Facebook employees call for change in relation to Palestinian content

A Palestinian woman carries a child near houses destroyed during Israeli-Palestinian fighting, in the northern Gaza Strip June 1, 2021. (Reuters)
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Updated 02 June 2021
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Facebook employees call for change in relation to Palestinian content

  • During the violence in Gaza, an overwhelming number of Palestinian-related posts were censored by social media platforms
  • Activists who took to social media to spread awareness found that their posts being taken down

LONDON: Around 200 Facebook employees signed an open letter last week urging the platform to address mounting criticism that it was censoring Palestinian content and suppressing pro-Palestinian voices.
The letter demanded that Facebook take measures to guarantee the equal treatment of pro-Palestinian content and ensure that such posts are not unfairly taken down or pushed lower in the feed. 
It said: “As highlighted by employees, the press and members of Congress, and as reflected in our declining app store rating, our users and community at large feel that we are falling short on our promise to protect open expression around the situation in Palestine.
We believe Facebook can and should do more to understand our users and work on rebuilding their trust.”
During the violence in Gaza and elsewhere in Palestine, an overwhelming number of Palestinian-related posts were censored by social media platforms, including Facebook, Twitter and Instagram. 
Activists took to social media to spread awareness on what was happening in Palestine and found that their posts being taken down and their accounts deactivated. 
Last Sunday, Facebook was the target of a coordinated social media campaign launched by pro-Palestine activists in an attempt to push down the Facebook app’s ranking on Apple’s App Store and Android’s Google Play.
Launched in response to Facebook’s censorship of content supporting and promoting Palestine-related news, the campaign was successful in bringing down the platform’s rating to 1.9 stars on the App Store. 
Meanwhile, after facing mounting accusations of censoring Palestinian content, Instagram announced on Monday that it would be making changes to the way it displays content. 


WEF report spotlights real-world AI adoption across industries

Updated 19 January 2026
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WEF report spotlights real-world AI adoption across industries

DUBAI: A new report by the World Economic Forum, released Monday, highlights companies across more than 30 countries and 20 industries that are using artificial intelligence to deliver real-world impact.

Developed in partnership with Accenture, “Proof over Promise: Insights on Real-World AI Adoption from 2025 MINDS Organizations” draws on insights from two cohorts of MINDS (Meaningful, Intelligent, Novel, Deployable Solutions), a WEF initiative focused on AI solutions that have moved beyond pilot phases to deliver measurable performance gains.

As part of its AI Global Alliance, the WEF launched the MINDS program in 2025, announcing its first cohort that year and a second cohort this week. Cohorts are selected through an evaluation process led by the WEF’s Impact Council — an independent group of experts — with applications open to public- and private-sector organizations across industries.

The report found a widening gap between organizations that have successfully scaled AI and those still struggling, while underscoring how this divide can be bridged through real-world case studies.

Based on these case studies and interviews with selected MINDS organizations, the report identified five key insights distinguishing successful AI adopters from others.

It found that leading organizations are moving away from isolated, tactical uses of AI and instead embedding it as a strategic, enterprise-wide capability.

The second insight centers on people, with AI increasingly designed to complement human expertise through closer collaboration, rather than replace it.

The other insights focus on the systems needed to scale AI effectively, including strengthening data foundations and strategic data sources, as well as moving away from fragmented technologies toward unified AI platforms.

Lastly, the report underscores the need for responsible AI, with organizations strengthening governance, safeguards and human oversight as automated decision-making becomes more widespread.

Stephan Mergenthaler, managing director and chief technology officer at the WEF, said: “AI offers extraordinary potential, yet many organizations remain unsure about how to realize it.

“The selected use cases show what is possible when ambition is translated into operational transformation and our new report provides a practical guide to help others follow the path these leaders have set.”

Among the examples cited in the report is a pilot led by the Saudi Ministry of Health in partnership with AmplifAI, which used AI-enabled thermal imaging to support early detection of diabetic foot conditions.

The initiative reduced clinician time by up to 90 percent, cut treatment costs by as much as 80 percent, and delivered a 10 time increase in screening capacity. Following clinical trials, the solution has been approved by regulatory authorities in Saudi Arabia, the UAE and Bahrain.

The report also points to work by Fujitsu, which deployed AI across its supply chain to improve inventory management. The rollout helped cut inventory-related costs by $15 million, reduce excess stock by $20 million and halve operational headcount.

In India, Tech Mahindra scaled multilingual large language models capable of handling 3.8 million monthly queries with 92 percent accuracy, enabling more inclusive access to digital services across markets in the Global South.

“Trusted, advanced AI can transform businesses, but it requires organizing data and processes to achieve the best of technology and — this is key — it also requires human ingenuity to maximize returns on AI investments,” said Manish Sharma, chief strategy and services officer at Accenture.