Fastly blames software bug for major global Internet outage

Tuesday’s outage raised questions about the reliance of the Internet on a few infrastructure companies. (File/AFP).
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Updated 09 June 2021
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Fastly blames software bug for major global Internet outage

  • Major global Internet outage that took place on Tuesday was caused by a bug in Fastly's software.
  • Internet outage should have been anticipated, said Fastly.

AMSTERDAM: Fastly Inc., the company behind a major global Internet outage this week, said on Wednesday the incident was caused by a bug in its software that was triggered when one of its customers changed their settings.

Tuesday’s outage raised questions about the reliance of the Internet on a few infrastructure companies. Fastly's issue knocked out high traffic sites including news providers such as The Guardian and New York Times, as well as British government sites, Reddit and Amazon.com.

“This outage was broad and severe, and we’re truly sorry for the impact to our customers and everyone who relies on them,” the company said in a blog post authored by Nick Rockwell, its senior engineering and infrastructure executive.

He said the problem should have been anticipated.

Fastly operates a group of servers strategically placed around the world to help customers move and store content close to their end users quickly and safely.

The company post gave a timeline of events and promised to examine and explain why Fastly had failed to detect the software bug during its own testing process.

Fastly said the bug was in a software update shipped to customers on May 12 but was not triggered until one unidentified customer carried out settings changes that triggered the problem “which caused 85 percent of our network to return errors.”

Fastly noticed the outage within a minute it occurring at 09:47 GMT, and engineers worked out the cause at 1027 GMT. Once they disabled the settings that triggered the problem, most of the company’s network quickly recovered.

“Within 49 minutes, 95 percent of our network was operating as normal,” the company said.

Its networks were fully recovered at 12:35 GMT and it began rolling out a permanent software fix at 17:25 GMT, Fastly said.


BBC slammed for ‘shameful’ cut to ‘free Palestine’ comment at BAFTA Awards

Updated 23 February 2026
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BBC slammed for ‘shameful’ cut to ‘free Palestine’ comment at BAFTA Awards

  • Broadcaster removes from broadcast part of filmmaker Akinola Davies Jr.’s acceptance speech at the British Academy Film Awards
  • Amnesty UK praises filmmaker for speaking up for those ‘facing and fleeing from persecution and mass atrocities’

LONDON: The BBC was accused on Monday of a “shameful” decision after it cut part of an acceptance speech at the previous night’s British Academy Film Awards in which a filmmaker uttered the phrase “free Palestine.”

British-Nigerian director and co-writer Akinola Davies Jr. and his brother, co-writer Wale Davies were collecting the award for outstanding debut by a British writer, director or producer for their film “My Father’s Shadow” when the former made the comment.

The BBC chose not to include the final part of his speech when it broadcast the BAFTAs ceremony later in the evening. However, the corporation did broadcast an inadvertent racist slur shouted by a person with Tourette syndrome while Black actors Michael B. Jordan and Delroy Lindo were presenting an award.

Akinola thanked industry figures and family for their support as he accepted the award, before dedicating it to “all those whose parents migrated to obtain a better life for their children.”

In the final part of his speech, cut by the BBC, he said: “To the economic migrant, the conflict migrant, those under occupation, dictatorship, persecution and those experiencing genocide, you matter and your stories matter more than ever.

“Your dreams are an act of resistance. To those watching at home, archive your loved ones, archive your stories yesterday, today and forever. For Nigeria, for London, Congo, Sudan, free Palestine. Thank you.”

The BBC, which broadcast the ceremony with a two-hour time delay, said the cut was made for timing reasons.

A spokesperson told Deadline: “The live event is three hours, and it has to be reduced to two hours for its on-air slot. The same happened to other speeches made during the night, and all edits were made to ensure the program was delivered to time. All winners’ speeches will be available to watch via BAFTA’s YouTube Channel.”

Human rights campaign group Amnesty UK described the decision by the BBC to cut part of the speech as “shameful.”

It added: “Thank you Akinola Davies Jr. for using your platform to speak out for the rights of migrants and people facing and fleeing from persecution and mass atrocities, from the Congo to Sudan to Palestine.”

In June last year, the BBC was at the center of a row after it broadcast a Glastonbury Festival performance by the duo Bob Vylan, during which the lead singer chanted “death to the IDF” in protest against the Israeli Defense Forces’ assault on Gaza.