Makkah Route Initiative: Enhancing the experience for once-in-a-lifetime journey

Kingdom’s Makkah Route initiative involves dedicated services at 12 airports in 8 countries including the Maldives and Cote d’Ivoire. (Supplied/X/Makkah Route Initiative)
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Updated 28 May 2025
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Makkah Route Initiative: Enhancing the experience for once-in-a-lifetime journey

  • The initiative involves dedicated services at 12 airports in 8 countries: Indonesia, Malaysia, Pakistan, Bangladesh, Turkiye, Morocco, the Maldives and Cote d’Ivoire
  • Now in its seventh year, more than 1m pilgrims benefitted from the initiative, says ministry

RIYADH: The Makkah Route Initiative by Saudi Arabia’s Ministry of Interior aims to make the once-in-a-lifetime journey easy for foreign pilgrims by enhancing their Hajj experience.

Now in its seventh year, the initiative is carried out by the ministry as part of the Vision 2030 Pilgrim Experience Program.

The ministry recently announced that more than 1 million pilgrims have benefited from the initiative since its launch, reaffirming the Kingdom’s commitment to serving Hajj pilgrims.




Makkah Route Initiative: A farewell wave, and a smile preceded by satisfaction as a pilgrim completing the procedures with ease at Karachi Airport. (Supplied/X/Makkah Route Initiative)

Established in 2018 and activated in 2019, the initiative enables pilgrims to complete their entry procedures to Saudi Arabia at their home countries’ airports.

Upon arrival in the Kingdom, pilgrims and their luggage are directly transported to their accommodation in the two holy cities of Makkah and Madinah, avoiding long lines and wait times at the airport.

Pilgrims arriving under the initiative spend only a few minutes at the Saudi immigration counters.

HIGHLIGHTS

• Makkah Route Initiative enables pilgrims to complete their entry procedures to Saudi Arabia at their home countries’ airports.

• Pilgrims arriving under the initiative spend only a few minutes at the Saudi immigration counters.

It includes dedicated lounges at 12 airports in eight countries — Indonesia, Malaysia, Pakistan, Bangladesh, Turkiye, Morocco, the Maldives and Cote d’Ivoire.

Malaysian pilgrim Hasna Hamza, who arrived for her pilgrimage last week, expressed her heartfelt thanks to the Saudi government for facilitating the journey.




Makkah Route Initiative: A farewell wave, and a smile preceded by satisfaction as a pilgrim completing the procedures with ease at Karachi Airport. (Supplied/X/Makkah Route Initiative)

Aged 74, she described the process as “smooth, respectful and deeply spiritual.”

She completed her travel procedures in Kuala Lumpur — including biometric collection, health screening, passport validation and luggage processing.

Upon arrival in Madinah, she and fellow pilgrims were swiftly transferred to their accommodation with their luggage.




Bangladesh Ambassador M. Delwar Hossain welcoming the Bangladeshi pilgrims at King Abdulaziz International Airport, Jeddah. (Supplied/Embassy of Bangladesh)

Naved Hasan, a Pakistani pilgrim told Arab News that the initiative enables pilgrims “to be fully committed to performing one of their holiest duties with peace of mind.”

Mohammed Mubarak, a Bangladeshi pilgrim, added: “Completing all the necessary procedures before leaving my home country saved me a lot of time and stress.”

The first group of 414 Bangladeshi pilgrims arrived at the Hajj Terminal of King Abdulaziz International Airport in Jeddah on April 29.




A Hajj pilgrim completing the procedures with ease upon arrival under Makkah Route Initiative. (File photo)

Bangladesh Ambassador to Saudi Arabia M. Delwar Hossain welcomed them at the airport, and assured that the Bangladesh Embassy, Consulate and Bangladesh Hajj Mission were available to support them.

The program, led by multilingual national teams and supported by advanced technology, ensures a smooth and spiritual experience for all pilgrims.

Underscoring Saudi Arabia’s commitment to pilgrims through the Makkah Route Initiative, Saudi Ambassador to Morocco Dr. Sami Al-Saleh said the initiative “streamlines Hajj procedures and ensures a peaceful journey for pilgrims traveling from their home countries to the Kingdom.”




Makkah Route Initiative: A Hajj pilgrim completing the procedures with ease at Jakarta Airport. (Supplied/X/Makkah Route Initiative)

Al-Saleh added that the widely embraced initiative in Morocco enables pilgrims to fulfill all travel procedures at Mohammed V International Airport in their home country.

Saudi Arabia launched the Makkah Route Initiative in the Maldives this week, making it the eighth country to benefit.

Officially inaugurating the initiative at Velana International Airport in Male on Monday, Maldives President Mohamed Muizzu presented the passport to the first pilgrim from a group of 234.

The ministries of media, health and Hajj and Umrah in Saudi Arabia run campaigns through social media to provide all the necessary information.

The Ministry of Hajj has reiterated that all intending to perform Hajj must obtain an official permit through the “Nusuk” platform, in technical integration with the unified digital platform for Hajj permits, “Tasreeh.”

The ministry emphasized that compliance with regulations is essential to protect the safety and well-being of pilgrims, and to ensure a smooth and secure Hajj experience.

In an official statement, the ministry stressed that no separate visa category — other than the official Hajj visa — grants its holder the right to perform Hajj.

Hefty fines up to SR100,000 ($26,000) will be enforced for anyone attempting to perform Hajj without the necessary visa.

The Makkah Route Initiative is run in coordination with several government entities, including the Ministry of Foreign Affairs, Ministry of Health, Ministry of Hajj and Umrah, and Ministry of Media, the Saudi Data and AI Authority, the Zakat, Tax and Customs Authority, the General Authority for Awqaf, the Pilgrim Experience Program and the General Directorate of Passports.

 


How AI is powering Saudi Arabia’s video games industry

Updated 13 March 2026
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How AI is powering Saudi Arabia’s video games industry

  • Technology is boosting efficiency and supporting local content development

RIYADH: Artificial intelligence is becoming a central force in Saudi Arabia’s rapidly expanding gaming and esports sector, shaping everything from game development and publishing to player analytics and competitive tournaments.

As the Kingdom accelerates its ambitions under Vision 2030, AI is increasingly being deployed not only as a technical tool but also as a strategic driver for industry growth and global competitiveness.

Saudi Arabia is integrating AI across studios, publishing platforms and esports operations to improve efficiency, expand local content creation, attract international investment and streamline tournament management. The broader goal is to position the Kingdom not only as one of the world’s largest gaming markets but also as a global hub for game development and esports infrastructure.

For Saudi studios seeking international audiences, understanding how AI systems generate results is also critical to maintaining cultural accuracy and relevance in game content. (Unsplash.com photo)

According to Saudi Arabia’s National Gaming and Esports Strategy, the Kingdom is home to more than 23.5 million gamers — around 67 percent of the population. Market revenues are projected to reach $1.36 billion by 2026. By 2030, the sector aims to contribute more than SR50 billion to the national GDP and create about 39,000 jobs.

Women represent 42 percent of gamers and 18 percent of esports players, among the highest participation rates in the region.

The Public Investment Fund, through its gaming arm Savvy Games Group, has invested billions of dollars in game studios, publishers and esports platforms worldwide. The investments are designed to strengthen local content creation while attracting global developers and investors to Saudi Arabia.

INNUMBERS

23.5 million Number of gamers in Saudi Arabia, representing about 67% of the population

$1.36 billion Revenue the Kingdom’s gaming market is expected to reach by 2026

SR50 billion Amount the gaming and esports sector aims to add to GDP to create 39,000 jobs by 2030

A spokesperson for Savvy Games Group told Arab News that AI is already integrated across its portfolio, particularly within ESL FACEIT Group.

“AI is used across our businesses. At ESL FACEIT Group, AI is already embedded in operations, particularly around data analytics and fair play,” the spokesperson told Arab News. “For example, EFG uses Minerva, an AI-powered moderation system that identifies and reduces toxic or abusive behavior by analyzing player communications and behavior patterns at scale. This enables faster and more consistent decisions and helps create healthier competitive environments for players.”

However, the spokesperson said AI itself does not automatically create a competitive advantage.

“AI tools are increasingly accessible to studios everywhere, which means they are not a competitive advantage on their own,” the spokesperson told Arab News. “The advantage comes from how clearly studios define their use cases and how effectively they apply AI to support their goals.”

For Saudi studios seeking international audiences, understanding how AI systems generate results is also critical to maintaining cultural accuracy and relevance in game content.

Within development studios, AI is helping accelerate production while lowering costs. AI-powered tools assist with concept art, 3D modeling, animation and world design, while automated testing systems can simulate thousands of gameplay scenarios to identify bugs and balance issues before release.

Steer Studios, for example, is applying AI in asset production and testing workflows. Automating repetitive tasks allows creative teams to devote more time to storytelling, gameplay design and world-building — key elements that distinguish successful games.

AI is also playing an important role in localizing content for Arabic-speaking audiences. Studios including Fahy Studios, Starvania Studio and Lobah Game Studio use AI for dialogue generation, translation and other localization tasks, helping Saudi-developed games reach global markets more quickly without losing cultural context.

For live-service and mobile games, maintaining player engagement is crucial to long-term revenue. AI systems track player behavior in real time, adjust difficulty levels, refine matchmaking systems and personalize in-game experiences.

Publishing platforms such as Nine66 and Sandsoft also rely on AI-driven analytics to support developers. These tools help predict player lifetime value, optimize marketing campaigns and manage online gaming communities.

“Our approach aligns closely with KSA’s focus on digital transformation, innovation and long-term capability building under Vision 2030,” the Savvy Games Group spokesperson told Arab News. “We see AI as an enabler of productivity, operational efficiency and ecosystem sustainability.”

The spokesperson added that partnerships, including collaboration with Humain, allow Saudi companies to explore scalable and responsible applications of AI across studios.

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“We take a pragmatic approach,” the spokesperson told Arab News. “We focus on technologies that provide real benefits. Any AI solution we use must improve efficiency and make day-to-day work easier.”

Artificial intelligence is also transforming the esports ecosystem.

Esports Infra — a platform created by Singapore-based Samarium in partnership with Saudi AI firm Wakeb — is designed to streamline the management of players, teams and content creators.

“Esports suffers from fragmentation,” Jonas Moaz, Esports Infra founder, told Arab News. “Talented players often don’t have a clear path to professionalism. Organizations struggle to find players, and content creators lack tools to connect with audiences.”

The platform uses machine learning to classify player skill levels, computer vision to analyze gameplay and predictive analytics to forecast development potential.

“We expect to improve the efficiency of building esports organizations — particularly in talent discovery and time management — by up to 50 percent,” Moaz told Arab News.

In addition to player analytics, the platform assists with scheduling, contract management and sponsorship evaluation, giving teams and brands clearer insights into performance and commercial value.

Saudi Arabia’s gaming sector is steadily evolving from a consumer-driven market into a center for game creation and esports infrastructure. (Unsplash.com photo)

Despite AI’s growing role, its use in esports competition itself remains tightly regulated. Organizations such as the International Esports Federation prohibit AI from influencing live matches.

“We fully respect those regulations,” Moaz told Arab News. “Our tools support analysis but do not play on behalf of players. AI operates outside match time or as a statistical layer.”

Protecting player data and ensuring fairness remain key priorities for developers and platform providers.

“This is a top priority for us,” Moaz told Arab News. “Player data is encrypted and used only to improve the experience. To ensure fairness, we regularly audit our algorithms to prevent bias.”

Saudi Arabia’s gaming sector is steadily evolving from a consumer-driven market into a center for game creation and esports infrastructure. AI is embedded throughout this transformation — from accelerating game development and localization to analyzing player behavior and professionalizing competitive gaming.

If the targets outlined in Vision 2030 are achieved, AI will play a defining role not only in improving industry operations but also in helping Saudi Arabia compete globally in a sector increasingly driven by data, efficiency and advanced technology.