Catering companies use cutting-edge solutions to serve 12 million Hajj meals

File photo of meals being handed out to pilgrims. (SUPPLIED)
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Updated 02 June 2025
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Catering companies use cutting-edge solutions to serve 12 million Hajj meals

  • 380 companies work in concert to feed millions of pilgrims during the pilgrimage
  • Caterers try to maintain food safety, nutritional quality and operational efficiency under pressure

MAKKAH: As Saudi Arabia gears up for another Hajj season, an intricate web of preparation is unfolding across Makkah, in which catering services are a critical backbone of the operation.

The Kingdom’s comprehensive approach to serving Islam’s pilgrims combines early strategic planning, seamless inter-agency coordination, and technological innovation to ensure millions can perform their sacred duties safely and comfortably.

Officials have unveiled the scope of this year’s food service operation: 380 catering companies working in concert to deliver up to 12 million meals during the pilgrimage.

The service is a logistical challenge that extends far beyond simply feeding crowds — it is about maintaining food safety, nutritional quality and operational efficiency under extraordinary circumstances, alongside the smart transition to electric cooking in the kitchens of the holy sites, contributing to improved food quality, enhanced safety, and reduced environmental risks in one of the greatest rituals of the Islamic world.

Mohammed Al-Sharif, who heads the association responsible for catering at Makkah’s holy sites, emphasized the government’s commitment to pilgrim welfare.

“The leadership has spared no expense in serving the guests of pilgrims,” he said, noting the direct oversight provided by Makkah’s municipal authorities.

The preparation process has been methodical and intensive. Six planning meetings addressed potential obstacles and elevated service standards.

He explained that the meetings were held to assess preparations, address obstacles, and tackle challenges in a way that contributes to raising the quality of services provided.

Al-Sharif highlighted the productive partnership with the ministry of health in establishing comprehensive food safety oversight systems. This collaboration has resulted in extensive training programs for quality control supervisors at all catering companies.

These preparations involve simulation exercises by catering contractors, carried out in the presence of security personnel and regulatory officials, as stress tests for the entire food service system.

The virtual trials are designed to identify and resolve any potential operational weaknesses before the pilgrimage officially commences.

He also noted that the municipality in Makkah, in cooperation with the ministry of commerce, verified food stocks and confirmed their readiness.

He concluded his statement by emphasizing that all agencies are working at full capacity to provide the best services to pilgrims.

Meanwhile, Dr. Ibrahim Al-Saini, who owns catering companies, confirmed that preparations are proceeding at full pace, emphasizing the efforts of all relevant authorities to provide the best and finest services to pilgrims and working day and night for their comfort and care for their food.

“The conditions during Hajj differ fundamentally from the rest of the year,” he said, highlighting the distinct operational requirements between different phases of the pilgrimage — from the Day of Arafat and Muzdalifah to the extended period in Mina.

He pointed out that the Kingdom, under the leadership of King Salman and Crown Prince Mohammed bin Salman, continues to develop the Hajj system year after year, whether through distributing locations to Hajj companies in studied ways, or through improving crowd management mechanisms and organizing traffic flow, which reflects on service quality and pilgrim safety.

Al-Saini described the process of providing food and drink as a “major challenge,” but the new systems that allowed food preparation in advance in model kitchens in Makkah and later transporting it to the holy sites for cooking and serving directly contributed to improving meal quality and distribution efficiency.

Al-Saini highlighted developments witnessed in kitchens at the holy sites, where kerosene gas was replaced with electric cooking, leading to improved safety levels and cooking speed, and reducing environmental and health risks.

He praised national efforts to serve pilgrims, confirming that the repeated successes achieved each year are the fruit of advance planning, integration between different agencies, and continuous commitment to innovation in providing the best services to pilgrims.


The secret keepers of desert balance in Saudi Arabia

Updated 27 December 2025
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The secret keepers of desert balance in Saudi Arabia

  • How the Kingdom’s wildcats control pests, protect public health, and sustain the ecosystem

RIYADH: During the summer of 2024, two desert lynx kittens were born in Taif as part of Saudi Arabia’s efforts to protect and increase the population of caracals in the country.

Although caracals are critically endangered, wildcats in general play a significant ecological role in the Kingdom. They act as natural pest control, and Saudi Arabia is committed to conserving these species while increasing their populations to support a thriving ecosystem.

Despite the Kingdom’s harsh, arid climate, conditions are suitable for wildcats not only to survive but also to flourish. Among the terrestrial species inhabiting Saudi Arabia are sand cats, Arabian wildcats, and the desert lynx.

Felis margarita, or sand cats, are small — around 40-60 cm — with pale sandy fur that allows them to blend into the desert. They have a broad head, large ears, and long hair on the bottom of their feet to walk on hot sand.

Sand cats have long hair on the bottom of their feet, allowing them to walk on hot sand and prevent them from sinking into the sand. (SPA/Visitsaudi)

“It is small in size and does not mate with other cats. It is the only cat species in the world with hair on the soles of its feet instead of skin to prevent it from sinking into the sand,” said Obaid Alouni, a Saudi environmentalist.

Alouni explained that one defensive technique sand cats use is to lie flat on the ground to avoid detection.
“It lies flat on the ground when it senses danger to avoid being noticed by other animals.”

These cats primarily feed on rodents and small reptiles, occasionally large insects, obtaining their water from their prey. Sand cats are native to West Asia and help regulate rodent and insect populations, preventing outbreaks and reducing disease spread.

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Interestingly, raising sand cats as domestic pets is becoming more popular, Alouni said. But he emphasized that adoption is easier when they are kittens, as they remain wild animals. Although widely distributed across the Kingdom, exact population numbers are difficult to determine due to their elusive nature. They are currently listed as “least concern” by the International Union for Conservation of Nature.

Similar to sand cats, Arabian wildcats (Felis lybica) are found across the Arabian Peninsula and play a vital role in environmental health.

“They are wild cats that live independently without human intervention,” Alouni told Arab News.

An Arabian wildcat at Olomouc Zoo in the Czech Republic. (Wikimedia Commons: Michal Maňas)

Arabian wildcats resemble domestic cats but have thicker, sandy to grey-brown coats with faint stripes or spots and ringed tails with blunt tips. Like sand cats, they feed on rodents, birds, reptiles, and insects and are listed as “least concern” by the IUCN.

However, Alouni warned that pure populations of Arabian wildcats in Saudi Arabia could be threatened by hybridization with domestic cats.

“Currently, wild cats face the problem of interbreeding with domestic cats. This weakens their immune systems and makes them more susceptible to diseases from other cats,” he said.

“This contributes to the extinction of the purebred lineage and, consequently, the disappearance of their wild instincts,” he added.

DID YOU KNOW?

• Sand cats are the only cat species with hair on the soles of their feet, allowing them to walk on hot sand without sinking.

• Caracals, locally known as Al-Washaq, are native and endangered, capable of jumping 3 to 4 meters in a single leap.

• Pure populations of the Arabian wildcat are at risk due to hybridization with domestic cats.

While both species are desert dwellers, sand cats are harder to spot as they avoid heavily trafficked areas. They are mainly found in the Ad Dahna desert and the Empty Quarter, where sand dunes dominate the landscape. Arabian wildcats, however, inhabit rocky or mountainous areas such as the Tuwaiq Mountains, valleys, and farms with abundant small prey.

“Wild cats come around towns and villages, and unfortunately, begin mating with domesticated cats that people release outside,” Alouni explained. He stressed the importance of keeping domestic cats away from wildcat habitats, including deserts and camping sites.

The third wildcat species native to Saudi Arabia, the caracal or desert lynx, is critically endangered. “The lynx is classified in size between large and small, and is distinguished by its jump, which can reach 3 meters or even 4 meters in the sky,” Alouni described.

This combination of photos released by the Saudi National Center for Wildlife (NCW) last year shows a female Caracal and its cub at the Prince Saud Al-Faisal Wildlife Research Center in Taif. (SPA file)

Locally known as Al-Washaq, desert lynx have reddish-tan coats, long legs, and black-tufted ears. They feed on birds, rodents, and sometimes small antelopes. Thankfully, these cats are protected under Saudi law due to their critically endangered status.

Hunting any sand cats, Arabian wildcats, or desert lynx can result in fines of approximately $20,000, according to the Saudi Ministry of Environment, Water, and Agriculture.
“There is a very severe financial penalty in Saudi Arabia for anyone who hunts it,” Alouni added.

The Kingdom has strict regulations to protect endangered animals, criminalizing not only hunting or killing but also trade. Violators could face penalties of up to $8 million, up to 10 years in prison, or both.

Overall, sand cats, Al-Washaq, and Arabian wildcats are essential to maintaining a healthy environment in Saudi Arabia. By controlling rodent populations, they help prevent outbreaks that could threaten agriculture and public health.