Jazeera offices in Israel

  • Vote comes amid deeply strained ties between Israel and the channel, which have worsened during the war against Hamas

TEL AVIV: Israeli Prime Minister Benjamin Netanyahu said on Sunday that his government has voted unanimously to shutter the offices of the Qatar-owned broadcaster Al Jazeera in Israel.
Netanyahu announced the decision on X, formerly Twitter. Details on when it would go into effect or whether it was permanent or temporary were not immediately clear.
The vote comes amid deeply strained ties between Israel and the channel, which have worsened during the war against Hamas.
It also comes as Qatar is helping to broker a cease-fire agreement between Israel and Hamas in the war in Gaza.


Warren Buffett says AI may be better for scammers than society. And he’s seen how

Updated 05 May 2024
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Warren Buffett says AI may be better for scammers than society. And he’s seen how

  • The billionaire investing guru predicted scammers will seize on the technology, and may do more harm with it than society can wring good

OMAHA, Nebraska: Warren Buffett cautioned the tens of thousands of shareholders who packed an arena for his annual meeting that artificial intelligence scams could become “the growth industry of all time.”
Doubling down on his cautionary words from last year, Buffett told the throngs he recently came face to face with the downside of AI. And it looked and sounded just like him. Someone made a fake video of Buffett, apparently convincing enough that the so-called Oracle of Omaha himself said he could imagine it tricking him into sending money overseas.
The billionaire investing guru predicted scammers will seize on the technology, and may do more harm with it than society can wring good.
“As someone who doesn’t understand a damn thing about it, it has enormous potential for good and enormous potential for harm and I just don’t know how that plays out,” he said.
EARNINGS BEFORE MUSINGS
The day started early Saturday with Berkshire Hathaway announcing a steep drop in earnings as the paper value of its investments plummeted and it pared its Apple holdings. The company reported a $12.7 billion profit, or $8.825 per Class A share, in first the quarter, down 64 percent from $35.5 billion, or $24,377 per A share a year ago.
But Buffett encourages investors to pay more attention to the conglomerate’s operating earnings from the companies it actually owns. Those jumped 39 percent to $11.222 billion, or $7,796.47 per Class A share, led by insurance companies’ performance.
None of it that got in the way of the fun.
Throngs flooded the arena to buy up Squishmallows of Buffett and former Vice Chairman Charlie Munger, who died last fall. The event attracts investors from all over the world and is unlike any other company meeting. Those attending for the first time are driven by an urgency to get here while the 93-year-old Buffett is still alive.
“This is one of the best events in the world to learn about investing. To learn from the gods of the industry,” said Akshay Bhansali, who spent the better part of two days traveling from India to Omaha.
A NOTABLE ABSENCE
Devotees come from all over the world to vacuum up tidbits of wisdom from Buffett, who famously dubbed the meeting ‘Woodstock for Capitalists.’
But a key ingredient was missing this year: It was the first meeting since Munger died.
The meeting opened with a video tribute highlighting some of his best known quotes, including classic lines like “If people weren’t so often wrong, we wouldn’t be so rich.” The video also featured skits the investors made with Hollywood stars over the years, including a “Desperate Housewives” spoof where one of the women introduced Munger as her boyfriend and another in which actress Jaimie Lee Curtis swooned over him.
As the video ended, the arena erupted in a prolonged standing ovation honoring Munger, whom Buffett called “the architect of Berkshire Hathaway.”
Buffett said Munger remained curious about the world up until the end of his life at 99, hosting dinner parties, meeting with people and holding regular Zoom calls.
“Like his hero Ben Franklin, Charlie wanted to understand everything,” Buffett said.
For decades, Munger and Buffett functioned as a classic comedy duo, with Buffett offering lengthy setups to Munger’s witty one-liners. He once referred to unproven Internet companies as “turds.”
Together, the pair transformed Berkshire from a floundering textile mill into a massive conglomerate made up of a variety of interests, from insurance companies such as Geico to BNSF railroad to several major utilities and an assortment of other companies.
Munger often summed up the key Berkshire’s success as “trying to be consistently not stupid, instead of trying to be very intelligent.” He and Buffett also were known for sticking to businesses they understood well.
“Warren always did at least 80 percent of the talking. But Charlie was a great foil,” said Stansberry Research analyst Whitney Tilson, who was looking forward to his 27th consecutive meeting.
NEXT GEN LEADERS

Munger’s absence, however, created space for shareholders to get to know better the two executives who directly oversee Berkshire’s companies: Ajit Jain, who manages the insurance units; and Abel, who handles everything else and has been named Buffett’s successor. The two shared the main stage with Buffett this year.
The first time Buffett kicked a question to Abel, he mistakenly said “Charlie?” Abel shrugged off the mistake and dove into the challenges utilities face from the increased risk of wildfires and some regulators’ reluctance to let them collect a reasonable profit.
Morningstar analyst Greggory Warren said he believes Abel spoke up more Saturday and let shareholders see some of the brilliance Berkshire executives talk about.
“Greg’s a rock star,” said Chris Bloomstran, president of Semper Augustus Investments Group. “The bench is deep. He won’t have the same humor at the meeting. But I think we all come here to get a reminder every year to be rational.”
A LOOK TO THE FUTURE
Buffett has made clear that Abel will be Berkshire’s next CEO, but he said Saturday that he had changed his opinion on how the company’s investment portfolio should be handled. He had previously said it would fall to two investment managers who handle small chunks of the portfolio now. On Saturday, Buffett endorsed Abel for the gig, as well as overseeing the operating businesses and any acquisitions.
“He understands businesses extremely well. and if you understand businesses, you understand common stocks,” Buffett said. Ultimately, it will be up to the board to decide, but the billionaire said he might come back and haunt them if they try to do it differently.
Overall, Buffett said Berkshire’s system of having all the noninsurance companies report to Abel and the insurers report to Jain is working well. He himself hardly gets any calls from managers anymore because they get more guidance from Abel and Jain.
“This place would work extremely well the next day if something happened to me,” Buffett said.
Nevertheless, the best applause line of the day was Buffett’s closing remark: “I not only hope that you come next year but I hope that I come next year.”