How Israel’s UNRWA ban will impact Palestinians in Gaza and the West Bank

UNRWA provides health care services to half a million Palestinian refugees, covering 70-80 percent of needs in Gaza before the latest war erupted. (AFP)
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Updated 21 November 2024
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How Israel’s UNRWA ban will impact Palestinians in Gaza and the West Bank

  • Knesset has passed two bills banning the UN’s Palestinian refugee agency from operating within Israeli territory and cooperating with authorities
  • Aid organizations warn that the legislation, slated to take effect in January, will have “catastrophic” consequences for Gaza amid “apocalyptic” situation

LONDON: In just a matter of weeks, the main UN agency providing vital services to millions of Palestinian refugees will no longer be able to do so. Israel is expected to enforce new laws banning UNRWA, a move the agency says will halt its vast operations providing aid, health care and schooling in Gaza and the West Bank.

Not only will lifesaving services be taken away, but Palestinians fear that if UNRWA comes to an end, so too will a fundamental pillar of their refugee status — the right of return to their homes.

Israel claims UNRWA has been infiltrated by militants, but the agency’s chiefs deny this and they, along with humanitarian groups and many governments, warn of catastrophic consequences if UNRWA stops operating.

For Gaza, which is on the verge of famine after a 13-month onslaught from Israel that has killed nearly 44,000 people, the outcomes are unthinkable.

On Oct. 28, the Israeli parliament passed two laws by overwhelming majority that will make it impossible for UNRWA to continue its work in the Israeli-occupied Palestinian territories.

The first law barred UNRWA from operating in Israeli territory while the second prohibited Israeli authorities from engaging with the agency in any form. 

The bills, set to take effect within 90 days of their adoption, did not provide an alternative organization to UNRWA for delivering aid or essential services.

Over a series of press conferences, briefings and statements, Philippe Lazzarini, the UNRWA commissioner-general, has become increasingly exasperated as he pleads with other nations to put pressure on Israel to halt the action.




UNRWA Commissioner-General Philippe Lazzarini. (Supplied)

He says not only will the collapse of his agency have devastating humanitarian consequences for Palestinians, but also removing services like education will fuel radicalization and have a destabilizing effect on the Middle East.

Lazzarini argues that such a step by a UN member state against a UN agency would also significantly undermine the international rules-based order that those members signed up to.

Shortly after the Israeli parliament, or Knesset, passed the bills, he warned that the vote “sets a dangerous precedent.”

DID YOUKNOW?

2.1 million Palestinians in Gaza depend on aid from UNRWA.

600,000 Children in Gaza receive education through UNRWA.

17,000 UNRWA staff in the occupied Palestinian territories.

(Source: UNRWA)

“It opposes the UN Charter and violates the State of Israel’s obligations under international law,” he said.

Agnes Callamard, Amnesty International’s secretary-general, slammed the vote as an “unconscionable law” and “an outright attack on the rights of Palestinian refugees.”

UNRWA was established by a UN General Assembly resolution in response to the ethnic cleansing of Palestinians from their land in 1948, which led to the formation of the Israeli state. In what became known as the Nakba, meaning catastrophe, 700,000 people were driven from their homes.




Palestinian refugees queue for food distributed by the UNRWA at a camp in Gaza on November 9, 1956. (AFP)

The agency was tasked with helping refugees scattered across Gaza, the West Bank, Lebanon, Jordan and Syria until they could return home. With no “right of return” solution ever reached with Israel, UNRWA’s work has continued, providing many services in lieu of a functioning government.

Yet despite the agency’s work, it has always faced criticism from Israel. One of the main charges against UNRWA is that it perpetuates the Palestinian refugee issue by keeping alive the notion of a “right of return” passed down through generations — something Israel views as unrealistic and unimaginable.

Palestinians believe that without the agency, their status as refugees would be undermined and they fear they would be pressured into settling wherever they have ended up.

Lazzarini said on Monday that Israel’s aim in attacking UNRWA was to strip Palestinians of their refugee status. But he insisted that whether his agency existed or not, their refugee status would be protected by UN General Assembly resolutions.




A right-wing Israeli protesters demonstrate in front of the UNRWA office in Jerusalem on March 20, 2024. (AFP)

In recent years, Israel has increasingly accused the agency of employing Hamas members and other militants among its 13,000-strong Gaza workforce.

Hamas has been in power since seizing the territory from Palestinian rivals Fatah in 2007 and UNRWA has had to tread a fine line between the militant group and Israel.

It comes under pressure from both sides about the curriculum taught in its schools or whether it is showing bias toward one side or the other.

In late January, Israeli authorities accused several UNRWA employees of involvement in the Oct. 7 Hamas attack on southern Israel, which killed 1,200 people and resulted in the capture of 250 hostages.

The UN secretary-general ordered an investigation which reported in August that nine staff members may have been involved in the attacks. UNRWA fired the employees but said it had supplied full lists of the people it employs since 2011.




Israeli protesters demonstrate in front of the UNRWA office in Jerusalem on March 20, 2024. (AFP)

Many Western countries suspended their funding for UNRWA while the investigation was carried out, a major blow given the agency’s budget is almost entirely funded by donations from UN member states. All except the US have since reinstated the money.

An independent review of the agency published in April said UNRWA had a “robust” framework to deal with neutrality but that issues such as staff publicly expressing political views and textbooks with problematic content being used in some UNRWA schools persisted.

Nevertheless, the level to which UNRWA is entwined with the fabric of Palestinian society means that removing its services would leave a huge gap in how the territories function.

Of most immediate concern, the Israeli legislation would remove desperately needed aid and health care from Gaza.




Palestinian children queue for food in Deir al-Balah, Gaza Strip, on Nov. 18, 2024. (AP)

In a statement on X after the vote, Lazzarini described the laws as “nothing less than collective punishment” that will “only deepen the suffering of Palestinians, especially in Gaza where people have been going through more than a year of sheer hell.”

More than 2 million people in Gaza have endured relentless Israeli bombing and a deepening humanitarian crisis since the war started. The population is fully dependent on the aid allowed into the territory by Israel. Families suffer severe shortages of food, clean water, medical supplies and shelter. 

The bombing and military operations destroyed essential infrastructure, razed entire districts and displaced almost the entire population. Along with the tens of thousands killed, mostly women and children, more than 100,000 have been injured, according to Gaza’s health authority.




Over two-thirds of UNRWA’s premises in Gaza have been damaged or destroyed by Israeli strikes. (AFP)

An UNRWA spokesperson told Arab News that without the agency “the delivery of food, shelter, and health care to most of Gaza’s population would grind to a halt.”

A joint statement by 15 UN and humanitarian organizations on Nov. 1 warned that the legislation against UNRWA would be a “catastrophe” for the aid response in Gaza where “there is no alternative to UNRWA.”

Indeed, relief groups have repeatedly accused Israeli authorities of aid obstruction. While Israel has denied this, data analysis by aid organizations operating in Gaza found that 83 percent of food aid does not make it into the enclave.

Jens Laerke, spokesperson for UN humanitarian agency OCHA, told a UN briefing in Geneva in mid-November that aid access across Gaza has been “at a low point.” 

“Chaos suffering, despair, death, destruction, displacement is at a high point,” he said, adding that delivering assistance in northern Gaza was “near impossible.” 




A Palestinian woman holds the shrouded body of child killed in Israeli bombardment, at a health clinic in the area of Tel al-Sultan in Rafah, in the southern Gaza Strip on May 26, 2024. (AFP)

The ramifications of the new laws will extend beyond Gaza, across the entire occupied Palestinian territories. 

“In the West Bank, including East Jerusalem, without UNRWA, health, education and social services to Palestine refugees would fall apart,” the UNRWA spokesperson said. 

Addressing a UN General Assembly committee last week, Lazzarini warned the risk of UNRWA’s collapse “threatens the lives and futures of individuals and communities.”  

UNRWA delivers education to more than 660,000 children across Gaza and at least 50,000 in the West Bank. If the agency's work stops, “an entire generation will be denied the right to education,” Lazzarini added: “Their future will be sacrificed, sowing the seeds for marginalization and extremism.” 




Palestinian children play at UNRWA-run school in the Qalandia refugee camp in the occupied West Bank on Nov. 14, 2024. (AFP)

The agency provides health care services to half a million Palestinian refugees, covering 70-80 percent of needs in Gaza before the war. 

Banning UNRWA would also put at risk the jobs of 17,000 employees in Gaza and the West Bank.

More than 240 UNRWA personnel have already been killed in the Gaza war and others have been detained and tortured. 

UNRWA is a “casualty” of the Gaza war and “not a party” to the Israel-Palestine conflict, Lazzarini said.

“Palestinian armed groups, including Hamas, and Israeli forces have allegedly used our premises for military purposes,” he added. 

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Away from Gaza, concern is growing that the demise of UNRWA would erode the refugee status of Palestinians, further weakening their cause. 

The non-governmental organization Medical Aid for Palestinians warned that discrediting UNRWA “undermined the international legal framework protecting their (Palestinian refugees) rights, including the right of return.” 

Rafe Jabari, a researcher on the political sociology of Arab states, told Arab News that UNRWA plays a critical role in “keeping the refugee question on track” while providing the international community with essential data and insights on the situation in Gaza.




A Palestinian girl walks past a World Health Organization (WHO) storage center destroyed in a recent Israeli bombardment in Khan Yunis in the southern Gaza Strip on Nov. 19, 2024. (AFP)

Israeli officials have “banned the entry of international journalists” into Gaza and “are now attacking the most important, neutral, and impartial organization (UNRWA),” he said.

“By eliminating this important source of information, the Israelis aim to obscure their practices and policies on the ground, undermining the credibility of other sources and, in turn, denying the outcomes of their actions.”

Despite the widespread concern over UNRWA’s future, there is no sign that Israel may be willing to halt the ban and little detail on how its work could be replaced.

“UNRWA may be defined by a single word — failure,” Israel’s UN Ambassador Danny Danon told a meeting of the General Assembly on UNRWA earlier this month. “This idea that UNRWA could not be supplemented is absurd.”




Displaced Palestinians walk amid blood-stained rubble following an Israeli strike that hit a UN-run school where people had taken refuge, in the Nusseirat refugee camp in the central Gaza Strip on Nov, 20, 2024. (AFP)

Yet, as the clock ticks toward the ban being enforced, the warnings from the UN grow even louder, with officials saying Israel will have to step in when UNRWA is no longer operating.

Speaking in Geneva on Monday, Lazzarini said while there was no functioning state or institutions for Palestinians, then the role of UNRWA was “irreplaceable.”

“There is no Plan B,” he said.
 

 


UN says 875 Palestinians have been killed near Gaza aid sites

Updated 16 July 2025
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UN says 875 Palestinians have been killed near Gaza aid sites

  • The United Nations has called the GHF aid model “inherently unsafe” and a violation of humanitarian impartiality standards

GENEVA: The UN rights office said on Tuesday it had recorded at least 875 killings within the past six weeks at aid points in Gaza run by the US- and Israeli-backed Gaza Humanitarian Foundation and convoys run by other relief groups, including the United Nations.
The majority of those killed were in the vicinity of Gaza Humanitarian Foundation sites, while the remaining 201 were killed on the routes of other aid convoys.
The GHF uses private US security and logistics companies to get supplies into Gaza, largely bypassing a UN-led system that Israel alleges has let Hamas-led militants loot aid shipments intended for civilians. Hamas denies the allegation.
The GHF, which began distributing food packages in Gaza in late May after Israel lifted an 11-week aid blockade, previously told Reuters that such incidents have not occurred on its sites and accused the UN of misinformation, which it denies.
The GHF did not immediately respond to a request for comment on the latest UN figures.
“The data we have is based on our own information gathering through various reliable sources, including medical human rights and humanitarian organizations,” Thameen Al-Kheetan, a spokesperson for the UN Office of the High Commissioner for Human Rights, told reporters in Geneva.
The United Nations has called the GHF aid model “inherently unsafe” and a violation of humanitarian impartiality standards.
The GHF said on Tuesday it had delivered more than 75 million meals to Gaza Palestinians since the end of May, and that other humanitarian groups had “nearly all of their aid looted” by Hamas or criminal gangs.
The Israeli army previously told Reuters in a statement that it was reviewing recent mass casualties and that it had sought to minimize friction between Palestinians and the Israel Defense Forces by installing fences and signs and opening additional routes.
The UN Office for the Coordination of Humanitarian Affairs has previously cited instances of violent pillaging of aid, and the UN World Food Programme said last week that most trucks carrying food assistance into Gaza had been intercepted by “hungry civilian communities.” 

 


UN finds rising child malnutrition in Gaza, where officials say Israeli strikes kill 93 people

Updated 16 July 2025
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UN finds rising child malnutrition in Gaza, where officials say Israeli strikes kill 93 people

  • Strike in Gaza City’s Tel Al-Hawa district Monday evening kills 19 members of same family
  • Gaza’s Health Ministry says bodies of 93 people killed by Israeli strikes brought to hospitals over the past 24 hours

DEIR AL-BALAH, Gaza Strip: Malnutrition rates among children in the Gaza Strip have doubled since Israel sharply restricted the entry of food in March, the UN said Tuesday. New Israeli strikes killed more than 90 Palestinians, including dozens of women and children, according to health officials.
Hunger has been rising among Gaza’s more than 2 million Palestinians since Israel broke a ceasefire in March to resume the war and banned all food and other supplies from entering Gaza, saying it aimed to pressure Hamas to release hostages. It slightly eased the blockade in late May, allowing in a trickle of aid.

Zainab Abu Haleeb, a five-month-old Palestinian girl diagnosed with malnutrition, according to medics, lies on a bed as she receives treatment at Nasser hospital in Khan Younis, in the southern Gaza Strip July 15, 2025. (REUTERS)

UNRWA, the main UN agency caring for Palestinians in Gaza, said it had screened nearly 16,000 children under age 5 at its clinics in June and found 10.2 percent of them were acutely malnourished. By comparison, in March, 5.5 percent of the nearly 15,000 children it screened were malnourished.
New airstrikes kill several families
One strike in the northern Shati refugee camp killed a 68-year-old Hamas member of the Palestinian legislature, as well as a man and a woman and their six children who were sheltering in the same building, according to officials from the heavily damaged Shifa Hospital, where the casualties were taken.
One of the deadliest strikes hit a house in Gaza City’s Tel Al-Hawa district on Monday evening and killed 19 members of the family living inside, according to Shifa Hospital. The dead included eight women and six children. A strike on a tent housing displaced people in the same district killed a man and a woman and their two children.
The Israeli military did not comment on the strikes.
Gaza’s Health Ministry said in a daily report Tuesday afternoon that the bodies of 93 people killed by Israeli strikes had been brought to hospitals in Gaza over the past 24 hours, along with 278 wounded. It did not specify the total number of women and children among the dead.
The Hamas politician killed in a strike early Tuesday, Mohammed Faraj Al-Ghoul, was a member of the bloc of representatives from the group that won seats in the Palestinian Legislative Council in the last national elections, held in 2006.
The Israeli military says it only targets militants and tries to avoid harming civilians. It blames civilian deaths on Hamas because the militants operate in densely populated areas. But daily, it hits homes and shelters where people are living without warning or explanation of the target.
Malnutrition grows
UNICEF, which screens children separately from UNRWA, also reported a marked increase in malnutrition cases. It said this week its clinics had documented 5,870 cases of malnutrition among children in June, the fourth straight month of increases and more than double the around 2,000 cases it documented in February.
Experts have warned of famine since Israel tightened its lengthy blockade in March.
Israel has allowed an average of 69 trucks a day carrying supplies, including food, since it eased the blockade in May, according to the latest figures from COGAT, the Israeli military agency in charge of coordinating aid. That is far below the hundreds of trucks a day the UN says are needed to sustain Gaza’s population.
On Tuesday, COGAT blamed the UN for failing to distribute aid, saying in a post on X that thousands of pallets of supplies were inside Gaza waiting to be picked up by UN trucks. The UN says it has struggled to pick up and distribute aid because of Israeli military restrictions on its movements and the breakdown in law and order.
Israel has also let in food for distribution by an American contractor, the Gaza Humanitarian Foundation. GHF says it has distributed food boxes with the equivalent of more than 70 million meals since late May at the four centers it runs in the Rafah area of southern Gaza and in central Gaza.
More than 840 Palestinians have been killed and more than 5,600 others wounded in shootings as they walk for hours trying to reach the GHF centers, according to the Health Ministry. Witnesses say Israeli forces open fire with barrages of live ammunition to control crowds on the roads to the GHF centers, which are located in military-controlled zones.
The military says it has fired warning shots at people it says have approached its forces in a suspicious manner. GHF says no shootings have taken place in or immediately around its distribution sites.
No breakthrough in ceasefire efforts
The latest attacks came after US President Donald Trump and Israeli Prime Minister Benjamin Netanyahu held two days of talks last week that ended with no breakthrough in negotiations over a ceasefire and hostage release.
Israel has killed more than 58,400 Palestinians and wounded more than 139,000 others in its retaliation campaign since Hamas’ Oct. 7, 2023, attack, according to Gaza’s Health Ministry. Just over half the dead are women and children, according to the ministry, which does not distinguish between civilians and militants in its tally.
Israel has vowed to destroy Hamas after its attack 21 month ago, in which militants stormed into southern Israel and killed some 1,200 people, mostly civilians. They abducted 251 others, and the militants are still holding 50 hostages, less than half of them believed to be alive.
US calls for probe into killing of Palestinian-American
In a separate development, US Ambassador Mike Huckabee called on Israel to investigate the killing of a 20-year-old Palestinian-American whose family said was beaten to death by Jewish settlers over the weekend in the Israeli-occupied West Bank.
“There must be accountability for this criminal and terrorist act,” Huckabee wrote on X.
Seifeddin Musalat, born in Florida, and a local friend were killed Friday. Musalat was beaten to death by Israeli settlers on his family’s land, his cousin Diana Halum told reporters. The family had called on the US State Department to investigate his death and hold the settlers accountable.
The Israeli military said a confrontation erupted after Palestinians hurled stones at Israelis in the area earlier in the day, lightly wounding two people.
Huckabee, like many in the Trump administration, is a strong supporter of Israeli settlements, which are considered illegal by most of the international community and seen by the Palestinians as a major obstacle to peace.
Israel strikes Lebanon’s Bekaa Valley
Also on Tuesday, Israel launched a series of strikes in Lebanon’s eastern Bekaa Valley, targeting what the military said were compounds of the Hezbollah militant group.
Lebanon’s state-run National News Agency said that one of the strikes hit a Syrian refugee camp, killing seven Syrians. Altogether, the strikes killed 12 people and wounded eight, it said. Hezbollah said one of the strikes hit a rig used to drill water wells.
Israel has continued to carry out near-daily strikes in Lebanon since a US-brokered ceasefire agreement nominally brought an end to the latest Israel-Hezbollah war in November. Some 4,000 people were killed in Lebanon during the war and more than 250 since the ceasefire.

 


UN-backed experts focusing on Palestinian rights quit

Updated 16 July 2025
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UN-backed experts focusing on Palestinian rights quit

  • Council spokesman Pascal Sim said the move marked the first joint resignations of Commission of Inquiry members since the council was founded in 2006

GENEVA: A team of three independent experts working for the UN’s top human rights body with a focus on Israel and Palestinian areas say they are resigning, citing personal reasons and a need for change, in the panel’s first such group resignation.
The resignations, announced Monday by the UN-backed Human Rights Council that set up the team, come as violence continues in Palestinian areas with few signs of letup in the Israeli military campaign against Hamas and other militants behind the Oct. 7 attacks.
The Israeli government has repeatedly criticized the panel of experts, known as the Commission of Inquiry on the Occupied Palestinian Territory and Israel, and denied their repeated requests to travel to the region or otherwise cooperate with the team.
Council spokesman Pascal Sim said the move marked the first joint resignations of Commission of Inquiry members since the council was founded in 2006. 
The team said in a statement that the resignations had “absolutely nothing to do with any external event or pressure.”
Navi Pillay, 83, a former UN human rights chief who has led the commission for the last four years, said in a letter to the council president that she was resigning effective Nov. 3 because of “age, medical issues and the weight of several other commitments.”    

 


Survivors bury dead after RSF attack devastates Sudan village

Updated 15 July 2025
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Survivors bury dead after RSF attack devastates Sudan village

  • The Emergency Lawyers reported on Monday that nearly 300 people were killed in North Kordofan villages
  • The area is home to several armed tribes that have refused to pledge allegiance to the RSF

PORT SUDAN: It took a full day for the villagers of Shaq Al-Nom, in Sudan’s North Kordofan state, to bury their dead after an attack by paramilitary fighters that left the village in ruins, a survivor told AFP on Tuesday.

The Saturday attack by the Rapid Support Forces (RSF) — the paramilitary force at war with the regular army since April 2023 — was part of a series of raids in recent days on villages in North Kordofan, some 250 kilometers (155 miles) southwest of the capital Khartoum.

“On Sunday, we collected the bodies from the village streets and inside the houses, and we buried 200 bodies,” Saleh Abdel Rahim, 34, told AFP.

The Emergency Lawyers, a group that documents atrocities by both sides in the war, reported on Monday that nearly 300 people were killed in North Kordofan villages between Saturday and Sunday.

Tolls are nearly impossible to independently verify in Sudan, with many medical facilities forced out of service and limited media access.

“It was indescribable,” Abdel Rahim said, using a pseudonym for fear of retaliation because he had fled to an area close to RSF positions.

“Under artillery shelling, houses burned with their families inside,” he told AFP via satellite Internet connection to circumvent a communications blackout.

Since it began, the war has killed tens of thousands and created the world’s largest hunger and displacement crises, with 14 million Sudanese currently displaced inside the country and across borders.

The Emergency Lawyers reported on Monday that paramilitaries had killed women and children, abducted civilians and looted livestock in the villages surrounding the RSF-controlled city of Bara.

In Shaq Al-Nom, “RSF vehicles arrived in the village, in an attempt to storm it” on Saturday under a hail of machine gun fire and drone strikes, according to Abdel Rahim.

“We had no choice but to resist in defense,” he said, adding that “all of the villagers of the Bara countryside have fled.”

The area is home to several armed tribes that have refused to pledge allegiance to the RSF.

North Kordofan, key to the RSF’s fuel smuggling route via Libya, has been an important battleground between the army and the paramilitaries for months.

The RSF has tried to encircle the North Kordofan state capital of El-Obeid — the only road link between Khartoum and the vast western region of Darfur, which the RSF has all but conquered.

It has been unable, however, to seize the North Darfur state capital of El-Fasher despite an ongoing siege for more than a year.

Sudanese analyst Kholood Khair told AFP that “they want to consolidate that road that links El-Fasher to El-Obeid and other parts of Kordofan, so effectively they’re in a race against time to consolidate in the west before the rains come.”

Sudan’s rainy season, which peaks in August, renders much of the country’s roads inaccessible, making it impossible for either side to capture territory until the floods start clearing in September.


Can Beirut’s new bus network succeed where past reform efforts in Lebanon failed?

Updated 15 July 2025
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Can Beirut’s new bus network succeed where past reform efforts in Lebanon failed?

  • Sleek new AC buses equipped with GPS and modern fare systems offer a welcome glimpse of efficiency
  • World Bank warns that dependence on private vehicles is unsustainable amid rising poverty and costs

LONDON: On Beirut’s congested roads, where traffic crawls and crumbling infrastructure testifies to decades of neglect, a new rhythm is quietly taking shape.

Sleek, navy-blue buses — equipped with GPS, air conditioning and modern fare systems — now trundle through the city’s chaos, offering a welcome glimpse of efficiency. Whether they can truly deliver long-term impact, however, remains uncertain.

Cars crowd a road during a traffic jam in Beirut on October 14, 2024. (AFP)

For decades, Lebanon’s public transportation system has been an informal patchwork dominated by private minibuses and shared taxis. Now, the government is attempting to reassert control through a partnership with a private company aimed at modernizing the daily commute.

The new fleet operates on 11 routes, primarily across Greater Beirut, but also extending to parts of northern, southern and eastern Lebanon. A private logistics firm, Ahdab Commuting and Trading Co., manages day-to-day operations under a public-private partnership model.

FASTFACTS

• France donated 50 of the buses currently in use across Greater Beirut and beyond.

• A network of private vans and minibuses run fixed routes without schedules or stops.

• The 2024 Israel-Hezbollah conflict damaged Lebanon’s transport infrastructure.

While the initiative shows promise, commuters are aware of its limitations.

“Overall, you’ll mostly notice the impact of public transit inside the major cities, but even there, the system still heavily relies on taxis,” Mohammed Ali Diab, a Beirut-based journalist, told Arab News.

Beirut’s new buses aim to ease pressure on a public transit system long dominated by private minibuses and shared taxis, left. (Supplied & AFP file)

“Most taxis operate on a shared-ride basis unless a passenger specifically requests a private ride.”

Passengers typically say “service” to request a shared taxi, paying a flat fare — usually around 200,000 Lebanese pounds, or $2 — while the driver continues picking up others along the same route.

Passengers sit in a public transportation bus in Beirut on May 28, 2025. (AFP)

“In Beirut, there are also vans, but their routes are limited and fixed,” Diab added. “They don’t operate citywide.”

These vans and buses, he noted, are primarily used by working-class commuters and students, largely due to their affordability.

We took a risk during a difficult time and invested in a project that’s close to our hearts … We’re hopeful it will succeed, says Aoni Ahdab, CEO, Ahdab Commuting and Trading Co.

Beyond Beirut, shared taxis and buses connect major cities such as Tripoli, Tyre and Sidon. But in rural and mountainous regions, Diab said, residents still depend on private cars.

That dependence is becoming increasingly unviable. The World Bank’s Beirut office recently warned that Lebanon’s “reliance on private vehicles is increasingly unsustainable,” particularly amid rising poverty rates and vehicle-operation costs.

A public bus awaits passengers at a bus stop in Beirut on May 28, 2025. (AFP)

Lebanon is reeling from one of the world’s worst economic crises since 1850, according to the World Bank. Since 2019, currency collapse and high inflation have wiped out savings, shrunk incomes and pushed millions of people into poverty.

A 2024 World Bank report revealed that poverty has more than tripled over the past decade, now affecting 44 percent of the population. A separate study by Walid Marrouch, an economics professor at the Lebanese American University, found that at least 60 percent of citizens live below the poverty line.

A picture taken from Dbayeh north of Beirut on June 7, 2019, shows the skyline of the Lebanese capital covered in smog at sunset. (AFP)

Against this economic backdrop, the government’s partnership with ACTC represents a promising policy shift.

In 2023, the company won a competitive bid launched by the Ministry of Public Works to operate the bus system under specific contractual conditions. As part of the deal, ACTC contributes 10 percent of its revenues to the ministry.

Passengers sit in a public transportation bus in Beirut on May 28, 2025. (AFP)

Despite the financial risks, ACTC leaders believe in the project’s potential. “We took a risk during a difficult time and invested in a project that’s close to our hearts — one we believe adds real value to the country,” Aoni Ahdab, the ACTC CEO, told Lebanese media. “We’re hopeful it will succeed.”

The service officially launched in July 2024, despite regional instability and periodic hostilities between Israel and the militant group Hezbollah that temporarily disrupted routes. Israel’s escalation of attacks from September through late November did not halt the project.

The driver helps a passenger to validate her ticket at a public transportation bus in Beirut on May 28, 2025. (AFP)

The 2024 conflict caused heavy damage to Lebanon’s transport infrastructure. The World Bank estimates $1 billion is needed for infrastructure sectors, including transport, within an $11 billion national recovery plan.

Much of the new fleet’s foundation was laid earlier. In 2022, France donated 50 buses to Lebanon, with more expected. Meanwhile, the Railway and Public Transport Authority refurbished 45 vehicles locally, raising the operational fleet to 95 — a modest but tangible effort to ease the transportation burden.

A public bus drives at a street in Beirut on May 28, 2025. (AFP)

Although the ACTC contract did not mandate fleet upgrades, the company voluntarily refurbished and standardized the buses, repainting them in navy blue for easy identification and installing safety and tracking technologies.

To test viability, a pilot phase launched in April. Buses operated from 6 a.m. to 7 p.m. daily to assess travel times, stop durations and operational needs. The goal was to ensure departures every 25 minutes.

Passengers sit in a public transportation bus in Beirut on May 28, 2025. (AFP)

Pricing was designed to be accessible. Fares vary by distance: 70,000 Lebanese pounds within Beirut, 100,000 to Baabda, and 150,000 to Tripoli, according to local passengers.

Riders can purchase single-use tickets or opt for rechargeable cards. For now, those without cards can still pay drivers directly and receive a scannable paper ticket.

As Beirut confronts long-standing infrastructure challenges, this initiative is viewed as cautious progress. Yet its success will depend on earning public trust and expanding service sustainably.

Initial data is encouraging. Ziad Nasr, head of Lebanon’s public transport authority, told AFP last month that daily ridership has risen to around 4,500 passengers, up from just a few hundred at launch.

Authorities hope to expand service further, including routes to Beirut’s airport, but additional buses and international support will be needed.

However, the rollout has not been smooth. Resistance from private transport operators, who view the initiative as a threat to their livelihoods, has been fierce.

According to local media, several buses were vandalized and drivers, especially on the Adlieh–Hadath University Campus route, faced threats and harassment toward the end of 2024. The Ministry of Public Works and security forces intervened to keep services running.

These tensions are symptomatic of deeper, long-standing issues. Lebanon’s public transport sector has suffered for decades from weak oversight, overlapping private interests, chronic underfunding, and lack of strategic planning — all of which have repeatedly hindered reform efforts.

The roots of dysfunction stretch back to the civil war of 1975–1990, which devastated infrastructure and governance. In the years that followed, a car-dependent culture took hold. Even before the 2019 economic collapse, Lebanon was already struggling with failing power grids, unsafe roads and limited water access.

Beyond reducing congestion and improving mobility, public transportation could also play a key role in environmental reform — an often overlooked priority in Lebanon. A World Bank climate and development report noted that the transport sector is the country’s second-largest source of greenhouse gas emissions and air pollution, second only to the energy sector.

Indeed, in cities like Beirut, poor air quality is a growing concern. Frequent traffic jams and widespread use of diesel-powered generators — especially during routine blackouts — have worsened pollution and related health risks.

On the upside, there are signs of innovation. In Zahle, east of Beirut, four hybrid buses are already operating, Nabil Mneimne of the UN Development Program told AFP in June.

More progress is expected this year. Lebanon’s first fully electric buses, powered by a solar charging system, are set to launch between Beirut and the northern city of Jbeil.

A longer-term roadmap for reform has also been laid out. A 2022 World Bank report on improving public transport in Lebanon, Jordan, and Iraq outlined key recommendations. These included unifying bus operators, creating a fund to buy back public licenses, implementing intelligent transport systems, and developing a national road safety strategy.

The report also urged the government to adopt “quick-win” solutions to improve the user experience — such as reliable schedules, journey-planning apps, real-time tracking, and updated data to enable effective planning.

Together, these steps could help Lebanon transform its transportation landscape — if the political will and public support can be sustained.