Hajj Ministry suspends 1,800 foreign Umrah travel agency contracts

The ministry emphasized that protecting the rights of Umrah performers and ensuring service continuity are priorities in all regulatory measures. (SPA/File)
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Updated 01 February 2026
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Hajj Ministry suspends 1,800 foreign Umrah travel agency contracts

  • Operators given 10 days to meet standards after performance review highlights service shortcomings, non-compliance
  • Umrah performers holding valid visas or existing reservations will not be affected

JEDDAH: Saudi Arabia’s Ministry of Hajj and Umrah announced the suspension of contracts with 1,800 foreign travel agencies operating in the Umrah sector, out of approximately 5,800, giving them 10 days to rectify their status.

The decision follows the results of a periodic evaluation that revealed performance shortcomings and poor service quality among these agencies, the Saudi Press Agency reported on Sunday.

The ministry stated that the suspension applies only to the issuance of new visas and is part of a regulatory approach to help agencies address classification issues and improve compliance with approved standards.

Contracts will be reactivated once the requirements are met within the grace period, according to the ministry.

The ministry confirmed that Umrah performers holding valid visas or existing reservations will not be affected, as services to them will continue unchanged.

It added that applying the approved classification and performance indicators is a fundamental regulatory measure to raise compliance among service providers and ensure services meet approved standards.

The ministry emphasized that protecting the rights of Umrah performers and ensuring service continuity are priorities in all regulatory measures.

Ghassan Alnwaimi, the ministry’s spokesperson, said regulatory action will be taken against any agency that fails to correct deficiencies by the deadline.

He added that the ministry will continue using monitoring and evaluation tools to strengthen the reliability of the Umrah sector and safeguard pilgrims’ rights.


Ramadan the Hijazi way, a festive season of memories and togetherness

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Ramadan the Hijazi way, a festive season of memories and togetherness

  • Local customs, cherished recipes and family reunions define the holy month along the Red Sea coast
  • Abir Abusulayman: People like to prepare before its arrival. It’s part of the joy

JEDDAH: Across Saudi Arabia, the arrival of Ramadan is not simply marked on a calendar; it is felt in homes, streets, markets and hearts. 

Preparations begin well before the crescent moon is sighted, transforming daily life into a tapestry of devotion, generosity and celebration.

In the Hijaz region, many revive culturally rooted traditions that celebrate the moment wholeheartedly.

Abir Abusulayman, an expert in Hijazi traditions, a tour guide in Al-Balad, and the CEO of Aloula charitable organization, shared insights into these customs.

“People like to prepare before its arrival. It’s part of the joy,” she told Arab News.

The first signs of Ramadan appear in grocery baskets. Families stock up on essential ingredients and traditional beverages that define the month’s evenings.

“Families start to buy groceries, especially for Ramadan dishes,” she said. “Qamareddine and subia are very popular. They are local beverages linked to Ramadan, served cold during iftar or sahoor.”

Alongside these refreshing drinks, certain dishes hold almost ceremonial status. “Al-Hab soup is the queen of the Ramadan table,” she added. Made from hearty grains, it is often purchased in large quantities and stored for the entire month.

She added that preparing sambusa with different fillings and storing it in large quantities is a cherished tradition. Most households begin preparing it at least two weeks before the holy month, as these savory parcels are equally indispensable.

“These are not just foods,” she said. “These are rituals.”

Soups vary from lentil to vegetable to shish barak, offering nourishment after long fasting hours. Healthy, warm and comforting, they are staples of the iftar spread.

“Saudi Arabia has the best dates in the world, hundreds of types,” she said. “But in Ramadan, they are presented in very attractive ways.”

Rather than serving them plain, Hijazi families like to get creative by stuffing dates with walnuts, hazelnuts or almonds, sprinkling them with sesame or black seeds, and sometimes serving them with tahini on the side, along with Saudi coffee.

“We start to break our fast with dates, like the Prophet Muhammad, peace be upon him,” she explains. “And we drink water and buttermilk.”

Zamzam water in Hijaz is often prepared in advance and infused with aromatic mastika, giving it a distinctive flavor associated with the holy month.

Decoration is another essential expression of Ramadan’s joy. “It is a must,” she says. “It’s part of the happiness for citizens and expats alike.”

Whether installed by municipalities, illuminating streets and lamps, or lovingly arranged by families at home entrances and interiors, Ramadan lights glow across neighborhoods. The festive spirit extends to personal preparation as well.

“Ladies like to wear their thobes during Ramadan,” she said. Families dress in their finest, particularly when gathering for prayers or hosting guests.

Spiritual readiness is equally important. Prayer mats and women’s prayer garments are washed and perfumed, ensuring that worship spaces are fresh and inviting.

“In the worshipping space, everything should have a nice smell,” she said, adding it is “a sensory reflection of inner purification.”

“Usually, the first day for Hijazi families is marked by gatherings at the grandmother’s or grandfather’s house,” she explained. “It’s an opportunity to greet each other and wish one another a blissful Ramadan.”

Children and grandchildren fill the home, turning the first iftar into a celebration of kinship. “The first day is a feast by itself,” she said.

This year, as in the last, Ramadan falls in February and March, bringing gentle weather to the Hijaz region. In Jeddah and along the Red Sea coast, families take advantage of the pleasant climate.

“Jeddawis enjoy iftar and sahoor outside, sometimes as a picnic near the Red Sea,” she said. Invitations flow throughout the month, strengthening social bonds.

When speaking of Ramadan in Jeddah, one name inevitably arises: Al-Balad, the city’s historic heart.

“When we say Jeddah, we say Al-Balad,” Abusulayman said.

Visiting Al-Balad during Ramadan has become a cherished ritual. Last year, visitor numbers exceeded three million, excluding international tourists. Families return once, sometimes several times throughout the month.

“Grandfathers like to show their grandchildren where their houses used to be, where they played and gathered with siblings,” she says. “It’s not only nostalgia. It’s about sharing reality and memories.”

Throughout the Kingdom, Ramadan weaves together worship, cuisine, fashion, decoration, memory and family. It is a month where sensory details, such as the scent of incense, the sweetness of stuffed dates and the glow of streetlights, reflect spiritual devotion.

“These are not only customs,” she added. “They are part of who we are.”