BBC defends Gaza coverage after White House criticism over aid site reporting

Palestinian flags are waved outside the BBC Scotland building as people take part in a demonstration to show solidarity with the Palestinian People, in Glasgow on October 14, 2023, in support of "their right to resistance". (AFP)
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Updated 04 June 2025
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BBC defends Gaza coverage after White House criticism over aid site reporting

  • White House Press Secretary Karoline Leavitt accused the BBC of taking “the word of Hamas with total truth,” claimed the corporation had retracted a story about aid distribution center incident in Rafah on Sunday
  • BBC rejected accusations as “completely wrong,” saying figures were attributed and updated throughout the day based on information from a range of sources

LONDON: The BBC has strongly defended its reporting of a deadly incident near a US-backed aid distribution site in Gaza, rejecting criticism from the White House as “incorrect” and denying claims that it had taken down a story.

The row erupted after White House Press Secretary Karoline Leavitt, during a press briefing on Tuesday, accused the BBC of relying on information from Hamas in its initial reporting of a shooting near an aid distribution center in Rafah on Sunday.

Leavitt also claimed the BBC had retracted a story — a claim the broadcaster called “completely wrong.”

“The claim the BBC took down a story after reviewing footage is completely wrong. We did not remove any story and we stand by our journalism,” the BBC said in a statement.

Leavitt’s remarks came in response to questions about reports that Israeli forces had opened fire near the aid site. Holding printed screenshots from the BBC website, she accused the broadcaster of changing casualty figures in multiple headlines and said it had “corrected and taken down” its report.

“The administration is aware of those reports and we are currently looking into the veracity of them because, unfortunately, unlike some in the media, we don’t take the word of Hamas with total truth,” she said.




Leavitt’s remarks came in response to questions about reports that Israeli forces had opened fire near the aid site. AP/File

Leavitt listed a series of changing headlines: “We like to look into it when they speak, unlike the BBC, who had multiple headlines, they wrote, ‘Israeli tank kills 26’, ‘Israeli tank kills 21’, ‘Israeli gunfire kills 31’, ‘Red Cross says, 21 people were killed in an aid incident.’”

“And then, oh, wait, they had to correct and take down their entire story, saying: ‘We reviewed the footage and couldn’t find any evidence of anything,’” she said.

The BBC issued a swift rebuttal, emphasizing that all casualty figures were clearly attributed and updated throughout the day based on information from a range of sources — standard practice in any fast-moving situation, especially during conflict.

According to Gaza’s Hamas-run health ministry, at least 31 people were killed in the gunfire. The International Committee of the Red Cross later confirmed that 21 people had died. Initial reports from local medics cited 15 dead.

The numbers were “always clearly attributed, from the first figure of 15 from medics, through the 31 killed from the Hamas-run health ministry to the final Red Cross statement of ‘at least 21’ at their field hospital,” the BBC statement said.

“Our news stories and headlines about Sunday’s aid distribution center incident were updated throughout the day with the latest fatality figures as they came in from various sources … This is totally normal practice on any fast-moving news story.

“Completely separately, a BBC Verify online report on Monday reported a viral video posted on social media was not linked to the aid distribution center it claimed to show.

“This video did not run on BBC news channels and had not informed our reporting. Conflating these two stories is simply misleading,” it added.

Witnesses, NGOs and local health officials said that civilians had been shot at while waiting for food at the Rafah aid point. The Israeli military denied these claims and said its forces had not fired at civilians. The Gaza Humanitarian Foundation (GHF), a US- and Israeli-backed private group overseeing aid distribution, dismissed the reports as “outright fabrications.”

On Wednesday, GHF announced a temporary suspension of its operations in Gaza, citing security concerns. The Israeli army warned that roads leading to aid centers were now considered “combat zones.”

The closure follows a string of deadly incidents that UN Secretary-General Antonio Guterres has condemned as “unacceptable” and potentially “war crimes.”

The information war surrounding the conflict — now in its 21st month — has intensified, with both Israel and Hamas battling to control the narrative.

Independent reporting from Gaza remains limited. Israel continues to bar international media, including the BBC, from entering the territory, forcing news organizations to rely on local journalists, social media and unofficial channels.

Many local reporters are working under extreme physical and psychological pressure and are themselves frequent targets of Israeli airstrikes.

The BBC reiterated its call for unimpeded media access and urged the White House to support that demand.

“It’s important that accurate journalism is respected,” said Jonathan Munro, deputy director of BBC News. “And that governments call for free access to Gaza.”


‘AI is here, now what?’ Arab News unveils report on future of media ahead of Bridge Summit

Updated 07 December 2025
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‘AI is here, now what?’ Arab News unveils report on future of media ahead of Bridge Summit

  • As the Bridge Summit opens in Abu Dhabi, Arab News releases a landmark report on how AI is transforming media in the MENA region
  • Based on a high-level roundtable at the Dubai Future Forum, the new report highlights both the opportunities and risks facing Arab media

DUBAI: As the Bridge Summit kicks off in Abu Dhabi on Monday, bringing together global leaders to explore the future of media, entertainment, and the creative economy, Arab News has launched a timely report on how artificial intelligence is transforming the media industry in the Middle East and beyond.

The report, produced by the Arab News Research and Studies Unit following a high-level roundtable at the Dubai Future Forum, captures the urgency and complexity of AI adoption in the media industry of the Middle East and North Africa region.

It explores how AI is transforming newsroom operations, redefining journalistic roles, and raising critical questions around credibility, accuracy, and trust amid rapid technological disruption.

AI is no longer an emerging trend in the Middle East — it is a central force reshaping economies, governance and public communication.

Journalists watch an introductory video by the 'artificial intelligence' anchor Fedha on the twitter account of Kuwait News service, in Kuwait City on April 9, 2023. (AFP file photo)

With AI projected to contribute $320 billion to the regional economy by 2030, including more than $135 billion to Saudi Arabia’s gross domestic product and nearly $96 billion to the UAE’s, governments and industries are racing to integrate it.

But, for the region’s news media, AI represents something deeper than economic potential: a direct challenge to the foundations of credibility, trust and fact-based reporting.

Such were the questions that set the stage for the roundtable hosted and moderated by Arab News’ Deputy Editor-in-Chief Noor Nugali in collaboration with the Dubai Future Foundation, where editors, media executives and tech specialists convened to confront an industry experiencing one of the most dramatic transformations in its history.

Arab News held a roundtable on the sidelines of the Dubai Future Forum. (AN photo)

The result is an exhaustive and insightful report, which offers both optimism and unease as AI’s looming presence weaves into daily newsroom operations, just as the guardrails needed to protect journalism from misinformation, bias and opacity remain dangerously underdeveloped.

“AI is here and it’s transforming our newsroom,” said Mina Al-Oraibi, editor in chief of the UAE’s leading daily The National, as she described how her team recently held a full-newsroom AI workshop to generate internal use cases.

“We got 26 ideas that we’re working through so people don’t feel this is something imposed,” she said. “They need to feel they’re ahead of the curve rather than being eaten up by it.”

Across the region, that curve is moving quickly. Globally, 81 percent of journalists now use AI tools during their general work, while nearly half do so daily.

However, reporters admit they rely on it mostly to handle mundane, time-consuming tasks such as transcribing interviews, summarizing reports, and translating documents.

Nabeel Al-Khatib, general manager of Asharq News, explained how the shift has already redefined newsroom economics.

“A newsroom of 50 can now publish the equivalent of what 500 once could,” he said. However, although “machines will take over the production line,” he argued that “human oversight must remain to ensure accuracy, context and editorial standards.”

For many newsrooms, the advent of generative AI — machines creating new original content — has created valuable efficiencies, freeing journalists to spend more time verifying and reporting, which are tasks no machine can yet replace.

US President Donald Trump is shown praying in this AI-generated image. Media experts worry that differentiating between true and fake pictures is becoming difficult. 

However, several speakers stressed that the value of AI depends entirely on how intentionally it is used.

“We believe it’s human first, human last,” said Nayla Tueni, editor in chief of Lebanese daily An-Nahar. “We need to always fact-check everything. But at the same time, we need to use all the tools.”

For Tueni, transformation is not optional. “I don’t think journalism will end,” she said. However, if outlets “don’t transform, they cannot continue because the world is transforming every second.”

Accessing revenue streams is also a concern. Elda Choucair, CEO of Omnicom Media Group MENA, said “the biggest danger is … if you don’t have content that you advertise around.”

The region’s audiences appear more comfortable with AI-enhanced content than those in Western markets. But even as opportunities expand, risks multiply. AI-generated misinformation has surged so dramatically that the World Economic Forum ranked it the top global short-term threat for the second year in a row.

A BBC-led audit of four major AI systems found that nearly half of AI-generated answers contained significant errors, fabricated details or incorrect sourcing.

This AI-generated image shows US President Donald Trump being arrested by the police. Media experts worry that differentiating between true and fake pictures is becoming difficult. 

“It’s already very difficult to differentiate between the (true) and the fake,” said Choucair. “We need to create awareness that sometimes, if you really want the truth, you’ve got to wait.”

At a time when 70 percent of global audiences say they struggle to trust online content, speakers warned that the misuse or undisclosed use of AI could deepen a crisis of confidence.

“The machine should be a slave to human beings,” advertising media mogul Pierre Choueiri said, adding: “This is where governments, or regulations, should come in.”

However, regulation in the region remains elusive. While Saudi Arabia has taken major steps, including the establishment of the Saudi Data & AI Authority and the Kingdom’s Generative AI Guidelines, efforts remain far from the comprehensive frameworks seen in Europe.

“It’s inconceivable that Arab consumers are left to face significant risks with no regulatory shield,” said media strategist and legal expert Mazen Hayek. He argued that the region needs its own protections, like the EU’s General Data Protection Regulation, to ensure transparency, safeguard data and hold AI providers accountable.

For Hayek and others, the deeper problem involves technological sovereignty. Nearly all of the AI platforms used in the Middle East today — from search engines to large language models — are built and controlled abroad, often trained on datasets that do not reflect the region’s linguistic, cultural or political realities.

“We live in a region that has zero control over the platforms and the technology that we consume,” Hayek said. “Someone needs to create a platform that empowers the region to create and distribute its own content.”

Julien Hawari, CEO of the emerging social media platform Million, said the main issue is integrity. “That has been a problem for as long as we can think of.”

Rashid Al-Marri, CEO of the Media Regulation Sector at the Dubai Media Council, explained that “there has to be that human element understanding (the content) and what’s happening and being able to come out and speak and get the truth out there.”

Saudi Arabia’s push toward sovereign AI infrastructure, including Public Investment Fund-backed HUMAIN and the $100 billion Project Transcendence, was cited as a step in the right direction. However, roundtable participants warned that unless the region accelerates these efforts, it risks ceding its information future to external algorithms and foreign companies.

The human-capital gap is equally pressing. Despite widespread adoption, most journalists using AI have received little or no training. Many rely on self-learning or online tutorials, and nearly eight in 10 work in newsrooms without formal AI policies.

This lack of structure has created an environment where AI is widely deployed but rarely governed.

For CAMB.AI co-founder Avneesh Prakash, the solution requires both precaution and empowerment. “Like any innovation, AI needs to be regulated,” he said. “Just as a car has an accelerator and a brake, AI must include a kill switch because it requires human judgment, human creativity and human resilience.”

Despite the risks, the discussion ended on a note of guarded optimism. Participants agreed that AI can help rebuild journalism for a digital era — but only if newsrooms combine innovation with rigorous editorial oversight, transparency and a renewed commitment to verification.

Mamoon Sbeih, regional president of advertising firm APCO, offered a clear warning of what lies ahead. AI, he said, “might help the journalism industry progress and redefine itself, or it might expedite its demise.”

For now, the region’s media leaders remain determined to pursue the first path — ensuring that even as machines play a growing role in production, the values that define journalism remain firmly, unmistakably human.