TORONTO: Rogers Communications Inc. said Saturday it has restored mobile and Internet service for “the vast majority″ of customers after an outage that lasted more than 15 hours.
The disruption, which the Toronto-based telecommunications company offered no explanation for, started Friday morning. It left many customers without mobile and Internet service and caused trouble for 911 services, debit transactions and even Service Canada’s beleaguered passport offices.
In a tweet, Rogers said some customers may experience delays in regaining full service as its network comes back online and traffic volumes return to normal.
“Our technical teams are working hard to ensure that the remaining customers are back online as quickly as possible,” the tweet said.
“Once again, we sincerely apologize for the disruption this had caused our customers and we will be proactively crediting all customers.”
Interac said its services are fully available again after debit transactions were halted by the Rogers network outage.
Tony Staffieri, chief executive and president of Rogers, said in an open letter that the company apologizes for the service interruption but offered no explanation for the outage or how many customers were affected.
Staffieri said Rogers is committed to understanding the cause and would make changes to meet and exceed expectations in the future.
The outage began early Friday and stretched into the evening, pushing businesses and organizations to notify customers that their operations were being affected by Rogers and that delays and service interruptions should be expected.
The outage forced the postponement of The Weeknd’s tour stop at Toronto’s Rogers Center. The Toronto date was one of only two set for Canada.
Among the most serious impacts of the outage were warnings from police in Toronto and Ottawa, who reported connection problems when people called 911.
Many Rogers customers scrambled to find Internet service, heading to coffee shops to connect and trade tales of the outage.
Mobile, Internet service mostly back in Canada after outage
https://arab.news/2jbjt
Mobile, Internet service mostly back in Canada after outage
- The disruption started Friday morning
- In a tweet, Rogers said some customers may experience delays in regaining full service
Magnitude 6.2 earthquake strikes Japan’s Chugoku region
- Japan’s Nuclear Regulation Authority said there were no irregularities at the plant
TOKYO: An earthquake with a preliminary magnitude of 6.2 hit the western Chugoku region of Japan on Tuesday, the Japan Meteorological Agency said, followed by a series of sizeable aftershocks.
The epicenter of the first earthquake was in eastern Shimane prefecture, the agency said, adding that there was no danger of a tsunami. Chugoku Electric Power operates the Shimane Nuclear Power Station, about 32 km (20 miles) away.
Japan’s Nuclear Regulation Authority said there were no irregularities at the plant.
A spokesperson said the utility was checking on any impact on the plant’s No.2 unit, which has been operating since December 2024 after being shut down following the March 2011 disasters in Fukushima.
Earthquakes are common in Japan, one of the world’s most seismically active areas.
The earthquake had a seismic intensity of upper-5 on Japan’s 1-7 scale, strong enough to make movement difficult without support.
West Japan Railway said it had suspended Shinkansen bullet-train operations between Shin-Osaka and Hakata following the quake.
