KARACHI: Alibaba, a Chinese-owned platform for global business-to-business (B2B) e-commerce, has launched online logistics services that are tailored to assist Pakistani exporters in optimizing their international trade processes, it said this week.
The explosive growth of cross-border e-commerce has created new opportunities for Pakistani small and medium-sized enterprises (SMEs), which face significant challenges in optimizing their export processes to participate in global trade. Logistics has been identified as a major obstacle as businesses must find effective and reliable shipping solutions to ensure timely deliveries while minimizing costs and risks, according to the e-commerce giant.
Alibaba has partnered with leading international express delivery companies, such as CPEX, with the goal of supporting the export of Pakistani goods to over 200 countries and regions around the world. The service not only supports fast and reliable international shipping options but also integrates the entire logistics process from packaging and warehousing to delivery, thus helping businesses optimize costs and time.
Through its international express delivery partners, Alibaba will ensure that goods are transported safely and on schedule, while also providing detailed order tracking tools, and customs advisory services. These features will help businesses minimize risks and enhance their competitiveness in the international market.
“Online logistics services are essential for small and medium-sized enterprises in global trade. They not only streamline operations and reduce costs, but also empower businesses to reach global markets with ease,” said Summer Gao, head of global supply chain at Alibaba.
"By leveraging advanced technologies and comprehensive solutions, Alibaba.com helps support Pakistani SMEs in enhancing their competitiveness, ensuring timely deliveries, and responding swiftly to market demands, ultimately fueling their growth and success in the global arena."
Pakistan, which is currently treading a long path to economic recovery, has urged local businesses to increase exports as the government looks to boost trade and investment to revive the over $350 billion South Asian economy.
Launched in 1999, Alibaba serves buyers and suppliers from over 200 countries and regions around the world. It is engaged in services covering various aspects of commerce, including providing businesses with tools that help them reach a global audience for their products and helping buyers discover products, find suppliers and place orders online fast and efficiently.
The e-commerce giant said its logistics services for Pakistani sellers are cost-effective, have enhanced order tracking and control capabilities, and offer a fully digitalized order fulfillment process for packages dispatched to multiple countries and regions.
“The introduction of Alibaba.com's logistics services has greatly accelerated our transaction processes and bolstered customer trust,” said Zulqarnain Baryar, CEO of Clush Industries that specializes in garment production.
"With features such as detailed tracking and optimized shipping routes, these services ensure timely deliveries and improved risk management. These enhancements have not only streamlined our operations but have also facilitated new business opportunities internationally, allowing us to confidently expand our presence."
Berry Ma, head of Pakistan business at Alibaba, said their new logistics services aim to support Pakistani exporters by providing efficient solutions to overcome traditional barriers in international trade.
“We're committed to offering essential tools to help Pakistani businesses tap into significant growth opportunities in global markets,” Ma said.
