Middle East weighs costs versus benefits of social media influencers

Updated 05 December 2019
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Middle East weighs costs versus benefits of social media influencers

  • The social media influencers phenomenon is reshaping the global marketing industry
  • Compulsive viewing of social media updates has been linked to depression in some cases

DUBAI: In the course of the last decade, social media platforms have evolved from being communication networks into an integral part of nearly every aspect of daily life.

Online platforms have generated an influencer marketing industry that is currently worth an estimated $8 billion globally.

The practice of using influencers to promote a product or service on social media has come to dominate the marketing industry, creating a ripple effect on consumer choices.

Celebrities, artists, experts and aspiring influencers can be found in fields ranging from food and travel to fashion and beauty, leveraging the power of “likes” and a massive following to promote products in return for fees.

All this raises questions with potentially profound implications for society: Is social media influencing more than just purchasing decisions? More worryingly, has it become a contributing factor in the rise in mental health cases around the world?

Important light has been shed on the subject by the findings of the fourth edition of the “Social Media Influencers’ Survey,” and a panel discussion held during the release of the report recently in Dubai.

Brands are projected to spend up to $15 billion on influencer marketing by 2022, with one in three people in the world already known to be using social media.

Platforms such as Facebook, Instagram, Snapchat, YouTube and Twitter have been ranked as some of the most popular forms of social media.

These trends are no different when it comes to the Gulf Cooperation Council (GCC) region.

About 85 percent of millennials in Saudi Arabia and the UAE follow at least one social media influencer, and “entertainment” is ranked as the most followed category (94 percent) on these platforms, according to the survey, which was conducted jointly by the BPG Group and YouGov.

The poll questioned 1,000 Emirati and Saudi residents, aged 18 to 35, to highlight consumer views on social media influencers.

The results showed that 59 percent of users were less likely to trust an influencer’s review if they had been paid to advertise it and 73 percent could tell if the content was paid for.

Discussing the findings of the survey, Taghreed Oraibi, a BPG Group business director, said social media consumption trends were similar in Saudi Arabia and the UAE.

The survey found that 73 percent of respondents had purchased from a brand or tried a service mentioned by an influencer.

About 79 percent of respondents in the two GCC countries said they had unfollowed several social media influencers due to their increased promotional content and disagreement with their values and ethics.

However, Oraibi confirmed that influencers who deal in relevant content continue to have a strong following, retaining customer trust and impacting purchasing decisions.

“Brands and agencies alike are following international and local regulations and guidelines in a step to support authorities regulate influencer marketing and increase content transparency to protect consumers,” she said.

Summing up the survey’s findings, Arif Ladhabhoy, a BPG Group business director, said it “confirms that content is the key factor driving consumers to follow influencers. Brands and influencers have to invest in developing content that resonates and connects with consumers.”

That being said, sponsored content and posts are not the only way social media platforms are influencing consumers.

Numerous studies have shown that excessive time spent surfing social media channels can have a negative impact on self-esteem, attention span, human connection, memory, sleep and overall mental health.

Dr. Saliha Afridi, clinical psychologist at Lighthouse Arabia in Dubai, says the increasing number of people immersing themselves in the world of social media is “more dangerous than a regular addiction.”

She believes the world is living in an “attention economy” — one where technology experts are treating human attention as a scarce commodity and therefore altering their approach to information management.

“Social media platforms are based on different algorithms made by coders in Silicon Valley who are using them to get more people addicted to these apps,” said Afridi.

Websites known as “dopamine labs” use technology to predict patterns of human behavior. Based on the results, smartphone apps are altered through sophisticated algorithms that increase potential user engagement and deliver addictive power.

“Many people ask how social media apps play into addiction,” Afridi said, adding “they don’t — they are the addiction.”

The trend of social media influencers is only adding to the problem, according to her.

Users are following more profiles and increasingly interacting with live videos, comments and shares, ultimately spending hours on end staring at a screen.

Afridi believes social media apps are “conditioning people” through recommended posts.

“When it comes to children, the consequences are even worse. Frequent exposure to social media can hinder a child’s inclination to explore different parts of their personality,” she said.

“This results in an identity crisis that appears way before their adolescent years, which are intended for identity formation.”

Many young consumers of social media are also likely to lose out on the natural process of identity-building through socializing with people in the communities around them.

Social media platforms that reflect stereotypical ideas around self-image, fame and happiness can also promote a distorted notion of life for children at a vulnerable age. Even worse, the harsh reality of online communication can severely damage a young person’s self-esteem, Afridi said.

“When asked what do you want to be when you grow up, many children today will reply ‘rich, famous and thin,’” said Afridi, who calls social media “one big crazy experiment.”

Many consumers have fallen into the trap of accessing different aspects of their lives through feedback in the form of “likes, comments and posts,” she said.

The BPG Group-YouGov survey confirms that social media influencers are increasingly shaping the daily decisions of many consumers.

In Saudi Arabia and the UAE, 78 percent of users said they followed a brand on social media after seeing it in an influencer’s post.

Another 71 percent said they dined at a restaurant mentioned by an influencer, and 54 percent said they travelled to a destination based on an influencer’s recommendations.

The power that influencers have over their consumers plays on the basic human instinct that pushes people to listen to those they admire, said Afridi, adding that “the more relatable and authentic a person is, the more influence they will have over you.”

Many people will also listen to individuals who appear as experts in a specific field and who “hold a sense of authority,” she said. This can include anyone from a well-known chef, a model or a health care promoter, to a micro-influencer and even a trending teenage personality.”

The social purpose theory, which states that “if more people like something, then you’re more likely to like it too,” can also explain the influence of social media.

Afridi sounded a strong warning about the introduction of artificial intelligence and the virtual world into our daily lives.

“This takes the problem to another level,” she said, adding that many people were already losing their ability to communicate and relate to the “real world.”

In a virtual world, an individual’s mindset may change as it begins to believe that virtual beings do not having feelings or feel pain, and anything can be said to them. Such behavior can translate into the real world, “desensitizing” people to events happening around them.

“Today we see a rise in narcissistic traits and autistic traits, where more people are not able to converse with humans or maintain relationships with each other,” said Afridi, referring to afflictions like Snapchat dysmorphia, Facebook depression and Techno burnout.

“This is going to be a serious issue for this generation and future generations. The worrying thing is that no one is really conscious of it.” 


US State Department Arabic spokesperson resigns in opposition to Gaza policy

Updated 26 April 2024
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US State Department Arabic spokesperson resigns in opposition to Gaza policy

  • Hala Rharrit is at least the third person to resign from the department over the issue

WASHINGTON: The Arabic language spokesperson of the US State Department has resigned, citing her opposition to Washington’s policy related to the war in Gaza, in at least the third resignation from the department over the issue.
Hala Rharrit was also the Dubai Regional Media Hub’s deputy director and joined the State Department almost two decades ago as a political and human rights officer, the department’s website showed.
“I resigned April 2024 after 18 years of distinguished service in opposition to the United States’ Gaza policy,” she wrote on social media website LinkedIn. A State Department spokesperson, asked about the resignation in Thursday’s press briefing, said the department has channels for its workforce to share views when it disagrees with government policies.
Nearly a month earlier, Annelle Sheline of the State Department’s human rights bureau announced her resignation, and State Department official Josh Paul resigned in October.
A senior official in the US Education Department, Tariq Habash, who is Palestinian-American, had stepped down in January.
The United States has come under mounting criticism internationally and from human rights groups over its support for Israel amid Israel’s ongoing assault in Gaza that has killed tens of thousands and caused a humanitarian crisis.
There have been reports of signs of dissent in the administration of President Joe Biden as deaths continue to grow in the war.
In November, more than 1,000 officials in the US Agency for International Development (USAID), part of the State Department, signed an open letter calling for an immediate ceasefire. Cables criticizing the administration’s policy have also been filed with the State Department’s internal “dissent channel.”
The war has also caused intense discourse and anti-war demonstrations across the United States, Israel’s most important ally.
Palestinian Islamist group Hamas attacked Israel on Oct. 7, killing 1,200 people, according to Israeli tallies. Israel has killed over 34,000 people in Hamas-governed Gaza, according to Gaza’s health ministry, leading to widespread displacement, hunger and genocide allegations that Israel denies.


Burkina Faso suspends BBC, VOA radio broadcasts over killings coverage

Updated 26 April 2024
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Burkina Faso suspends BBC, VOA radio broadcasts over killings coverage

  • Authorities handed two-week suspension for covering of report accusing the army of extrajudicial killings
  • Human Rights Watch report says military executed about 223 villagers, including at least 56 children

LONDON: Burkina Faso has suspended the radio broadcasts of BBC Africa and the US-funded Voice of America (VOA) for two weeks over their coverage of a Human Rights Watch (HRW) report accusing the army of extrajudicial killings, authorities said late on Thursday.
In the report based on its own investigation, the rights watchdog said the West African country’s military summarily executed about 223 villagers, including at least 56 children, in February as part of a campaign against civilians accused of collaborating with jihadist militants.
HRW said the Burkinabe army has repeatedly committed mass atrocities against civilians in the name of fighting terrorism, and it called on authorities to investigate the massacres.
The country’s communication council said HRW’s report contained “peremptory and tendentious” declarations against the army likely to create public disorder and it would suspend the programs of the broadcasters over their coverage of the story.
Authorities also said in a statement they had ordered Internet service providers to suspend access to the websites and other digital platforms of the BBC, VOA and Human Rights Watch from Burkina Faso.
“VOA stands by its reporting about Burkina Faso and intends to continue to fully and fairly cover events in that country,” Acting VOA Director John Lippman said in a statement.
“The Voice of America strictly adheres to the principles of accurate, balanced and comprehensive journalism, therefore, we ask the government of Burkina Faso to reconsider this troubling decision.”
HRW conducted its investigation after a regional prosecutor said in March that about 170 people were executed by unidentified assailants during attacks on the villages of Komsilga, Nodin and Soro.
Burkina Faso is one of several Sahel nations that have been struggling to contain Islamist insurgencies linked to Al-Qaeda and Islamic State that have spread from neighboring Mali since 2012, killing thousands and displacing millions.
Frustrations over authorities’ failure to protect civilians have contributed to two coups in Mali, two in Burkina Faso and one in Niger since 2020.


Russia arrests Forbes reporter over Bucha posts

Updated 26 April 2024
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Russia arrests Forbes reporter over Bucha posts

  • Sergei Mingazov was detained with the accusation of spreading false information about the army

MOSCOW: Russia has arrested a journalist from the Russian edition of Forbes magazine for social media reposts over accusations of Russian atrocities in the Ukrainian town of Bucha, his lawyer and Forbes said on Friday.
Rights groups say hundreds of Russians have been arrested, fined and jailed for criticizing Russia’s offensive on Ukraine under tough military censorship laws.
Russian authorities have particularly targeted people for comments on Bucha, the Kyiv suburb where Russian troops have been accused of massacring civilians.
Moscow has rejected those charges and accused Kyiv and the West of staging the scenes of dead civilians and testimonies of torture.
“Sergei Mingazov was detained and is being held in a temporary detention center” in the Far East city of Khabarovsk, the journalist’s lawyer Konstantin Bubon said in a Facebook post.
He faces up to 10 years in prison under charges of spreading “false information,” Bubon said.
“In short, for reposting a publication about the events in Bucha” on a Telegram channel, he added.
His Telegram channel, which has around 430 followers, features a number of reposts from April 2022 that allege Russian troops killed civilians in Bucha.
Russian forces controlled the Kyiv suburb for a month at the start of the campaign.
Pictures of dead civilians found on the streets made front pages around the world, triggering outrage in the West.
Forbes Russia said Friday it had not been able to contact Mingazov.
A Russian reporter was last month sentenced to seven years in jail for articles on alleged Russian war crimes, including at Bucha.
And opposition politician Ilya Yashin is serving eight and a half years in jail on similar charges after discussing the claims in a YouTube video.
Moscow has outlawed criticism of its offensive and has made independent reporting on the campaign effectively illegal.
Numerous foreign and Russian reporters have left the country over the last two years under the fear of arrest.
The Reporters Without Borders advocacy group said Russia arrested 34 journalists during 2023.
They included Wall Street Journal reporter Evan Gershkovich, a US citizen, and joint US-Russian citizen Alsu Kurmasheva — both of whom are still in pre-trial detention.


Saudi Vision 2030 changed everything, says CEO of Publicis Communications KSA

Updated 26 April 2024
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Saudi Vision 2030 changed everything, says CEO of Publicis Communications KSA

  • Adel Baraja brought over 2 decades of global experience
  • Role includes overseeing the group’s Saudi operations, fostering talent

DUBAI: Advertising and marketing network Publicis Groupe appointed Adel Baraja as CEO of Publicis Communications Saudi Arabia in late February as part of its efforts to strengthen its presence in the Kingdom.

Publicis Communications is the creative communications arm of the network housing agencies such as Leo Burnett and Saatchi & Saatchi.

The appointment reinforced Publicis Groupe Middle East’s commitment to accelerating growth within Saudi Arabia while enhancing collaboration and expanding capabilities to deliver transformative work for clients.

Baraja brought with him 22 years of global advertising and brand-building experience.

He had started his professional life in engineering before realizing it was not for him.

He told Arab News: “I wanted to be with clients and that’s when I took my first pivot toward client management (and) sales, and I found my calling in marketing.”

He spent his early days working across advertising agencies in Germany, Spain, and Portugal, before returning to Saudi Arabia where he first interacted with Publicis Groupe. At the time he was hoping to find a job at Leo Burnett, but turned out to be a better fit for one of its clients, Saudi Telecom Company.

He then took a break from advertising agencies to work across industries in companies like Dow Chemical and Volkswagen.

And then, he said, came a “critical moment” in his career.

He added: “I never considered (working in) government before, but six months prior Vision 2030 was introduced, and that was everything.

“It was a meticulous plan — a road map towards something that I had never experienced or seen before. So, I got my first role in government in 2017.”

He led the newly established promotion and nation-branding sector at the Saudi Export Development Authority, growing the Saudi Made portfolio of companies from 20 to more than 2,000 companies during his tenure.

He also held the position of deputy minister of investment promotion at the Ministry of Investment before joining Publicis Groupe Middle East.

Communications had always been a “savvy topic” in the Kingdom, but it was heavily focused on and driven by the private sector, he said.

Vision 2030 changed it all, and “the government sector became a big spender in the communication sector and a driver to creativity,” he added.

With these changes, the demand for local talent is higher now than ever before, and fostering that talent is a strong priority for Baraja and Publicis Groupe.

Baraja is tasked with overseeing the integrated growth strategy of Publicis Communications in his new role, as well as working with educational institutions to empower Saudi youth for careers in advertising, media, and digital marketing.

He said that Bassel Kakish, CEO at Publicis Groupe Middle East and Turkiye, told him that the company needs to be developing and fostering local talent, hiring more locally, and ensuring gender equality, training more women in the advertising and creative industries.

Baraja said: “We are competing against other industries to get that share of talent, so we need to promote our industry and our company.”

Looking ahead, the company is investing in the future, which means increased focus on technology through acquisitions such as that of tech company Epsilon in 2020 and e-commerce company Corra in 2023.

Publicis last year announced the acquisition of a full stake in Publicis Sapient AI Labs, an artificial intelligence research and development joint venture launched in 2020 which aims to strengthen Publicis Sapient’s data and AI capabilities.

Baraja added: “That kind of investment shows the focus toward the future and the transformation of the business.”

There is a lot of discussion around AI replacing marketing and agencies, he said, but he believes: “We are well equipped to address this challenge and to prove that we can deliver even better communications, and better and well-designed campaigns and media performances.”


TikTok CEO to fight US ban law

Updated 24 April 2024
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TikTok CEO to fight US ban law

WASHINGTON: TikTok’s chief executive said on Wednesday that the company expects to win a legal challenge to block legislation signed into law by US President Joe Biden that he said would ban the popular short video app used by 170 million Americans.

“Rest assured — we aren’t going anywhere,” CEO Shou Zi Chew said in a video posted moments after Biden signed the bill that gives China-based ByteDance 270 days to divest TikTok’s US assets or face a ban. “The facts and the Constitution are on our side and we expect to prevail again.”

Biden’s signing sets a Jan. 19 deadline for a sale — one day before his term is set to expire — but he could extend the deadline by three months if he determines ByteDance is making progress. Biden is seeking a second term against former President Donald Trump.

In 2020, Trump was blocked by the courts in his bid to ban TikTok and Chinese-owned WeChat, a unit of Tencent, in the United States.

Chew added: “Make no mistake — this is a ban on TikTok.” He emphasized that TikTok would continue to operate as the company challenges the restrictions.

Driven by widespread worries among US lawmakers that China could access Americans’ data or surveil them with the app, the bill was overwhelmingly passed late on Tuesday by the US Senate. The US House of Representatives approved it on Saturday.

The four-year battle over TikTok is a significant front in a war over the internet and technology between Washington and Beijing. Last week, Apple said China had ordered it to remove Meta Platforms’ WhatsApp and Threads from its App Store in China over Chinese national security concerns.

TikTok is set to challenge the bill on First Amendment grounds and TikTok users are also expected to again take legal action. A US judge in Montana in November blocked a state ban on TikTok, citing free-speech grounds.

The American Civil Liberties Union said banning or requiring divestiture of TikTok would “set an alarming global precedent for excessive government control over social media platforms.”

However, the new legislation is likely to give the Biden administration a stronger legal footing to ban TikTok if ByteDance fails to divest the app, experts say.

If ByteDance failed to divest TikTok, app stores operated by Apple, Alphabet’s Google and others could not legally offer TikTok or provide web hosting services to ByteDance-controlled applications or TikTok’s website.

The bill would also give the White House new tools to ban or force the sale of other foreign-owned apps it deems to be security threats.

Democratic Senator Ron Wyden said he was concerned the bill “provides broad authority that could be abused by a future administration to violate Americans’ First Amendment rights.”

Republican presidential candidate Donald Trump said on Monday that President Joe Biden was “pushing” for a ban on TikTok and would be the one responsible if a ban were imposed, urging voters to take notice.

Biden’s re-election campaign plans to continue using TikTok, a campaign official said on Wednesday. Trump’s campaign has not joined TikTok.

Biden signed legislation in late 2022 that barred US government employees from using TikTok on government phones.