New hope for Pakistani deliverymen in Dubai after surprise Dh50,000 bonus

A delivery person rides a motorcycle along a road past the Huawei Building in Dubai, UAE, on February 22, 2021. (AFP)
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Updated 13 June 2021
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New hope for Pakistani deliverymen in Dubai after surprise Dh50,000 bonus

  • Two Dubai-based Pakistanis received life-changing bonuses for being Deliveroo's top-performing riders
  • Dh50,000 "thank you" bonus is over ten times the salary each of the deliverymen earns every month

DUBAI: At first, they thought it was a joke when a notification came that their employer had recognized them with a 50,000-dirham ($14,000) bonus, but as the surprise proved real, the two Pakistani deliverymen in Dubai say they are now set to make their life dreams come true.

It was in March when Muhammad Khurram, a rider with online food delivery company Deliveroo received a call saying that the bonus — over ten times his monthly wage — was there for him as a "thank you" gesture for delivering more than 2,000 orders over the past five years that he has been working with the company.

“I was out on a delivery when I received the call that I had been given a bonus of AED50,000. At first, I was surprised, and I thought someone is joking with me,” Khurram, 35, told Arab News earlier this week.

He didn't believe his luck and it took another few confirmation calls until he finally broke the news to his relatives.

"Then I was sure that I has been given the money and I got a mail later to confirm this,” he said. "My family was very surprised."

Now, the Karachi native is planning to start a business back home. He said he wants to open a cafe or a restaurant and secure a better future for his family.

Last month, he received 8,333 dirhams in the first instalment, with the rest of the amount to be paid to him over the next six months.




Muhammad Khurram, left, and Muhammad Zeeshan, right, pose for a photo at Deliveroo's rider center in Dubai on June 10, 2021. (AN photo by Asma Ali Zain)

Another Pakistani deliveryman, who is also the company's top performer in the UAE, is Muhammad Zeeshan from Lahore.

In the beginning, just like Khurram he thought that the 50,000-dirham reward was a joke.

"I did not discuss with anyone when I got the call because I thought people would make fun of me, but later when I got an email confirmation, I shared it with my family who were very excited," he told Arab News.

Earning about 4,000 dirhams a month, the 35-year-old, who has also been with Deliveroo for the past five years, said he had dreamt of setting up a business in Lahore but never knew when it would be possible.  

“We are left with very little after doing all the expenses and sending money to the family," he said. "The bonus makes a big difference."

He is also expecting to receive the full sum in the coming months.

"Muhammad Zeeshan and Muhammad Khurram received their first payment in May 2021 and will continue to receive installments of approximately AED8,000 each month throughout the next six months," the London-based company, which operates in the UK, UAE, Kuwait, France, Belgium, Ireland, Spain, Italy, Australia, Singapore, Hong Kong, and the Netherlands, told Arab News in a statement quoting Deliveroo CEO and founder Will Shu.

"Over the last year, riders have helped us do so much more than just deliver great food, having supported businesses and enabled vulnerable people or those self-isolating to stay safe indoors throughout a global pandemic," Shu said. "We’re pleased to be able to say thank you."

Deliveroo says this year it had awarded bonuses ranging from $238 to $14,000 to 36,000 of its highest performing employees worldwide.


Karachi mayor says city focused on rescue, identification after mall fire kills 67 

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Karachi mayor says city focused on rescue, identification after mall fire kills 67 

  • Blaze broke out on Jan. 17 at Gul Plaza, trapping workers and shoppers inside and burning for more than 24 hours 
  • Authorities say identification has been significantly slowed by the condition of the bodies recovered from the site

ISLAMABAD: Authorities in Karachi are focused on ongoing rescue operations and the identification of victims and handover of remains to families, the city’s mayor said on Friday, after a deadly fire at a shopping plaza killed at least 67 people this month.

The blaze broke out on Jan. 17 at Gul Plaza, a densely packed commercial building in the heart of the city, trapping workers and shoppers inside and burning for more than 24 hours before being brought under control. Recovery operations are still underway as teams sift through unstable debris at the site.

Karachi Mayor Murtaza Wahab said in a statement the city administration remained focused on retrieving remains and returning them to families as quickly as possible. His remarks came after he visited the homes of several victims, according to a statement from his office.

“Rescue personnel of the Karachi Metropolitan Corporation are still engaged in the rescue operation, while the administration is making every effort to hand over [remains] of the victims, loved ones to their families at the earliest,” Wahab was quoted as saying.

Identification has been complicated by the condition of the remains, Karachi Police Surgeon Dr. Summaiya Syed told reporters.

Most of the bodies recovered so far were discovered in fragments, she said, making forensic identification extremely difficult and prolonging the process for families waiting for confirmation.

Relatives of more than a dozen missing persons have remained near the destroyed plaza and at hospitals even after submitting DNA samples for testing. Some families have voiced frustration over the pace of recovery and identification efforts.

Wahab said the provincial government stood with affected families and had committed to long-term support.

“The Sindh government would also not sit back until the victims are fully rehabilitated and that all possible support would be provided [to them],” he said.

Authorities have yet to determine the cause of the fire. Police have said preliminary indications point to a possible electrical short circuit in the plaza which houses over 1,200 shops, though officials stress that conclusions will only be drawn after investigations are completed.

Deadly fires are a recurring problem in Karachi, a city of more than 20 million people, where overcrowded markets, aging infrastructure, illegal construction and weak enforcement of safety regulations frequently contribute to disasters. 

Officials say a blaze of this scale is rare.

The Sindh government has announced compensation of Rs10 million ($35,720) for each person killed in the fire and said all affected shopkeepers would also be compensated.