Qatar Airways partners with utu for tax-free shopping

By leveraging the virtual utu Tax Free Card in the utu Tax Free app, Privilege Club members will now be able to boost their VAT refund value by 25 percent.
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Updated 18 January 2022
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Qatar Airways partners with utu for tax-free shopping

Travel tech company utu has teamed up with Qatar Airways Privilege Club, the loyalty program of Qatar’s national flag carrier, in a partnership that will reward travelers with a significant value addition to their international tax-free shopping experience. Members of Qatar Airways Privilege Club will now be able to benefit from a 25 percent increase in the value of their tax refunds by converting them into Qmiles, making their tax refunds even more rewarding.

utu provides a simple way to boost tax refunds on purchases made abroad and convert them into Qmiles. Travelers can benefit from higher tax refund values simply by entering their utu Tax Free Card number on their tax-free forms, and choosing Qatar Airways Privilege Club from the utu Tax Free app as their preferred refund method.

By leveraging the virtual utu Tax Free Card in the utu Tax Free app, Privilege Club members will now be able to boost their VAT refund value by 25 percent. As a special launch offer until March 31, Privilege Club members will collect 1,000 bonus Qmiles in addition to 4,167 Qmiles for every tax refund transaction above $100.

Qatar Airways Privilege Club is the latest airline loyalty program to join utu’s new service, which aims to revolutionize tax-free shopping. Travelers purchasing tax-free with the utu card gain a greater choice of rewards, an easier and more convenient reward claiming process, and significantly greater value in terms of Qmiles collected.

Drawing on its deep industry experience, utu believes travelers should be getting more value and a better experience when it comes to tax refunds. Tax-free shopping is available in 50 countries across the globe, including France, Italy, Germany, Singapore, South Korea, and the UAE. utu allows travelers to claim back the value-added tax or goods and services tax for purchases in countries they visit. By the time a refund is processed by VAT refund operators, shoppers typically only receive about half of the total value of the VAT refund they are due. utu is transforming tax-free shopping worldwide by empowering travelers with the freedom to obtain a higher VAT refund, something they have been unable to do until now.

Qatar Airways Group Chief Executive Akbar Al-Baker said: “Our partnership with utu will allow Privilege Club members the best value out of their trips. Members will not only be able to enjoy tax-free shopping at 50 countries and earn Qmiles on their travels, but they can even get more value out of their tax refunds when converted to Qmiles. This collaboration is a testament of our dedication toward introducing new ways to earn Qmiles, offering members more unique opportunities to bring them closer to their next reward.”

Asad Jumabhoy, co-founder and CEO of utu, said: “We are thrilled to be partnering with Qatar Airways Privilege Club, the loyalty program of the ‘world’s best airline,’ to open up a new world of better value, choice and opportunities for Privilege Club members. We believe the partnership is another valuable way Qatar Airways Privilege Club is providing exceptional travel experiences leading up to the FIFA World Cup Qatar 2022 and beyond.”


Washing water waste out of fashion

Updated 18 February 2026
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Washing water waste out of fashion

Suat Ozsoy, vice president of commercial operations at Epson META-CW Asia, explores how the fashion industry can innovate and become more sustainable by reducing water consumption.

We have all had that perfect pair of jeans — the ones that fit just right, in the perfect color, and with a style that feels like it was made for us. But when you look a little closer, we might realize they are not as perfect as they seem. Why? Because it takes nearly 3,781 liters of water to make the average pair of jeans according to the World Economic Forum. That’s enough to fill around 50 baths.

The garment industry has grown up around waterways, which have provided the transportation, power for mills and water sources for production. But it has also led to pollution and huge water waste as per WWF’s report on ‘The Water Risks and Opportunities Facing Apparel and Textile Clusters’.

As the fashion industry continues to grow, the environmental cost of producing clothing is becoming an increasingly urgent issue. Reducing water consumption is essential to creating a more sustainable future for fashion.

Local initiatives and Vision 2030
The UAE, as a hub for innovation and sustainability in the Middle East, increasingly recognizes the need to address environmental challenges like water conservation. Under the framework of Vision 2030, the UAE government has prioritized sustainability, with significant investments in water management and innovative technologies to address water scarcity. The National Water Strategy 2036 aims to ensure the sustainable use of water resources, improving efficiency and reducing waste across various sectors, including textiles. With growing awareness of global water issues, local stakeholders are looking at cutting-edge solutions such as digital textile printing and sustainable manufacturing practices to minimize the ecological impact of industries such as fashion.

An XXXL sized problem
The textile industry has a heavy environmental footprint — both globally and in the Middle East. According to Tadweer Group, the UAE’s annual textile consumption stands at around 500 million items, of which approximately 210,000 tonnes end up as discarded material — up to 90 percent of which currently goes to landfill. This waste is especially significant for a region with ambitious sustainability goals and highlights the urgency for the textile and fashion industries to embrace redesign, recycling and more sustainable manufacturing methods.

Why all the water?
Water waste in clothing production begins with the raw materials. Most textiles are woven from cotton, which requires more water than any other crop. As per Florida State University’s research ‘Clothed in Conservation: Fashion & Water’, producing just 1 kg of raw cotton requires between 7,000 and 29,000 liters of water, whereas 1,827 liters of water are used to produce 1 kg of wheat and cereal grains only need 1,000 liters per kg. The manufacturing process also needs huge volumes of water. The cotton must be bleached, dyed, printed and rinsed. Dyed cotton requires up to 150 liters of water per kg according to the report ‘Why Does it Take So Much Water to Make a Cloth?’ by Decathlon Sustainability.What technology is available to reduce the huge waste associated with traditional analogue methods used in clothing manufacture?

Technology that is making an impact
The pre- and -post treatment of fabrics for printing is an area where new technology can significantly reduce water use. Epson’s Monna Lisa ML-13000 is an example of a modern digital printer that uses pigment ink, simplifying the whole process and reducing water use by up to 97 percent compared to traditional textile printing.

Digital textile printing also allows for on-demand production, removing unnecessary water and textile waste associated with traditional analogue processes that are not well-suited for low print volumes, resulting in over production. Digital printers are also compact in size and can help shorten supply chain processes, keeping production closer to where it is consumed.

Cutting waste in other ways
Epson’s digital printing is just one of the technologies that is helping the textile industry move toward more sustainable production. Another is Epson’s Dry Fiber Technology for textiles.

A prototype is in development that defibrates used clothing and mill ends into base fibers, which can be supplied for subsequent processes to create new non-woven materials. The defibering process is waterless, although moderate humidity is required. If used widely, this could help solve two of the industry’s major challenges: the huge volume of water needed for production and the current low volume of clothing recycling.

To highlight the possibilities of sustainable technology, renowned UAE-based fashion designer Michael Cinco collaborated with Epson during Arab Fashion Week 2023. Using Epson’s digital printing technology, Cinco was able to print intricate designs for his runway collection inspired by Gustav Klimt, showcasing the power of sustainable, high-quality textile printing. This collaboration underscores the growing importance of environmentally conscious practices in the fashion industry, especially in the UAE, where sustainability is becoming an increasingly integral part of the fashion landscape.

A change of mindset
Next time you choose a garment, think about the innovation behind it and envision a future where informed choices help drive responsible production and help protect our environment for the next generation.

To learn more about Epson’s innovation for the textile industry, visit: https://www.epson.ae/discover/sustainable-technologies