Alibaba, UPS partner to speed up global shipping for small Pakistani businesses

A man walks past the Alibaba logo displayed at its booth during the China International Supply Chain Expo in Beijing, China on July 16, 2025. (REUTERS/File)
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Updated 27 November 2025
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Alibaba, UPS partner to speed up global shipping for small Pakistani businesses

  • Collaboration offers 2–4 day delivery to key markets, transparent pricing for exporters
  • Alibaba.com has reported sharp growth in Pakistani suppliers, online transactions

ISLAMABAD: Alibaba.com and UPS Pakistan on Thursday announced a new logistics partnership aimed at cutting delivery times, lowering shipping costs and improving shipment visibility for Pakistani exporters, as global demand grows for sports goods, apparel and other locally manufactured products.

The collaboration integrates UPS’s global delivery network with Alibaba.com’s logistics systems to provide exporters with faster door-to-door delivery, as quick as 2–4 days to the United States and 2–3 days to Europe, alongside exclusive, more transparent pricing slabs and real-time tracking through Alibaba.com’s TrackSmart system.

The initiative comes amid rising digital exports from Pakistan. Alibaba.com says the number of new Pakistani suppliers on its platform grew nearly 50 percent year-on-year between April and September, while monthly online order volumes increased by almost 150 percent over the past six months. More than 90 percent of Pakistani suppliers now use the platform’s Trade Assurance service to secure transactions.

“Our mission at Alibaba.com is to empower Pakistani SMEs to expand globally by reducing the friction in global trade,” said Summer Gao, Head of Global Supply Chain Services at Alibaba.com. “Collaborating with UPS Pakistan ensures exporters have access to world-class shipping solutions, helping them meet international demand with speed, reliability, and transparency.”

Pakistani exporters frequently cite high shipping costs, slow delivery times and limited tracking as key barriers to scaling into new markets. Industry groups say these challenges have previously constrained the full export potential of Pakistan’s SME sector, which forms the backbone of industries in Sialkot, Faisalabad and Karachi.

Early adopters say the new service is already improving delivery reliability. Producing Peak, a leading apparel and sports goods exporter on Alibaba.com, reported faster growth after adopting Trade Assurance and integrated logistics.

“As an exporter, fast and reliable logistics are vitally critical to our success in global markets,” said Imran Iqbal Bajwa, CEO of Producing Peak. “The enhanced Alibaba.com logistics service will significantly reduce delays and unpredictable costs, allowing us to deliver faster, build stronger trust with our international buyers, and expand our reach to more countries.”

Berry Ma, Head of Pakistan Business at Alibaba.com, said improved shipping solutions would enable more Pakistani SMEs to compete globally: 

“By removing shipping obstacles and offering advanced logistics services, Alibaba.com is helping more SMEs in Pakistan reach customers around the world. This collaboration will make it easier for them to succeed in global markets and turn Pakistan’s strong manufacturing and entrepreneurial energy into new export opportunities.”

Industry stakeholders say the partnership is likely to benefit SMEs in leather goods, sports equipment, textiles and light manufacturing, sectors that rely heavily on fast, reliable shipments to maintain competitiveness in international markets.


Pakistan mulls 'Super App' for public services, document verification in major technology push

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Pakistan mulls 'Super App' for public services, document verification in major technology push

  • Pakistan has been urging technology adoption in public, private sectors as it seeks to become a key tech player globally
  • The country this month launched the Indus AI Week to harness technology for productivity, skills development and innovation

KARACHI: Pakistan is planning to launch a “Super App” to deliver public services and enable digital document verification, the country's information technology (IT) minister said on Sunday, amid a major push for technology adoption in public and private sectors.

Pakistan, a country of 240 million people, seeks to become a key participant in the global tech economy, amid growing interest from governments in the Global South to harness advanced technologies for productivity, skills development and innovation.

The country's information and communications technology (ICT) exports hit a record $437 million in Dec. last year, according to IT Minister Shaza Fatima Khawaja. This constituted a 23% increase month on month and a 26% increase year on year.

Pakistan's technology sector is also advancing in artificial intelligence (AI) and cloud computing, marked by the launch of Pakistan’s first sovereign AI cloud in November, designed to keep sensitive data domestic and support growth in the broader digital ecosystem.

“In developed countries, citizens can access all government services from a mobile phone,” Fatima said, announcing plans for the Super App at an event in Karachi where more than 7,000 students had gathered for an AI training entrance test as part of the ‘Indus AI Week.’

“We will strive to provide similar facilities in the coming years.”

Khawaja said the app will reduce the need for in-person visits to government offices such as the National Database and Registration Authority (NADRA) and the Higher Education Commission (HEC).

The Indus AI Week initiative, which ran from Feb. 9 till Feb. 15. was aimed at positioning Pakistan as a key future participant in the global AI revolution, according to the IT minister.

At the opening of the weeklong initiative, Prime Minister Shehbaz Sharif announced that Pakistan would invest $1 billion in AI by 2030 to modernize the South Asian nation’s digital economy.

“These initiatives aim to strengthen national AI infrastructure and make the best use of our human resource,” Khawaja said, urging young Pakistanis to become creators, inventors and innovators rather than just being the consumers of technology.