Ministers launch new and enhanced Hajj and Umrah services

Bentin highlighted the smart Hajj platform, which offers a range of advanced and enhanced services to help pilgrims. (SPA)
Updated 07 August 2019
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Ministers launch new and enhanced Hajj and Umrah services

  • Hajj Bank cards, meanwhile, will be issued by a local bank, allowing pilgrims to deposit money when they arrive in Saudi Arabia

MAKKAH: Saudi authorities on Tuesday launched a number of initiatives and enhanced services designed to improve and enrich the experiences of Hajj pilgrims.

Eight projects were unveiled by Minister of Hajj and Umrah Dr. Mohammed Salih Bentin and his deputy, Dr. Abdul Fattah Mashat. They include: a smart Hajj platform; a service-supervision initiative to improve housing by adding additional living space and organizing bus trips; a pilgrims grouping program that uses an electronic system to manage and monitor crowds; a project to increase capacity as part of which a site in Mina has been cleared to house fully equipped tents; and an initiative to improve food services and expand the provision of ready meals at holy sites.

In addition, a “Be an Assistant” initiative encourages people to volunteer to help pilgrims, while an electronic system has been developed to measure the readiness of holy sites to welcome and serve visitors. Finally, a “pilgrimage without a bag” program will make life easier for pilgrims by transporting their luggage from their accommodation to the Hajj terminal at King Abdul Aziz International Airport.

Bentin said that under the leadership of King Salman and Crown Prince Mohammed bin Salman, Saudi Arabia is undergoing great advances in many fields as part of the Vision 2030 national transformation plan, and that the ministry of Hajj and Umrah is contributing through the launch of its new projects and initiatives.

He highlighted the smart Hajj platform, which offers a range of advanced and enhanced services to help pilgrims, including an online electronic visa-application process that removes the need to visit an embassy. The platform also includes a “Smart Hajj” card that holds a pilgrim’s personal, medical and housing information, and can be quickly and easily read using electronic scanners. The card also uses near-field communication to provide assistance to pilgrims who are lost and control entry and exit to Hajj tents.

Hajj Bank cards, meanwhile, will be issued by a local bank, allowing pilgrims to deposit money when they arrive in the Kingdom. It will be accepted by all local traders, and help prevent money being lost or stolen.

In a first at the holy sites, Internet of Things technology has been implemented. It consists of six transmitting stations and 350 sensors places throughout Mina and at the Jamrat bridge. This network will gather and analyze data about overcrowding and the movement of pilgrims. Crowds and movement will also be monitored by a network of high-definition cameras. They data that is collected by these systems will be analyzed at a dedicated monitoring center.


Threat to Kingdom’s security is ‘red line’ that will be ‘addressed and neutralized,’ Saudi envoy says

Updated 14 January 2026
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Threat to Kingdom’s security is ‘red line’ that will be ‘addressed and neutralized,’ Saudi envoy says

  • Abdulaziz Alwasil tells UN Security Council the situation in southern Yemen is ‘a just cause with social and historic dimensions’ that can only be resolved through dialogue
  • Recent military activity in the south was unilateral, resulting in an escalation that harms the interests of Yemeni people and undermines efforts to address issues in the south, he said

NEW YORK CITY: Any attempt to threaten Saudi Arabia’s national security is a “red line” and will be met with decisive action, the Kingdom’s ambassador to the UN told the Security Council on Wednesday.

Speaking during a meeting of the council to discuss Yemen, Abdulaziz Alwasil said the situation in the south of the country is “a just cause with social and historic dimensions” that can only be resolved through dialogue.

“We stress that any attempt to threaten our national security is a red line, and we will not hesitate to take the necessary actions and steps to address it and neutralize it,” he added.

Alwasil reaffirmed Saudi Arabia’s support for Yemeni President Rashad Al-Alimi, the Presidential Leadership Council, and the Yemeni government in their efforts to achieve security, stability, development and peace while preserving national unity.

He said military activity by Southern Transitional Council forces in Hadramout and Al-Mahra on Dec. 2, 2025, was unilateral, did not have the approval of the Presidential Leadership Council, and was not carried out in coordination with the Coalition to Restore Legitimacy in Yemen.

It had resulted in an unjustified escalation that harmed the interests of the Yemeni people, undermined efforts to address the issues in the south, and ran counter to the coalition’s objectives, Alwasil added.

The Kingdom, working with its coalition partners, the Presidential Leadership Council and the Yemeni government, had moved to contain the situation by dispatching a military force to coordinate arrangements with the Southern Transitional Council in Aden, he said.

The aim was to ensure the return of the southern council’s forces to their previous positions outside of Hadramout and Al-Mahra, and the handover of camps to legitimate government forces and local authorities in line with agreed procedures, Alwasil added.

He expressed regret over the military operations that took place in Hadramout and Al-Mahra, close to Saudi Arabia’s southern border, which he said posed a direct threat to the Kingdom’s national security, as well as the security of Yemen and regional stability. Such steps were extremely dangerous, he added, and contradicted the principles on which the Coalition to Restore Legitimacy in Yemen had been founded.

Alwasil welcomed a prisoner and detainee exchange agreement signed in Muscat on Dec. 23, which he described as an important humanitarian measure to alleviate suffering and build confidence.

He praised Oman for hosting and sponsoring the consultations and supporting negotiations, and commended the efforts of UN’s special envoy for Yemen, Hans Grundberg, the International Committee of the Red Cross and all others that has played a part.

Regarding the political efforts to resolve the crisis, Alwasil said Saudi Arabia welcomed President Al-Alimi’s call for an inclusive conference in Riyadh to bring together all stakeholders to discuss just solutions to the situation in southern Yemen.

Preparations for the conference have begun, he added, in cooperation with the Yemeni government and southern representatives, reflecting the close ties between the two countries and their shared interests in stabilizing Yemen.

He urged all southern stakeholders to participate actively and constructively in the talks, to help find comprehensive and just solutions that meet the legitimate aspirations of the people of southern Yemen.

Alwasil called on all Yemeni forces and stakeholders to cooperate and intensify their efforts to reach a lasting political settlement that would ensure security and stability.

He described the southern issue as “a just cause with social and historic dimensions,” adding that “the only way to address it is through dialogue that leads to a comprehensive political solution” based on nationally and internationally agreed terms of reference.