Makkah scouts train to use digital quick-response tech to help pilgrims

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A scout helps pilgrims by guiding them, and ensuring that they reach the holy sites or their designated camps. (AN Photo/Huda Bashatah)
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The scouts help pilgrims by guiding them, assisting them, and ensuring that they reach the holy sites or their designated camps. (AN Photo/Huda Bashatah)
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Updated 16 May 2024
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Makkah scouts train to use digital quick-response tech to help pilgrims

  • Scouts trained on smart application that provides route planning, navigation and guidance to pilgrims at holy sites
  • Digital approach helps to protect the environment by eliminating the need for paper maps and signs

RIYADH: Saudi scouts are being taught how to use digital technology and quick-response codes on their smartphones to better help Hajj pilgrims with guidance, on-site navigation and route planning at the Kingdom’s holy sites.

The course, run by the Ministry of Education through the Saudi Arabian Scouts Association, began a 10-day training program in Makkah on Wednesday for scouts to help pilgrims during the annual Hajj, the Saudi Press Agency reported.

Thirty-two trainees from four scout vanguards are currently enrolled to receive training.

A smart application that provides route planning, navigation and guidance to pilgrims at the holy sites will be used.

Explaining the benefits of using digital technology and QR codes during scout trips to holy sites, scout leader Abdullah Alharthi said that this approach helps to protect the environment by eliminating the need for paper maps and signs, and avoiding visual clutter in sacred spaces.

Additionally, the digital system ensures the encryption of scouts’ messages.

SASA, which works with the Ministry of Hajj and Umrah to help pilgrims each year, plays an important role during Hajj season when, every year, scouts from all corners of the Kingdom gather to assist pilgrims during Hajj.

Regardless of age or gender, these volunteers devote their time and energy to enable pilgrims to fulfill the Hajj rituals with ease.

The scouts affiliated with the Ministry of Hajj and Umrah primarily focus on assisting lost pilgrims by providing guidance and directions, ensuring they reach their designated camps safely.

Last year, according to SASA, 3,500 scouts were stationed around the holy sites in Makkah.

The SASA volunteers told Arab News they are classified into two age groups: the advanced scout category and the ranger category. The advanced scout category is made up of scout members aged between 15 and 17. The ranger category comprises those from 18 to 22, including scout leaders (150 of whom last year were women) and friends and pioneers of SASA.


Pioneering electric bus service takes to the road in Makkah

Updated 19 December 2025
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Pioneering electric bus service takes to the road in Makkah

  • The bus rapid transit project, a system designed to have higher capacity and reliability than conventional bus services, is said to be the first of its kind in the Kingdom
  • The vehicles operate in dedicated bus lanes within a network that includes two main bus stations and 11 stops along the route connecting them

MAKKAH: A pioneering electric bus service took to the road in Makkah this week.

Electromin, the developer and operator of the service in partnership with Umm Al-Qura for Development and Construction, said it is expected to serve more than 125 million passengers over the next 15 years, while cutting carbon dioxide emissions by more than 31,500 tonnes compared with traditional vehicles.

The bus rapid transit project, a system designed to have higher capacity and reliability than conventional bus services, is said to be one of the first of its kind in the Kingdom. It was inaugurated on Wednesday by Amr Al-Dabbagh, chairperson of Al-Dabbagh Group; Samir Nawar, managing director of Petromin; and Yasser Abu Ateeq, CEO of Umm Al-Qura.

The bus rapid transit project is designed to have higher capacity and reliability than conventional bus services. (Supplied)

Electromin, a subsidiary of Petromin specializing in energy and mobility solutions, said the new service, which forms part of the Masar Destination mixed-use real estate development project in Makkah, is one the first transport networks of its kind in the country, and represents a significant shift toward a cleaner, more efficient urban transport model.

It operates in dedicated bus lanes, connecting key hubs within Masar and providing safe, reliable and environmentally friendly transportation for residents and visitors, the company added. The network includes two main bus stations and 11 stops along the route connecting them. It has been designed to serve more than 5 million visitors and pilgrims annually, and to be easily accessible to all users.

Operators say the service is designed as a foundation for Makkah’s future transportation system, through its integration with the broader Masar project, which includes pedestrian walkways, more than 5,000 parking spaces, metro services and other urban infrastructure.