Pakistan continues crackdown against loan apps accused of ‘citizen exploitation’

The undated photo shows the screen of a smart phone displaying various applications. (Reuters)
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Updated 20 July 2023
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Pakistan continues crackdown against loan apps accused of ‘citizen exploitation’

  • Securities and Exchange Commission had by May received 1,415 complaints against licensed digital lenders, 181 against unlicensed ones
  • Fraudsters have found fertile ground for scams in Pakistan as more people turn to digital lenders amid record inflation

ISLAMABAD: Salman Sufi, the head of the Pakistani prime minister’s strategic reforms unit, said on Thursday authorities such as the Federal Investigation Agency, the Securities and Exchange Commission of Pakistan and the Pakistan Telecommunications Authority were continuing their crackdown against loan apps involved in extorting money through threats and blackmail.

Loan apps have been in the headlines in Pakistan after the death by suicide of a 40-year-old man from Rawalpindi who was unable to return funds he borrowed from mobile apps. His wife told police loan officers from the apps had been threatening him on a daily basis, compelling him to take his own life.

On Monday, Pakistan’s telecommunication regulator said it had blocked 43 rogue loan apps.

“The list of loan shark Apps that were identified by SECP and Blocked by @PTAofficialpk,” Sufi wrote on Twitter on Thursday.

“FIA SECP PTA continue to identify further apps which are built for the sole purpose of citizen exploitation and will continue to block- prosecute.”

The tragic episode of the suicide comes as annual inflation rose to 37.97 percent in May, setting a national record for the second month in a row and adding to Pakistan’s problems of a balance of payment crisis and the risk of a sovereign default. Most people in the nation of 220 million are struggling to cope with a surge in living costs triggered by the government’s devaluing the currency and removing subsidies to pave the way for an International Monetary Fund (IMF) bailout needed to stave off economic collapse.

Against this background, more and more people are turning to mobile-based lenders, creating fertile ground for scams and fraudsters, digital rights and consumer defense groups say.

Many of the apps are regulated, but they too are the source of hundreds of complaints filed so far this year with the country’s capital market regulator, the Securities and Exchange Commission of Pakistan.

Reflecting a jump in smartphone use, the number of Pakistanis using personal finance apps more than doubled to 19 percent in 2022 from two years earlier, boosting low rates of financial inclusion, according to a survey earlier this year by Karandaaz Pakistan, a nonprofit.

But while the apps offer quick, collateral-free credit to the largely unbanked, the boom has led to a surge in complaints about illegal lenders that routinely abuse customers’ data and use aggressive recovery tactics including threats and blackmail.

The country’s capital market regulator, the Securities and Exchange Commission of Pakistan, had by May received 1,415 such complaints against licensed digital lenders and 181 against unlicensed ones, and federal police are investigating apps involved in blackmailing clients.

“It is necessary to bring to justice the elements that take advantage of the compulsions of the people and push them into the darkness of death,” IT Minister Aminul Haque said in a statement this week.


Pakistan police book man for wounding buffalo with ax in Bahawalpur district

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Pakistan police book man for wounding buffalo with ax in Bahawalpur district

  • Complainant accuses a landowner in Ahmadpur East of attacking buffalo for straying into his fodder field 
  • Pakistan police register case against suspect under Pakistan Penal Code for injuring cattle 

ISLAMABAD: Police in Pakistan’s eastern Bahawalpur district registered a case on Sunday against a landowner for wounding a buffalo with ax for straying into his fodder field, in another case of animal brutality in the country. 

As per a copy of the police complaint seen by Arab News, the complainant Bashir Ahmad, a laborer and resident of the Ismail Pur area of the Ahmadpur East city, said the incident took place on Jan. 24. 

Ahmad said he arrived at his home after work on Saturday to find that his buffalo had escaped. Ahmad searched for the animal along with two others he cited as eyewitnesses in his report. They discovered that the buffalo had strayed into a fodder field nearby owned by a man named Manzoor Hussain.

“During this time, Manzoor Hussain came with an ax and as we watched, attacked both of the front legs of the buffalo,” the police report quoted Ahmad as saying. 

The complainant said the buffalo collapsed as a result of the assault. It did not mention whether the buffalo had died or not. 

Ahmad said the suspect abused him and the other eyewitnesses and left the area after they arrived. 

“Manzoor Hussain has committed a grave injustice by injuring my buffalo,” the report quoted Ahmad as saying. “I want action to be taken against him.”

Police registered a case against Hussain under Sections 427 [mischief causing damage to the amount of fifty rupees] and 429 [mischief by killing or maiming cattle of any value or any animal of the value of fifty rupees] of the Pakistan Penal Code. 

Local media reported the suspect had been arrested following the police complaint. 

Animal abuse cases in Pakistan have frequently made headlines over the years. In June 2024, a local landlord in the southern Sanghar district was accused of chopping off a camel’s leg after it strayed into his fields for grazing. 

The story, which triggered an uproar on mainstream and social media, led to the camel being transported to an animal shelter in Karachi for treatment. Six suspects were arrested by the police. 

In another incident in the southern Umerkot district during June 2024, a camel was found dead with its legs amputated. 

In July 2024, a man was arrested in Pakistan’s eastern Shahpur city for chopping off a buffalo’s tongue.

Pakistan’s existing animal cruelty laws, rooted in the Prevention of Cruelty to Animals Act of 1890, prohibit various forms of animal cruelty, including beating, overdriving, and mutilation. 

The legislation also prescribes penalties for breaches of these anti-cruelty provisions, which can include fines and imprisonment, though these are not always effectively enforced.