Saudi volunteers step up to serve pilgrims at the Two Holy Mosques

Volunteering in Makkah encompasses a broad range of tasks, including assisting pilgrims with their transportation to and from the Grand Mosque, managing airport transfers, distributing water bottles, serving meals, and translating for non-Arabic speakers. (SPA)
Short Url
Updated 13 March 2024
Follow

Saudi volunteers step up to serve pilgrims at the Two Holy Mosques

MAKKAH: Each year, Saudis from all throughout the Kingdom volunteer their time to assist pilgrims and make their visit to the Two Holy Mosques as easy as possible.

In Makkah, visitors witness the creativity and dedication of these young Saudi men and women, who use their knowledge, abilities, and skills to deliver exceptional services.

As part of Saudi Vision 2030, the Kingdom is encouraging volunteer activity with the goal of reaching 1 million volunteers by 2030.

Volunteering in Makkah encompasses a broad range of tasks, including assisting pilgrims with their transportation to and from the Grand Mosque, managing airport transfers, distributing water bottles, serving meals, and translating for non-Arabic speakers.

Rania Shodri, a pilgrimage guide and volunteer, said that volunteer work in Makkah is a great opportunity for those who want to contribute to society.

There is a host of opportunities for volunteers in the Kingdom across a variety of sectors, such as social services, healthcare, education, humanitarian aid, and dawah and guidance, Shodri said. People can also volunteer at hospitals, schools, social service offices, and the Two Holy Mosques.




As part of Saudi Vision 2030, the Kingdom is encouraging volunteer activity with the goal of reaching 1 million volunteers by 2030. (Supplied)

Volunteers can also contribute to organizing events and programs, offering psychological and social support for those who need it, and participating in awareness and educational campaigns, she added.

Those wishing to volunteer can join local organizations in Makkah or contact the authorities responsible for organizing volunteer work and training volunteers.

According to Shodri, volunteer work in the Kingdom requires the highest level of discipline and commitment and, in some sectors, has specific requirements related to permits and training. Security procedures and special protocols might also be applicable due to the nature of the place and the event.

The General Presidency for the Affairs of the Two Holy Mosques told Arab News that there are three levels of volunteer work at the Great Mosque, depending on the skills required to carry out the tasks involved.

The first level is open to all as it requires a simple set of skills. The second level involves carrying out assignments based on skills acquired through practice and experience. The third is the professional level, which involves carrying out assignments that require expertise and a certain educational level.

The authority said that it aims to reach 2,500 volunteers by the end of Ramadan.

Entities involved in volunteer work span governmental authorities, licensed charitable and private associations, and universities and institutes, the authority added.

Information within the Great Mosque and courtyards is available in 50 languages, including English, French, Malay, Farsi, Urdu, Russian, Chinese, Hausa, Turkish, and Bengali. Teams at these sites also provide information regarding prayer times, lectures and exhibition visit dates.

Live translation for sermons and lessons, online live streaming, and wireless headphones are also among the services and amenities provided to visitors.

Barcodes on information cards facilitate access to the electronic services provided by the language and translation agency, including to the Manarat Al-Haramain platform, on which pilgrims can listen to the live translation of sermons and scholarly lessons in many languages.




As part of Saudi Vision 2030, the Kingdom is encouraging volunteer activity with the goal of reaching 1 million volunteers by 2030. (SPA)

 


Saudi volunteers pack aid as KSrelief steps up help for Gaza

Updated 55 min 36 sec ago
Follow

Saudi volunteers pack aid as KSrelief steps up help for Gaza

  • Packages include rice, oil, canned goods, dairy products, shelter kits, and will be delivered through Rafah crossing
  • Reported death toll of Israel’s war in Gaza has surpassed 70,000, with more than 171,000 people injured

RIYADH: The Saudi aid agency KSrelief has been preparing food baskets and shelter kits to help Palestinians in the Gaza Strip.

Shalhoub bin Abdullah Al-Shalhoub, KSrelief’s director of media and public relations, called the initiative a “community-driven effort.”

Al-Shalhoub added: “There has been a popular campaign to support the Palestinian people, and this has given us the opportunity to launch the initiative to allow volunteers to help prepare the food baskets.”

Each food basket contains 7 kg of basmati rice, two bags of halva, 10 cans of tuna, 16 cans of fava beans, two large bottles of cooking oil, 1 kg of salt, 3 kg of sugar, 15 cans of evaporated milk, 1 kg of peanut butter, and a stock of cheese.

Al-Shalhoub told Arab News: “As you can see behind me, it is a beautiful sight. Seeing these young men and women here fills us with pride. You can truly sense their enthusiasm and commitment to this humanitarian work.”

KSrelief opened its volunteer portal three days ago to register participants for preparing food baskets at the agency’s warehouse. More than 80,000 people have already registered, according to Al-Shalhoub.

Anyone can sign up, choose a campaign or specialization, and volunteer.

Al-Shalhoub said: “We say to the Saudi people: You are naturally inclined toward goodness and charitable work. What we see today is one of the most inspiring humanitarian scenes embodied in this image behind me.”

The food basket and shelter kit initiative follows others led by KSrelief since the Gaza conflict began in October 2023.

Al-Shalhoub said that 80 aircraft, eight ships, and 20 ambulances had been deployed to the Gaza Strip to help the situation there.

This support is continuing across three main sectors: food security, health and medical assistance, and Ramadan programs and seasonal campaigns.

Al-Shalhoub said: “During this period (Ramadan), we are also collecting donations as part of the Palestine Campaign, which has received a high level of contributions.”

All aid will enter the Gaza Strip through the Rafah crossing. Israel reopened Gaza’s Rafah border with Egypt in early February — the only exit point for Palestinians not controlled by Israel — to limited traffic after nearly two years of closure.

The World Health Organization, the Food and Agriculture Organization, the UN Children’s Fund, and the World Food Programme reported in August 2025 that half a million people in Gaza were trapped in famine, and called for an immediate ceasefire in the conflict and “unhindered” humanitarian access.

International pressure is today focused on increasing daily truck capacity and restoring fuel access. Aid continues but remains inconsistent due to numerous missions being denied or impeded by Israeli authorities.

The reported death toll of Israel’s war in Gaza has surpassed 70,000, with more than 171,000 people injured, according to recent reports.

The World Peace Foundation reported in August 2025 that deaths from starvation and health-related causes had “without doubt” exceeded 10,000.

Those interested in volunteering for the Palestine Campaign can register through KSrelief’s Saudi international volunteer portal: volunteer.ksrelief.org/en.