Saudi Arabia’s Red Sea Company plans to lead global tourism industry

CEO John Pagano said he loves Victor Hugo’s maxim: “Nothing is more powerful than an idea whose time has come.” (SPA)
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Updated 16 June 2022
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Saudi Arabia’s Red Sea Company plans to lead global tourism industry

  • Pagano noted that the move towards sustainable development is not only desirable, but essential

JEDDAH: Saudi Red Sea Development Company aims to take the lead in the transition towards sustainable development, according to CEO John Pagano.

“We want to lead the global tourism industry in the transition towards sustainable development but, in fact, we want and need to do more. For us, sustainability is not enough. We need to aim higher. We want regeneration to be the ultimate goal for global tourism," he said.

Speaking on sustainability and regenerative tourism at a G20 media briefing on Tuesday, Pagano said he loves Victor Hugo’s maxim: “Nothing is more powerful than an idea whose time has come.”

He pointed out that the novel coronavirus (COVID-19) pandemic has provided a pause in people’s lives, a moment for reflection on what is important in life. “People are now openly saying that the world will not be the same after COVID-19, and I believe that is truly the case.”

The CEO added that the pandemic in one way or another is connected to our current ecological and climate crisis. “It is estimated that over 75 percent of all emerging infectious diseases in humans are zoonotic, that is they’re transferred from animals to humans, which itself is directly related to human activities, like deforestation and the destruction of wetlands. So, let us seize this historic opportunity to hit the reset button. To integrate into this brave new world a greater respect for our environment, for biodiversity and for planet.”

Pagano noted that the move towards sustainable development is not only desirable, but essential, adding that today the world has the knowledge, technology and nature-based solutions to achieve sustainable development.

He added that their mission at the Red Sea Development Company is “quite simple – to use the transformative potential of the tourism industry, to accelerate the world’s transition to sustainable development while helping to fulfill one of the main ambitions of Vision 2030, which is diversifying the economy.”

He stressed that tourism is strategically important as a global economic sector. Before COVID-19, tourism represented over 10 percent of global GDP and provided one in 10 jobs.

Amid the current global despair, he added, there is a sense of an emerging optimism, and he believes the tourism industry will recover fast once borders reopen.

Pagano said that his anticipation doesn’t rely on optimism, but rather on learning from history. "Think about the great financial crisis or previous pandemic like SARS and MERS, even 9/11 when it was safe to travel, people did so in numbers that grew exponentially,” he said. “If we look at recent cruise line bookings and hotel occupancies, they all suggest that there is a strong desire to return to travel.”

More recently, he added, if we look at the stock market reaction to the Pfizer and Moderna announcements, travel-related stocks jumped as much as 30 to 40 percent on the news, which suggested the market certainly believes the travel has strongly rebounded.

However, the CEO said, the issue is “how to use this opportunity to rebuild something that is far more sustainable than what we’ve ever had in the past.”

Before the pandemic struck, travelers were already looking for meaningful and responsible experiences. He said travelers were looking for transformative experiences to reconnect with nature and the destination or simply to travel with a purpose.

According to Pagano, travel will be greener, smarter and less crowded in the post-COVID-19 world. “These were the foundations for our project before the pandemic. We were already there. The new ideal destination needs to be a leading example of how things should work to protect the local assets, starting with its natural capitals, i.e., the environment; to protect the quality of life for local people, offering them new opportunities to benefit from tourism.”
 


Saudi Food and Drug Authority pioneering digital health safety

Updated 15 December 2025
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Saudi Food and Drug Authority pioneering digital health safety

  • Digital foundation enabled the development of centralized dashboards that provide real-time analysis of adverse events
  • Major improvement has been the use of Robotic Process Automation (RPA) to ensure medication safety works smoothly

TOKYO: Saudi Arabia is establishing itself as a regional leader in digital health regulation by integrating advanced technologies into the Saudi Food and Drug Authority’s (SFDA) pharmacovigilance and cosmetic safety oversight.

In line with Vision 2030’s digital goals, these projects are creating new standards for using data to protect public health, according to the SFDA.

A report by the Oxford Business Group says the transformation began with modernising the National Pharmacovigilance Centre’s adverse reaction reporting system. Moving from paper-based submissions to the fully digital “Saudi Vigilance” platform marked a significant step forward.

The introduction of smart reporting forms with structured data fields and behavioural nudges grounded in psychological principles significantly improved reporting quality and completion rates.

This digital foundation enabled the development of centralised dashboards that provide real-time analysis of adverse events, enabling early identification of safety signals and under-reporting trends.

A major improvement has been the use of Robotic Process Automation (RPA) to ensure medication safety works smoothly. By letting computers handle repetitive tasks like sorting reports and checking data, the SFDA has become more efficient.

The new RPA system for identifying safety signals has also sped things up. These technology solutions have made work easier and happier employees by eliminating boring manual tasks.

The SFDA’s digital changes also help prevent risks by using new online learning tools. The aRMMs e-learning system, with training videos about high-risk medicines, has changed how health care workers learn. Adding digital safety steps directly into hospital computer systems has also made a big difference. This new approach puts safety alerts and learning materials directly into doctors’ daily work, ensuring important information reaches them when they need it.

Digital innovation has also helped prevent medication errors. Moving from the old Phonetic and Orthographic Computer Analysis system to the new Saudi Name Registration (SNR) platform has made it easier to spot potentially confusing drug names. With better computer programs that check both Arabic and English names, plus real-time alerts and automatic updates, the SNR system is a big step forward in ensuring the safety of medicines before they reach the market.

Looking ahead, the SFDA plans to use these digital changes to make cosmetic products safer as well.

Planned projects using artificial intelligence include computer systems that spot rule-breaking, automated ingredient checks, and tools that read customer feedback to identify early warning signs.

This digital strategy puts Saudi Arabia ahead in new ways of making rules. By using artificial intelligence, automation, and data analysis in its work, the SFDA is improving how it tracks medicine safety and preparing for further progress in keeping products safe for consumers.

All these efforts support Vision 2030’s goal of building a knowledge-based economy and keeping Saudi citizens as safe as possible.