WASHINGTON: A former Facebook data scientist told Congress on Tuesday that the social network giant’s products harm children and fuel polarization in the US while its executives refuse to change because they elevate profits over safety. And she laid responsibility with the company’s CEO Mark Zuckerberg.
Frances Haugen testified to the Senate Commerce Subcommittee on Consumer Protection. Speaking confidently at a charged hearing, she accused the company of being aware of apparent harm to some teens from Instagram and being dishonest in its public fight against hate and misinformation.
“Facebook’s products harm children, stoke division and weaken our democracy,” Haugen said. “The company’s leadership knows how to make Facebook and Instagram safer but won’t make the necessary changes because they have put their astronomical profits before people.”
“Congressional action is needed,” she said. “They won’t solve this crisis without your help.”
Haugen said the company has acknowledged publicly that integrity controls were crucially needed for its systems that stoke the engagement of users, but then it disabled some of those controls.
In dialogue with receptive senators of both parties, Haugen, who focused on algorithm products in her work at Facebook, explained the importance to the company of algorithms that govern what shows up on users’ news feeds. She said a 2018 change to the content flow contributed to more divisiveness and ill will in a network ostensibly created to bring people closer together.
Despite the enmity that the new algorithms were feeding, she said Facebook found that they helped keep people coming back — a pattern that helped the social media giant sell more of the digital ads that generate most of its revenue.
Senators agreed.
“It has profited off spreading misinformation and disinformation and sowing hate,” said Sen. Richard Blumenthal, D-Connecticut, the panel’s chairman. “Facebook’s answers to Facebook’s destructive impact always seems to be more Facebook, we need more Facebook — which means more pain, and more money for Facebook.”
Haugen said she believed Facebook didn’t set out to build a destructive platform. But “in the end, the buck stops with Mark,” she said referring to Zuckerberg, who controls more than 50 percent of Facebook’s voting shares. “There is no one currently holding Mark accountable but himself.”
Haugen said she believed that Zuckerberg was familiar with some of the internal research showing concerns for potential negative impacts of Instagram.
The government needs to step in with stricter oversight of the company, Haugen said.
Like fellow tech giants Google, Amazon and Apple, Facebook has enjoyed minimal regulation. A number of bipartisan legislative proposals for the tech industry address data privacy, protection of young people and anti-competitive conduct. But getting new laws through Congress is a heavy slog. The Federal Trade Commission has adopted a stricter stance recently toward Facebook and other companies.
The subcommittee is examining Facebook’s use of information from its own researchers on Instagram that could indicate potential harm for some of its young users, especially girls, while it publicly downplayed the negative impacts. For some of the teens devoted to Facebook’s popular photo-sharing platform, the peer pressure generated by the visually focused Instagram led to mental health and body-image problems, and in some cases, eating disorders and suicidal thoughts, the research leaked by Haugen showed.
One internal study cited 13.5 percent of teen girls saying Instagram makes thoughts of suicide worse and 17 percent of teen girls saying it makes eating disorders worse.
Because of the drive for user engagement, Haugen testified, “Facebook knows that they are leading young users to anorexia content. ... It’s just like cigarettes. Teenagers don’t have any self-regulation. We need to protect the kids.”
Haugen has come forward with a wide-ranging condemnation of Facebook, buttressed with tens of thousands of pages of internal research documents she secretly copied before leaving her job in the company’s civic integrity unit. She also has filed complaints with federal authorities alleging that Facebook’s own research shows that it amplifies hate, misinformation and political unrest, but the company hides what it knows.
“The company intentionally hides vital information from the public, from the US government and from governments around the world,” Haugen said. “The documents I have provided to Congress prove that Facebook has repeatedly misled the public about what its own research reveals about the safety of children, the efficacy of its artificial intelligence systems and its role in spreading divisive and extreme messages.”
The former employee challenging the social network giant with 2.8 billion users worldwide and nearly $1 trillion in market value is a 37-year-old data expert from Iowa with a degree in computer engineering and a master’s degree in business from Harvard. Prior to being recruited by Facebook in 2019, she worked for 15 years at tech companies including Google, Pinterest and Yelp.
After recent reports in The Wall Street Journal based on documents she leaked to the newspaper raised a public outcry, Haugen revealed her identity in a CBS “60 Minutes” interview aired Sunday night.
As the public relations debacle over the Instagram research grew last week, Facebook put on hold its work on a kids’ version of Instagram, which the company says is meant mainly for tweens aged 10 to 12.
Haugen said that Facebook prematurely turned off safeguards designed to thwart misinformation and incitement to violence after Joe Biden defeated Donald Trump last year, alleging that contributed to the deadly Jan. 6 assault on the US Capitol.
After the November election, Facebook dissolved the civic integrity unit where Haugen had been working. That, she says, was the moment she realized “I don’t trust that they’re willing to actually invest what needs to be invested to keep Facebook from being dangerous.”
Haugen says she told Facebook executives when they recruited her that she wanted to work in an area of the company that fights misinformation, because she had lost a friend to online conspiracy theories.
Facebook maintains that Haugen’s allegations are misleading and insists there is no evidence to support the premise that it is the primary cause of social polarization.
“Even with the most sophisticated technology, which I believe we deploy, even with the tens of thousands of people that we employ to try and maintain safety and integrity on our platform, we’re never going to be absolutely on top of this 100 percent of the time,” Nick Clegg, Facebook’s vice president of policy and public affairs, said Sunday on CNN’s “Reliable Sources.”
That’s because of the “instantaneous and spontaneous form of communication” on Facebook, Clegg said, adding, “I think we do more than any reasonable person can expect to.”
Facebook whistleblower says network profits as it hurts kids, fuels division
https://arab.news/me2qz
Facebook whistleblower says network profits as it hurts kids, fuels division

- Facebook’s leadership had rejected recommendations made to make its sites, which include Instagram, safer
- Frances Haugen, a former product manager on Facebook’s civic misinformation team, said Facebook had also done too little to prevent its platform from being used by people planning violence
Suit says Meta board ‘turned blind eye’ to human trafficking

- Claims mischaracterize platform efforts to combat this type of activity, Meta argues
SAN FRANCISCO: A shareholder lawsuit filed late Monday accuses board members of Instagram and Facebook parent Meta of shirking their duties by ignoring human and sex trafficking on the tech giant’s social platforms.
The suit filed in the Court of Chancery in the US state of Delaware calls for Mark Zuckerberg, along with other executives and board members, to be ordered to institute reforms and pay damages.
Meta board members and senior executives named in the suit “turned a blind eye to sex/human trafficking, child sexual exploitation, and other predatory conduct occurring on Meta’s online platforms,” the suit charged.
Meta chief and controlling shareholder Zuckerberg is a primary target of the lawsuit.
“We prohibit human exploitation and child sexual exploitation in no uncertain terms,” Meta spokesperson Andy Stone said in reply to an AFP enquiry.
“The claims in this lawsuit mischaracterize our efforts to combat this type of activity.”
Those behind the suit include Employees’ Retirement System of the State of Rhode Island, Kiwi Investment Management Wholesale Core Global Fund, and Teamsters Pension Fund, according to the filing.
Meta has teams, policies, partnerships and software devoted to thwarting misuse of its platforms for criminal activities.
Meta already faces numerous lawsuits on an array of grounds, including whether it is harmful to the mental health of young users of its social networking services.
The tech titan has been under increasing pressure from legislators since 2021, when whistleblower Frances Haugen — a former Facebook engineer — leaked documents suggesting the firm put profits before safety.
TikTok CEO says company at ‘pivotal’ moment as some US lawmakers seek ban

- Shou Zi Chew to testify before congress to try to address US data security concerns
- Chew said ban would damage businesses, individuals as platform confirms it has more than 150 million active monthly US users
WASHINGTON: TikTok CEO Shou Zi Chew said the Chinese-owned short video app company faces a pivotal moment as a growing number of US lawmakers seek to ban the popular app over national security concerns.
Chew said in a video posted on TikTok early Tuesday the app now has more than 150 million active monthly US users. “That’s almost half the US coming to TikTok,” Chew said. TikTok in 2020 said it had 100 million US users.
Chew, who will testify Thursday before the House Energy and Commerce Committee, said: “Some politicians have started talking about banning TikTok.”
“Now this could take TikTok away from all 150 million of you,” he said in the video that features the US Capitol in the background.
He asked TikTok users to leave comments about what they wanted US lawmakers to know about “what you love about TikTok.”
Chew also said 5 million US businesses use TikTok to reach customers.
TikTok’s critics fear its US user data could be passed on to China’s government by the app, which is owned by the Chinese tech company ByteDance. TikTok rejects the spying allegations.
TikTok also said Tuesday it had updated its community use guidelines and offered more details of its plans to secure the data of US users. The company said it had started to delete this month US user protected data in data centers in Virginia and Singapore after it started routing new US data to the Oracle Cloud last year.
Last week, TikTok said the Biden administration demanded that TikTok’s Chinese owners divest their stake in the app or it could face a US ban.
TikTok, which has said it has spent more than $1.5 billion on rigorous data security efforts, said “if protecting national security is the objective, divestment doesn’t solve the problem: a change in ownership would not impose any new restrictions on data flows or access.”
A growing number of US lawmakers support a ban on TikTok. This includes Energy and Commerce Committee chair Cathy McMorris Rodgers, congressional aides told reporters on a call Monday. On Friday, six more US senators backed bipartisan legislation to give Biden new powers to ban TikTok.
On March 1, the US House Foreign Affairs Committee voted along party lines to give President Joe Biden new powers to ban TikTok.
Google suspends Chinese shopping app amid security concerns

- Google urged users to uninstall any Pinduoduo app not downloaded from its own Play store
HONG KONG: Google has suspended the Chinese shopping app Pinduoduo on its app store after malware was discovered in versions of the app from other sources.
Google said in a statement Tuesday that it suspended the Pinduoduo app on the Google Play app store out of “security concerns” and that it was investigating the matter.
The suspension of the Pinduoduo app –- mainly used in China –- comes amid heightened US-China tensions over Chinese-owned apps such as TikTok, which some US lawmakers say could be a national security threat. They allege that such apps could be used to spy on American users.
Pinduoduo is a popular e-commerce app in China which often offers discounts if users team up to buy multiples of an item. Google warned users Tuesday to uninstall any Pinduoduo app not downloaded from its own Play store.
“Google Play Protect enforcement has been set to block installation attempts of these identified malicious apps,” Google said in its statement. “Users that have malicious versions of the app downloaded to their devices are warned and prompted to uninstall the app.”
It was unclear if there are similar security concerns around the Pinduoduo app for Apple users, and Pinduoduo was still available to download from Apple’s iOS store Tuesday.
PDD Holdings Inc, which operates Pinduoduo, did not immediately comment. Hong Kong traded shares in the company tumbled 14.2 percent on Tuesday.
BBC football commentator Lineker returns after suspension for criticizing government

- BBC managers reversed their decision to suspend Lineker, the broadcaster's highest-paid presenter
- "It was a really difficult situation for everyone concerned," Lineker's co-presenter Alan Shearer said in a short statement
LONDON: Former England football captain Gary Lineker returned to host the BBC’s flagship football show on Saturday, a week after his suspension for criticizing government immigration policy caused a row over the broadcaster’s impartiality rules.
BBC managers reversed their decision to suspend Lineker, the broadcaster’s highest-paid presenter, after his colleagues refused to work in solidarity last weekend, forcing it to air football matches without normal commentary.
The controversy shook the public broadcaster, which is funded by a levy on nearly all British households with televisions, and which often faces accusations of bias from across the political spectrum.
“It was a really difficult situation for everyone concerned,” Lineker’s co-presenter Alan Shearer said in a short statement to viewers before the start of the BBC’s broadcast of an FA Cup quarter-final game between Burnley and Manchester City.
“And through no fault of their own, some really great people on TV and in radio were put in an impossible situation, and that wasn’t fair. So it’s good to get back to some sort of normality and be talking about football again,” Shearer said.
Lineker said: “I absolutely echo those sentiments.”
Lineker, who has hosted refugees in his home, had been suspended on March 10 for a tweet that called government policy on migration “immeasurably cruel” and compared language used to support it to “that used by Germany in the 30s.”
BBC news reporters and current affairs presenters are required to avoid making politically partisan statements, though those guidelines do not generally apply to other staff or to presenters on freelance contracts such as Lineker.
He refused to apologize for his tweet and the opposition Labour Party accused the broadcaster of caving in to government pressure by suspending him. After reinstating Lineker, the BBC said it would review how its impartiality guidelines applied to freelance presenters’ use of social media.
Reducing illegal migration is one of Prime Minister Rishi Sunak’s top policy goals for 2023.
More than 45,000 people — mostly young men from Albania, Afghanistan, Iran and Iraq — crossed the Channel in small boats last year, preferring to seek asylum in Britain rather than other countries they had traveled through in Europe.
Interior minister Suella Braverman has described these arrivals as an “invasion” and is seeking to deport thousands of migrants to Rwanda.
Saudi Arabia wins first grand prix in mobile category at Dubai Lynx

- Kingdom also collects gold trophy in radio and audio section
DUBAI: Dubai Lynx, the Middle East’s festival for creative excellence in branded communications, has awarded this year’s winners at a ceremony in Dubai.
Ian Fairservice, the vice chairman of Dubai Lynx, said: “After a successful return to a physical event yesterday, I’d like to congratulate our 2023 Dubai Lynx award winners for setting the creative benchmark in MENA for a 16th year.”
This year marked Saudi Arabia’s first grand prix in the mobile category, which was awarded to delivery app HungerStation and its agency Wunderman Thompson for their campaign “The Subconscious Order.”
A new feature on the HungerStation app has been introduced to recognize when a user has been scrolling for some time. The “subconscious ordering” tool is then launched.
The app then displays a variety of cuisines, and the front camera tracks the eye’s interest. Using artificial intelligence and proprietary food topic modeling, the app then suggests a list of relevant restaurants.
The campaign, which was also deployed on HungerStation’s social media channels, resulted in 2.5 million impressions and 78,000 new customers.
Saudi Arabia also won its first gold trophy in the radio and audio category, thanks to the campaign “Sound of the Flag,” created by SRMG Labs and the King Salman Center for Disability Research.
National Day is the biggest celebration in the Kingdom, yet approximately 720,000 people with impaired hearing are unable to listen to the national anthem.
So, the two companies teamed up to design a wearable “hearing flag” that enables people to feel the song.
The flag features sensors in the fabric to create an immersive experience that brings music to life in a way that the body can feel physically.
Simon Cook, CEO at Cannes Lions, said: “We can see lots of exciting shifts taking place in the Middle East and North Africa, and this year’s winners really showcase the level of excellence coming from the region and the new trends emerging from a post-pandemic body of work.”
Leo Burnett was named network of the year and its Dubai office was named MENA agency of the year, while Starcom received the award for media network of the year.
The full list of winners can be viewed here.