Microsoft CEO says Saudi Arabia using AI in unique ways to accelerate productivity 

Microsoft CEO Satya Nadella speaking in Riyadh. Supplied.
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Updated 17 April 2024
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Microsoft CEO says Saudi Arabia using AI in unique ways to accelerate productivity 

RIYADH: Saudi companies’ push toward artificial intelligence has increased their productivity, driven innovation and created new economic opportunities, believes Microsoft Chairman and CEO Satya Nadella. 

Speaking to Arab News on the sidelines of the “Microsoft AI, a New Era” event in Riyadh, Nadella said his customers in the Kingdom were using AI to create cutting-edge technology for the world. 

“I had a chance to meet customers like ACWA Power, Saudi Airlines, the King Faisal Specialist Hospital and Research Center. They’re all using technology in unique ways to accelerate productivity,” he told Arab News.   

He added: “Especially with the age of AI coming, this is a fantastic time for us to bring world-class technology to Saudi Arabia so that it can create world-class technology for the world.” 

Nadella was in the city to meet local business leaders, government officials and developers and convey the role of AI in unlocking new opportunities that can accelerate the Kingdom’s digital economy. 

Using AI, Nadella said small businesses in the Kingdom could become more productive, large multinationals could become globally competitive, and startups could become unicorns. 

“Our goal is to be able to really bring the usage of cloud, data, and AI … to Saudi,” he said, adding that this would enable companies to create better technology for themselves and other markets. 

Nadella also highlighted some of the critical innovations Saudi companies have spearheaded using AI, including King Faisal Specialist Hospital and Research Center, one of the top medical facilities in the Middle East. 

“The hospital is trialing AI clinical documentation features in Nuance DAX. The speech-to-text solution is three times faster than typing and is helping clinicians at King Faisal Hospital to increase their productivity, reduce documentation errors, and spend more time with patients,” said Nadella while speaking at the customer event. 

Also at the gathering, Communications and Information Technology Minister Abdullah Al-Swaha lauded the strategic partnership with Microsoft as a pillar of the Kingdom’s innovative future. 

He highlightedthe partnership between the Saudi Basic Industry Corp. and Microsoft as an example of how technology can support sustainability. The two companies are recycling plastic found in the ocean and then using it to produce electronic devices. 

Commenting on Microsoft’s initiatives in fostering digital skills in the Kingdom, Nadella said they are doing a lot in the transformational program to empower women in the workplace. 

“When it comes to women and their skills, I had a chance to meet even with women at Microsoft. I had a chance to see some developers and professionals working in various organizations using our tools to advance their careers,” Nadella told Arab News. 

He was also excited about the developer community and encouraged them and upcoming startup companies to use the latest tools, such as GitHub Copilot, which drives more than 50 percent productivity.  

“Everybody uses Copilot, just like the PC or the mobile phone. I think two or three years from now, we will be seeing people using Copilot to get whatever it is, their task or job, done faster and more productively,” he said.  

Nadella was also upbeat about Microsoft’s investments in the gaming industry and said the company has a long history in this domain and expanding its horizons. 

“Flight Simulator was built even before Microsoft Office. And we have a long history here. And now, with obviously Activision Blizzard closing, we are doubling down on being the best game publisher there,” he said.   

He added that with Xbox as its platform, the company intends to have over 13 big franchise games on all platforms.


Lebanese social entrepreneur Omar Itani recognized by Schwab Foundation

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Lebanese social entrepreneur Omar Itani recognized by Schwab Foundation

  • FabricAID co-founder among 21 global recipients recognized for social innovation

DAVOS: Lebanon’s Omar Itani is one of 21 recipients of the Social Entrepreneurs and Innovators of the Year Award by the Schwab Foundation for Social Entrepreneurship.

Itani is the co-founder of social enterprise FabricAID, which aims to “eradicate symptoms of poverty” by collecting and sanitizing secondhand clothing before placing items in stores in “extremely marginalized areas,” he told Arab News on the sidelines of the World Economic Forum in Davos, Switzerland.

With prices ranging from $0.25 to $4, the goal is for people to have a “dignified shopping experience” at affordable prices, he added.

FabricAID operates a network of clothing collection bins across key locations in Lebanon and Jordan, allowing people to donate pre-loved items. The garments are cleaned and sorted before being sold through the organization’s stores, while items that cannot be resold due to damage or heavy wear are repurposed for other uses, including corporate merchandise.

Since its launch, FabricAID has sold more than 1 million items, reached 200,000 beneficiaries and is preparing to expand into the Egyptian market.

Amid uncertainty in the Middle East, Itani advised young entrepreneurs to reframe challenges as opportunities.

“In Lebanon and the Arab world, we complain a lot,” he said. Understandably so, as “there are a lot of issues” in the region, resulting in people feeling frustrated and wanting to move away. But, he added, “a good portion of the challenges” facing the Middle East are “great economic and commercial opportunities.”

Over the past year, social innovators raised a combined $970 million in funding and secured a further $89 million in non-cash contributions, according to the Schwab Foundation’s recent report, “Built to Last: Social Innovation in Transition.”

This is particularly significant in an environment of geopolitical uncertainty and at a time when 82 percent report being affected by shrinking resources, triggering delays in program rollout (70 percent) and disruptions to scaling plans (72 percent).

Francois Bonnici, director of the Schwab Foundation for Social Entrepreneurship and a member of the World Economic Forum’s Executive Committee, said: “The next decade must move the models of social innovation decisively from the margins to the mainstream, transforming not only markets but mindsets.”

Award recipients take part in a structured three-year engagement with the Schwab Foundation, after which they join its global network as lifelong members. The program connects social entrepreneurs with international peers, collaborative initiatives, and capacity-building support aimed at strengthening and scaling their work.