Dhaka’s Uber drivers warn of more protests if demands not met

A Bangladeshi man tries to book a ride with the Uber application of his smart phone, in Dhaka. (AFP)
Updated 15 October 2019
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Dhaka’s Uber drivers warn of more protests if demands not met

  • Push for increase in base fare, reducing commission from 25% to 12%

 

DHAKA: Uber drivers in Bangladesh said on Tuesday that they would launch more protests if the authorities failed to meet the demands highlighted in a nine-point program.

It follows a day-long protest staged by the drivers’ union of the popular ride-sharing service and the Bangladesh drivers’ association on Monday.

The nine demands from Uber drivers include an increase in the basic fare, fixing the fare per kilometer and reducing Uber’s commission from 25 percent to 12 percent.

Uber drivers are also pressing for trips to be assigned under the “Destination” option in the app, ensuring the security of drivers; compensating drivers if passengers damage the vehicles; taking action against drivers only after a thorough investigation of complaints; and making it compulsory for passengers to provide their image in their Uber accounts.

“We had two meetings with the Uber authorities in Dhaka last August and September to realize our demands but there was no result. So finding no other alternative, we observed the 24-hour strike on Uber service,” Belal Ahmed, secretary of the Dhaka ride-sharing drivers’ union, told Arab News.

“We are now observing the initiatives taken by the Uber Bangladesh management in regard to our demands. If they don’t listen to us we will announce fresh tougher programs within the next couple of days,” Ahmed said.

San Francisco-based ride-sharing company Uber launched its operations in Dhaka in November 2016, making it the first ride-sharing company to provide its services there.

Other local operators — Pathao, Shohoz, O Bhai, O Car, Car Bangla, Pick me — followed soon after by offering services in the cities of Dhaka, Chottogram and Sylhet.

“We want a perfect ‘way bill’ for our trips which we don’t get in some cases due to technical problems in the Uber app. In these cases, we had enjoyed an adjustment from Uber which has been stopped for the past five months causing a huge loss for the drivers,” Shamim Hossain, president of the Bangladesh ride-sharing drivers’ association, told Arab News.

Justifying the drivers’ demand to reduce the commission given to Uber, Hossain said that all other local ride-sharing operators charged only 15-20 percent commission.

“Uber is not investing in the cars. As an app service provider, they are just bridging the passengers and drivers and charging 25 percent of our income, which is very high,” Hossain said.

Commuters in Dhaka expressed their dissatisfaction over the drivers’ protest.

“The drivers can’t take the passengers as hostage to realize their demand in any situation. It’s a service- oriented issue and drivers should act in a more rational way,” Monowara Begum, 36, an employee of a corporate house in Dhaka, told Arab News.

“We have become dependent on Uber services as they are the most reliable and available. So, both the parties should find a sustainable solution to mitigate the crisis. This sort of strike cases huge disruption in our daily lives,” Momin Ullah, 49, a businessman of Dhaka, told Arab News.

The Uber Bangladesh authority did not comment when contacted by Arab News. A statement released by Uber Bangladesh on Monday read: “We regret the disruption caused to the rider and driver-partner community, due to a small group of individuals. We strive to provide reliable and safe transport options to get around the city and hope to minimize any distress caused.”

“We are committed to providing reliable, convenient and safe transport options to our riders, while providing access to flexible income opportunities for our driver partners. We always prioritize the wellbeing of our driver-partners and have processes in place to address concerns and issues through our Partner Sheba Kendras and in-App feedback,” it said.

Uber operates in more than 550 cities around the world.


Russia and Ukraine trade attacks as US and European officials prepare for peace talks

Updated 5 sec ago
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Russia and Ukraine trade attacks as US and European officials prepare for peace talks

Moscow pounded Ukrainian power infrastructure with drone and missile strikes on Saturday and Kyiv launched a deadly strike of its own on southwestern Russia, a day before talks involving senior European and US officials aimed at ending the war were set to resume.
Ukrainian President Volodymyr Zelensky said Ukrainian, US and European officials will hold a series of meetings in Berlin in the coming days, adding that he will personally meet with US President Donald Trump’s envoys.
“Most importantly, I will be meeting with envoys of President Trump, and there will also be meetings with our European partners, with many leaders, concerning the foundation of peace — a political agreement to end the war,” Zelensky said in an address to the nation late Saturday.
Trump’s special envoy Steve Witkoff and his son-in-law Jared Kushner are traveling to Berlin for the talks, according to a White House official, who spoke on condition of anonymity.
American officials have tried for months to navigate the demands of each side as Trump presses for a swift end to Russia’s war and grows increasingly exasperated by delays. The search for possible compromises has run into major obstacles, including which combatant will get control of Ukraine’s eastern Donbas region, which is mostly occupied by Russian forces.
“The chance is considerable at this moment, and it matters for our every city, for our every Ukrainian community,” Zelensky said. “We are working to ensure that peace for Ukraine is dignified, and to secure a guarantee — a guarantee, above all — that Russia will not return to Ukraine for a third invasion.”
As diplomats push for peace, the war grinds on.
Russia attacked five Ukrainian regions overnight, targeting the country’s energy and port infrastructure. Zelensky said the attacks involved more than 450 drones and 30 missiles. And with temperatures hovering around freezing, Ukraine’s interior minister, Ihor Klymenko, said more than a million people were without electricity.
An attack on Odesa caused grain silos to catch fire at the coastal city’s port, Ukrainian deputy prime minister and reconstruction minister Oleksiy Kuleba said. Two people were wounded in attacks on the wider Odesa region, according to regional head Oleh Kiper.
Kyiv and its allies say Russia is trying to cripple the Ukrainian power grid and deny civilians access to heat, light and running water for a fourth consecutive winter, in what Ukrainian officials call “weaponizing” the cold.
The drone attack in Russia’s Saratov region damaged a residential building and killed two people, said the regional governor, Roman Busargin, who didn’t offer further details. Busragin said the attack also shattered windows at a kindergarten and clinic. Russia’s Defense Ministry said it shot down 41 Ukrainian drones over Russian territory overnight.
On the front lines, Ukrainian forces said Saturday that the northern part of Pokrovsk was under Ukrainian control, despite Russia’s claims this month that it had taken full control of the critical city. The Associated Press was not able to independently verify the claims.
The latest attacks came after Kremlin foreign affairs adviser Yuri Ushakov reaffirmed Friday that Moscow will give its blessing to a ceasefire only after Ukraine’s forces have withdrawn from parts of the Donetsk region that they still control.
Ukraine has consistently refused to cede the remaining part of the region to Russia.
Ushakov told the business daily Kommersant that Russian police and national guard troops would stay in parts of eastern Ukraine’s Donbas even if they become a demilitarized zone under a prospective peace plan — a demand likely to be rejected by Ukraine as US-led negotiations drag on.
Ushakov warned that a search for compromise could take a long time, noting that the US proposals that took into account Russian demands had been “worsened” by alterations proposed by Ukraine and its European allies.
“We don’t know what changes they are making, but clearly they aren’t for the better,” Ushakov said, adding: “We will strongly insist on our considerations.”
In other developments, about 480 people were evacuated Saturday from a train traveling between the Polish city of Przemysl and Kyiv after police received a call concerning a threat on the train, Karolina Kowalik, a spokesperson for the Przemysl police, told The Associated Press. Nobody was hurt and she didn’t elaborate on the threat.
Polish authorities are on high alert since multiple attempts to disrupt trains on the line linking Warsaw to the Ukrainian border, including the use of explosives in November, with Polish authorities saying they have evidence Russia was behind it.