Robots that encroach on your personal space, baffling emojis, a chatbot that gives you an answer that seems terribly rude—does any of this sound familiar?
An encounter with new technology can teach us to embrace the unfamiliar, but a mismatch between design and user can create misunderstanding and loss of trust, and can even become a tool of digital imperialism.
In “Digital Culture Shock,” computer scientist Katharina Reinecke travels through countries and cultures around the world to show the many fascinating ways that technology design and use can differ.
