Netflix expands crackdown on password-sharing worldwide, with MENA countries safe for now

Netflix in April said its subscriber numbers hit a record high 232.5 million in the first quarter of the year and that its nascent ad-supported tier was faring well. (AFP/File)
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Updated 24 May 2023
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Netflix expands crackdown on password-sharing worldwide, with MENA countries safe for now

  • Delayed policy affects more than 100 countries with the exception of MENA region, others
  • Users will be able to add extra account members for a fee

LONDON: Netflix on Tuesday expanded its crackdown on password sharing to users worldwide, with the exception of countries in the Middle East and North Africa region.

The Californian streaming service is seeking to shore up revenue at the leading streaming television service by preventing people beyond their immediate family from using the service.

“A Netflix account is for use by one household,” the company said in a statement.

Netflix said early this year that more than 100 million households were sharing accounts at the service, “impacting our ability to invest in great new TV and films.”

Netflix has experimented in a few markets with “borrower” or “shared” accounts, in which subscribers can add extra users for a higher price or transfer viewing profiles to separate accounts.

On Tuesday, it announced it was expanding the policy to more than 100 countries including major markets such as US, UK and EU.

While the MENA region has not yet been affected by Netflix’s crackdown on password sharing, the company has hinted that it may expand the policy to the region in the near future.

In February, Netflix announced a price reduction for its subscription plans in select countries in the Middle East in what market research firm Ampere Analysis believe is an attempt to drive subscriber additions amongst consumers yet to take the service.

As growth at Netflix cooled last year, the Silicon Valley-based streaming giant set out to nudge people watching for free with shared passwords to begin paying for the service without alienating subscribers.

“This account sharing initiative helps us have a larger base of potential paying members and grow Netflix long term,” co-chief executive Ted Sarandos said on an earnings call.

The company told financial analysts recently that it had delayed a broad crackdown on password sharing “to improve the experience for members.”

Netflix said it made sure subscribers have seamless access to the service away from home or on various devices such as tablets, TVs or smartphones.

“They are just trying to reduce theft of their service,” independent tech analyst Rob Enderle of Enderle Group said.

He reasoned that Netflix likely pays royalties when subscribers watch some shows or films on the platform, so non-paying viewers could add to the service’s expenses while not contributing to revenue.

“In theory, Netflix loses money because they are paying royalties and people are getting the shows for free,” Enderle said.

“It makes no sense for Netflix to allow that to continue.”

Netflix in April said its subscriber numbers hit a record high 232.5 million in the first quarter of the year and that its nascent ad-supported tier was faring well.

The company said in a recent presentation to advertisers that it had more than five million subscribers to its ad-support tier.

The launch of an ad-subsidized offering around the same time as a crackdown on password sharing is no coincidence, reasoned Insider Intelligence senior analyst Ross Benes.

“People who freeload, as well as those who choose cheaper advertising tiers, tend to be price-sensitive customers,” Benes told AFP.

“For the freeloaders who get booted, the cheaper ad tier will be an attractive option.”

Getting people viewing for free to sign up for the Netflix ad tier would improve its appeal to advertisers, Benes added.

But there is also the risk that people no longer getting Netflix free will opt to “glom onto their friends’ and families’ Prime Video, Disney+, or Max instead,” Benes said, referring to rival streaming services.

For the first time ever, US adults will spend more time this year watching digital video on platforms such as Netflix, TikTok and YouTube than viewing traditional television, Insider Intelligence has forecast.

With AFP


Malaysia, Indonesia become first to block Musk’s Grok over AI deepfakes

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Malaysia, Indonesia become first to block Musk’s Grok over AI deepfakes

  • Authorities in both countries acted over the weekend, citing concerns about non-consensual and sexual deepfakes
  • Regulators say existing controls cannot prevent fake pornographic content, especially involving women and minors
KUALA LUMPUR: Malaysia and Indonesia have become the first countries to block Grok, the artificial intelligence chatbot developed by Elon Musk’s xAI, after authorities said it was being misused to generate sexually explicit and non-consensual images.
The moves reflect growing global concern over generative AI tools that can produce realistic images, sound and text, while existing safeguards fail to prevent their abuse. The Grok chatbot, which is accessed through Musk’s social media platform X, has been criticized for generating manipulated images, including depictions of women in bikinis or sexually explicit poses, as well as images involving children.
Regulators in the two Southeast Asian nations said existing controls were not preventing the creation and spread of fake pornographic content, particularly involving women and minors. Indonesia’s government temporarily blocked access to Grok on Saturday, followed by Malaysia on Sunday.
“The government sees non-consensual sexual deepfakes as a serious violation of human rights, dignity and the safety of citizens in the digital space,” Indonesia’s Communication and Digital Affairs Minister Meutya Hafid said in a statement Saturday.
The ministry said the measure was intended to protect women, children and the broader community from fake pornographic content generated using AI.
Initial findings showed that Grok lacks effective safeguards to stop users from creating and distributing pornographic content based on real photos of Indonesian residents, Alexander Sabar, director general of digital space supervision, said in a separate statement. He said such practices risk violating privacy and image rights when photos are manipulated or shared without consent, causing psychological, social and reputational harm.
In Kuala Lumpur, the Malaysian Communications and Multimedia Commission ordered a temporary restriction on Grok on Sunday after what it said was “repeated misuse” of the tool to generate obscene, sexually explicit and non-consensual manipulated images, including content involving women and minors.
The regulator said notices issued this month to X Corp. and xAI demanding stronger safeguards drew responses that relied mainly on user reporting mechanisms.
“The restriction is imposed as a preventive and proportionate measure while legal and regulatory processes are ongoing,” it said, adding that access will remain blocked until effective safeguards are put in place.
Launched in 2023, Grok is free to use on X. Users can ask it questions on the social media platform and tag posts they’ve directly created or replies to posts from other users. Last summer the company added an image generator feature, Grok Imagine, that included a so-called “spicy mode” that can generate adult content.
The Southeast Asian restrictions come amid mounting scrutiny of Grok elsewhere, including in the European Union, Britain, India and France. Grok last week limited image generation and editing to paying users following a global backlash over sexualized deepfakes of people, but critics say it did not fully address the problem.