India chides Twitter for not complying with blocking orders

India’s clampdown on Twitter accounts comes as thousands of farmers have camped outside the capital for months to protest new agricultural laws they say will devastate their earnings. (AFP)
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Updated 11 February 2021
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India chides Twitter for not complying with blocking orders

  • ‘We value freedom and we value criticism because it is part of our democracy’
  • ‘But freedom of expression is not absolute and it is subject to reasonable restrictions’

NEW DELHI: India has chided Twitter for not complying with its orders to remove certain accounts and content, warning the social media platform that it “must respect” Indian laws “irrespective of Twitter’s own rules and guidelines.”
“We value freedom and we value criticism because it is part of our democracy. But freedom of expression is not absolute and it is subject to reasonable restrictions” as mentioned in the constitution, India’s Ministry of Electronics and Information Technology said in a statement late Wednesday.
Twitter has found itself in a standoff with the government after it refused to fully comply with last week’s government order to remove some accounts, including those of news organizations, journalists, activists and politicians, citing its “principles of defending protected speech and freedom of expression.”
The government said the accounts — unspecified in number — were using provocative hashtags to spread misinformation about the massive farmer protests that have rattled Prime Minister Narendra Modi’s administration.
Twitter responded by temporarily blocking some of those accounts. It, however, refused to outright suspend them as suggested by the government and imposed restrictions on them only within India. Twitter subsequently restored them after online outrage.
Critics have accused the government of using the protests to escalate a crackdown on free speech.
Twitter’s actions appeared to irk Modi’s government, which over the years has sought to tighten its grip over social media, particularly Twitter and Facebook. The government served Twitter a non-compliance notice and threatened its officials with a fine and imprisonment of up to seven years for violating the order.
The ministry in its statement said it was disappointed after Twitter “unwillingly, grudgingly and with great delay” complied with only parts of the government’s orders.
It cited Twitter’s crackdown on accounts after last month’s Capitol Hill insurrection in the United States, calling it a “differential treatment” to India. It said what happened in Washington was comparable to the violence at India’s Red Fort on Jan. 26 when a group of protesting farmers veered from an agreed protest route and stormed New Delhi’s 17th century monument.
Twitter did not immediately comment on the ministry’s statement.
The clampdown on Twitter accounts comes as thousands of farmers have camped outside the capital for months to protest new agricultural laws they say will devastate their earnings. The government says the laws will boost production through private investment.


Saudi Media Forum urges ethical coverage as crises redefine Arab journalism

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Saudi Media Forum urges ethical coverage as crises redefine Arab journalism

  • Raw news without context can mislead audiences and distort credibility, experts say

RIYADH: Arab media was born in crisis and shaped by conflict rather than stability, Malik Al-Rougi, general manager of Thaqafeyah Channel, said during the Saudi Media Forum in Riyadh on Wednesday.

Al-Rougi was speaking during a panel titled “Media and Crises: The Battle for Awareness and the Challenges of Responsible Coverage,” which examined how news organizations across the region navigated credibility and professional standards amid fast-moving regional developments.

“Today, when you build a media organization and invest in it for many years, a single crisis can destroy it,” he said.

Referring to recent events, Al-Rougi said that he had witnessed news channels whose credibility “collapsed overnight.”

“In journalistic and political terms, this is not a process of news production. It is a process of propaganda production,” he said. “The damage caused by such a post … is enormous for an institution in which millions, perhaps billions, have been invested.”

When a media outlet shifts from professionalism and credibility toward “propaganda,” he added, it moves away from its core role. 

Saudi media leaders, journalists, and experts gathered at the Saudi Media Forum in Riyadh to discuss credibility, ethics, and innovation. (AN photo by Huda Bashatah/Supplied)

“A crisis can work for you or against you,” Al-Rougi added. “When, in the heart of a crisis, you demonstrate high credibility and composure, you move light-years ahead. When you fail to adhere to ethical standards, you lose light-years as well.”

Abdullah Al-Assaf, professor of political media studies at Imam Muhammad bin Saud Islamic University, said that in many crises across the Arab world, agendas and directives had often prevailed over professionalism.

“Credibility was buried,” he added.

Hasan Al-Mustafa, writer and researcher at Al-Arabiya channel, said that raw information could be subject to multiple interpretations if not placed within a proper political, security, historical or geographical context.

He added that such an approach was urgently needed during periods of political and security volatility in the Middle East. 

When, in the heart of a crisis, you demonstrate high credibility and composure, you move light-years ahead. When you fail to adhere to ethical standards, you lose light-years as well.

Malik Al-Rougi Thaqafeyah, Channel general manager

“This objectivity, or this reliability, is a great responsibility,” Al-Mustafa said. “It is reflected not only in its impact on the audience, but also on the credibility of the content creator.”

Al-Mustafa warned against populism and haste in coverage, saying that they risked deepening crises rather than providing informed public perspectives.

He also said that competition with social media influencers had pushed some traditional outlets to imitate influencer-driven models instead of strengthening their own professional standards.

“Our media has been crisis-driven for decades,” he said, describing much of the region’s coverage as reactive rather than proactive.

During a separate panel titled “The Official Voice in the Digital Age: Strategies of Influence,” speakers discussed how rapid technological and social changes were reshaping the role of institutional spokespersons.

Abdulrahman Alhusain, official spokesperson of the Saudi Ministry of Commerce, said that the role was no longer limited to delivering statements or reacting to events.

“Today, the spokesperson must be the director of the scene — the director of the media narrative,” he said.

Audiences, he added, no longer accept isolated pieces of information unless they were presented within a clear narrative and structure.

“In the past, a spokesperson was expected to deliver formal presentations. Today, what is required is dialogue. The role may once required defense, but now it must involve discussion, the exchange of views, and open, candid conversation aimed at development — regardless of how harsh the criticism may be.”

He said that spokespersons must also be guided by data, digital indicators and artificial intelligence to understand public opinion before speaking.

“You must choose the right timing, the right method and the right vocabulary. You must anticipate a crisis before it happens. That is your role.”

Abdullah Aloraij, general manager of media at the Riyadh Region Municipality, said that the most important skill for a spokesperson today was the ability to analyze and monitor public discourse.

“The challenge is not in transferring words, but in transferring understanding and impact in the right way,” he said.