Ride-hailing Bykea turns to rural Pakistan after raising $13 million from Middle East, UK

This undated file photo shows Bykea riders on the streets in Pakistan. (Photo courtesy: TechCrunch)
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Updated 03 October 2020
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Ride-hailing Bykea turns to rural Pakistan after raising $13 million from Middle East, UK

  • The Pakistani startup has so far raised a total of $22 million with the help of international investors
  • The organization claims it has completely recovered after virus-related lockdowns brought its operations to a halt

KARACHI: A Pakistan-based, on-demand transport and logistics platform, Bykea, plans to expand its footprint in the country’s rural areas after raising $13 million from foreign investors. 

The four-year-old ride hailing company made the announcement on Wednesday. Its total funding now stands at $22 million, with major contribution coming from the Middle East Venture Partners and Sarmayacar. 

The organization secured the capital by participating in Series B Funding — or the second round of financing for businesses through investment — that was led by Prosus Ventures (formerly Naspers Ventures), a global consumer internet group and technology investor that helps build technology companies. 

The funding that will flow into Pakistan from the Middle East and the United Kingdom this month will be used by Bykea to expand its services beyond the country’s three main city centers. 

“Today we are operating in three cities of the country: Karachi, Lahore and Islamabad. We want to expand our footprint … Our daily transactions in these cities are between 50,000 and 60,000 and we want these transactions to increase by three to four times,” Rafiq Malik, Bykea’s Chief Operating Officer, told Arab News on Friday. 

“We want to enhance our main services of motorcycle-taxi (that generates 80 percent of revenue) and delivery. We want to expand cash and food delivery services and further develop our product range,” he said, adding: “The second type of expansion is to go to other cities and rural areas as, at present, we are only operating in urban Pakistan.” 

The fresh investment inflows have been secured at a time when the ride hailing service has recovered from the impact of coronavirus lockdowns imposed in March this year. 

“During the lockdowns our business was totally shuttered, but when we were allowed to resume our business it did not take us much time to recover. This is the specialty of technology since everyone’s phone has our app and they immediately started using it [after lockdowns were lifted]. Today, I would say that our business has 100 percent recovered to the pre-COVID numbers,” Malik informed. 

The startup, which facilitates customers to pay phone bills and get cash delivered, is confident that the Urdu language interface of its app will play a key role in small towns and cities during the next phase of expansion. 

“Bykea is one of the few internet businesses offering an interface in Urdu and we derive our competitive advantage from being highly localized,” Muneeb Maayr, the organization’s chief executive officer, said in a statement issued on Wednesday. “This approach has helped us become the preferred partner for part-time motorbike gig workers. Our brand is now widely used as a verb for bike taxi and 30-minute deliveries, and the fresh capital will allow us to expand our network to solidify our leading position.” 

Pakistani tech startups have made significant gains due to the growing internet penetration in the country. According to the Pakistan Telecommunications Authority, the country’s tele-density is 79.65 percent or 169 million cellular subscribers, 85 million 3G/4G users, and 87 million or 41 percent broadband users. 

“Pakistan is primed to experience extremely strong growth in internet services over the next decade, with a rapidly increasing middle class. This growth provides immense opportunity for companies like Bykea that are satisfying big societal needs like transportation, logistics and payments through technology-enabled platforms. Bykea has already seen impressive traction in the country and, with our investment, will be able to execute further on their vision to become Pakistan’s super app,” said Fahd Beg, chief investment officer of Prosus. 

The Pakistani startup is confident that the funds for expansion from abroad will change the tech ecosystem of the country and will attract more investors to finance technology-based businesses. 

“They are betting on us that a Pakistani company can compete at a much larger level. This is a very interesting juncture for Pakistan since the country’s tech system will emerge on the radar of international investors on the basis of this investment,” said Malik. 


Mashreq launches cross-border accounts for UAE-based Pakistanis with instant transfers home

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Mashreq launches cross-border accounts for UAE-based Pakistanis with instant transfers home

  • UAE-based Pakistanis can open Mashreq Pakistan accounts without branch visits
  • The bank offers instant, fee-free remittances to its client through Quick Remit service

KARACHI: United Arab Emirates-based lender Mashreq announced the launch of a digital cross-border banking service on Thursday, allowing Pakistani nationals in the Gulf state to remotely open accounts in their home country and transfer money instantly without fees.

Remittances from the UAE, home to one of the largest Pakistani expatriate communities, rose 13.7 percent year-on-year to $4.78 billion in July-January FY26, compared with $4.21 billion a year earlier, according to State Bank of Pakistan data, highlighting the importance of the corridor to Pakistan’s economy.

Under the new arrangement, UAE-based Pakistani customers can open and operate a Mashreq Pakistan account entirely through its mobile app, eliminating the need for physical documentation or branch visits. Customers can view and manage both accounts through a unified dashboard.

“We are delighted to introduce this pioneering digital service, which marks a significant milestone for Mashreq and our customers,” Fernando Morillo, Group Head of Retail Banking at Mashreq, said in a statement.

“As the first bank in the UAE to enable non-resident Pakistanis to open accounts in their home country digitally ... we are demonstrating our commitment to reimagining banking through innovation,” he added. “Our zero-fee Quick Remit service further enhances the experience, empowering customers with greater convenience, speed, and value.”

Once activated, customers can send funds instantly to Pakistan using Quick Remit, a remittance feature available to Mashreq account holders.

Pakistani customers who open an account with Mashreq Pakistan will receive a current account with no minimum balance requirement and a domestic PayPak debit card, the statement said.

Muhammad Hamayun Sajjad, CEO of Mashreq Pakistan, said the initiative was aimed at strengthening digital financial connectivity for overseas Pakistanis.

“This milestone reflects our continued focus on building a robust digital financial ecosystem through technology-led solutions,” he said. “By enabling seamless and secure cross-border account opening, we are breaking down traditional banking barriers and delivering meaningful impact to our customers.”

Headquartered in Dubai, Mashreq operates across the Middle East and has expanded its digital banking offerings in recent years as competition intensifies in the region’s remittance and cross-border payments market.