GCC telecommunication firms reinventing themselves as ‘techcos’: S&P Global 

Telecommunication firms in the region already provide a plethora of non-telecom services. Shutterstock
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Updated 19 March 2024
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GCC telecommunication firms reinventing themselves as ‘techcos’: S&P Global 

RIYADH: Telecommunication companies in the Gulf Cooperation Council region are redefining themselves as technology firms to diversify their revenue streams, S&P Global said. 

In its latest report, the credit rating agency noted that moderate growth prospects for core telecom operations are one of the key drivers which compel these firms to rebrand as techcos. 

Techcos can be defined as telecommunication companies that focus more on technology. These firms provide connectivity through newer channels, such as cloud computing platforms, making integrating hardware, connectivity and applications easier.

According to the S&P Global report, “techcos are gaining ground” in the region, adding: “Rated GCC telcos – including Beyon, e&, Ooredoo, and stc – aim to enhance their techco services and have already expanded their non-telecom businesses over the past few years.” 

According to the report, telecommunication firms in the region provide a plethora of non-telecom services, with cybersecurity, cloud services, the Internet of things, as well as artificial intelligence, and data centers primarily targeting business-to-business customers. 

Moreover, the GCC region’s mature telecom markets, with mobile penetration rates of 130 percent to 210 percent, offer limited organic growth prospects for telecommunication companies. 

“The GCC telcos we rate are typically major local players, operate in a relatively favorable and stable regulatory environments, and benefit from their leading market positions and well-invested asset base. Even so, they suffer from a decline in some core telecom services, including fixed voice telephone and messaging services,” said S&P Global. 

Additionally, these companies are also offering fintech services aimed at both business-to-business and business-to-consumer customers.

“Fintech offerings capitalize on digitalization trends, tech-savvy young populations in the Middle East, and underbanking in emerging markets,” said S&P Global. 

The report further noted that telecommunication companies in the region are also venturing into media, entertainment and e-gaming sectors. 

S&P Global also highlighted some recent acquisitions made by telecommunication firms in the GCC region to diversify their businesses. 

In 2022, Saudi Telecommunications Co. secured significant stakes in systems integrator firms Giza Systems and Giza Arabia Systems. 

Moreover, last year, UAE-based e& acquired over 50 percent of Careem Super App, an application that provides food and grocery delivery, micro-mobility, digital wallet, as well as fintech services. 

The study pointed out that GCC governments’ digitalization and economic development agendas will support digital businesses and boost consolidated revenues of telecommunication firms. 

“We estimate non-telecom operations currently contribute about 15 percent to 16 percent to rated GCC telcos’ combined revenues,” the report said. 

It added: “While core telecom services will continue to account for most revenues and remain the overwhelming profit generators in the short term, we expect digital businesses will grow at a significantly faster pace.” 

The report noted that telecommunication firms in the region will witness low single-digit growth for telecom revenues and organic growth of 10 percent to 20 percent per year in non-telecom revenues. 

Mergers and acquisitions could compound organic growth in the non-telecom sector, resulting in much faster revenue accretion from tech-related services, the study stated. 


Growing pressure on Arab banks amid complex cross-border contracts, legal risks 

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Growing pressure on Arab banks amid complex cross-border contracts, legal risks 

DAMMAM: Arab banks — numbering around 520 this year — are facing mounting challenges, led by the growing complexity of cross-border banking contracts and rising legal risks tied to modern financial products, Wissam Fattouh, secretary-general of the Union of Arab Banks, told Al-Eqtisadiah. 

Fattouh said addressing these challenges, driven by global economic and financial shifts, requires Arab banks — whose combined assets exceed $5.5 trillion — to strengthen risk management, continue structural reforms, and expand cooperation with foreign banks and financial institutions in line with the nature of global financial markets. 

He noted that the “Certified International Arbitrator” credential offered by the UAB to Arab banks is one of the professional tools supporting governance in banking transactions and providing effective, specialized alternatives to traditional litigation, particularly in cross-border disputes. 

Growing complexity of financial products and services 

Fattouh said the certification represents a specialized professional program aimed at preparing qualified banking and legal professionals to handle international commercial and banking disputes, particularly those linked to the financial sector, as financial products and services become more complex, regulations tighten, and global compliance requirements increase. 

In November, the UAB told Al-Eqtisadiah that the assets of 11 Saudi banks included among the 100 largest Arab banks last year, accounted for 24 percent of the total, reaching $1.1 trillion out of $4.5 trillion. 

The top 10 Arab banks were led by Qatar National Bank, followed by First Abu Dhabi Bank, Saudi National Bank, Emirates NBD, Al-Rajhi Bank, Abu Dhabi Commercial Bank, National Bank of Egypt, National Bank of Kuwait, Riyad Bank, and Kuwait Finance House. 

Fattouh said Arab banks have demonstrated a clear ability in recent years to withstand global economic shocks, supported by solid capitalization and liquidity levels, as well as a relative improvement in asset quality, strengthening the sector compared with several other emerging markets. 

Betting on continued development of regulatory frameworks 

Fattouh expects the Arab banking sector to continue playing a pivotal role in financing productive sectors, supporting small and medium-sized enterprises, and contributing to funding the transition toward a green economy, as well as advancing digital transformation across Arab economies. 

He stressed that this role depends on the continued development of regulatory frameworks and stronger risk management, particularly amid rising cyber risks, compliance challenges, and global market volatility. 

He added that digitalization has become essential for improving operational efficiency, noting that the UAB will focus in 2026 on enhancing dialogue between Arab banks and regulators, supporting the development of banking and financial policies, and contributing to regional financial stability. 

He further said that the Union also plans to organize specialized training programs in risk management, compliance, digitalization, and finance.