Saudi Arabia ranks top in region, 4th globally on UN’s digital government services index

Saudi Arabia has jumped 25 places in the UN E-Government Development Index (EGDI) 2024, becoming one of the leading countries worldwide, reported SPA on Tuesday. (Shutterstock/File)
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Updated 17 September 2024
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Saudi Arabia ranks top in region, 4th globally on UN’s digital government services index

  • Minister of communications and IT says leap of 25 places on E-Government Development Index is result of the support and empowerment from country’s leadership
  • Compilers of the index also praise Kingdom for significant developments in wider field of digital government, in which it now ranks 6th in the world

RIYADH: Saudi Arabia has climbed 25 places to become one of the leading countries in the global rankings on the UN’s E-Government Development Index for 2024, which was published on Tuesday.

The Kingdom ranks first in the region, second among G20 countries and fourth globally on the digital services index. It also achieved seventh place on the e-participation index, and Riyadh ranked third among 193 cities worldwide.

The compilers of the index also praised Saudi Arabia for its significant developments in the field of digital government, thanks to which it ranked sixth in the world.

The Saudi minister of communications and information technology, Abdullah Al-Swaha, who also chairs the board of directors of the Digital Government Authority, thanked King Salman and Crown Prince Mohammed bin Salman for their support of efforts by the technical and digital sectors to digitally transform government services, the Saudi Press Agency reported.

He said the leap forward to historically high rankings on the UN index was in particular the result of the support and empowerment provided by the crown prince, in keeping with the objectives of the Saudi Vision 2030 plan for national development and diversification, for efforts to establish and enhance the Kingdom’s role as an influential leader in the digital economy, regionally and globally.

The governor of the Digital Government Authority, Ahmed Alsuwaiyan, said that the nation’s continued progress in the index rankings reflects the desire of the Saudi leadership to provide the best possible digital government services. In particular he praised Saudi Vision 2030 for the significant effects it has had on improving the Kingdom’s position on the index.

Since the launch of Vision 2030 in 2016, Saudi Arabia has also climbed 53 places on the Telecommunications Infrastructure Index. In addition, the country has made notable progress on the Human Capital Index, advancing 31 places, and improved its position on the Online Service Index by 67 places to achieve fourth place globally this year.

The UN report noted that the maturity of digital government regulations in the Kingdom has reached a level of 100 percent, as has the accessibility and sharing of open government data with citizens and business sectors. Saudi Arabia also advanced 60 places on the index in terms e-participation and consultation with individuals and the business community.

The E-Government Development Index, which is published every two years, has been viewed as one of the most important international indicators of its kind for more than 20 years. It provides measure of the effects of structural reforms on productivity, efficiency and user experience as a result of the development of digital government frameworks and services in UN member states.


Pioneering electric bus service takes to the road in Makkah

Updated 19 December 2025
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Pioneering electric bus service takes to the road in Makkah

  • The bus rapid transit project, a system designed to have higher capacity and reliability than conventional bus services, is said to be the first of its kind in the Kingdom
  • The vehicles operate in dedicated bus lanes within a network that includes two main bus stations and 11 stops along the route connecting them

MAKKAH: A pioneering electric bus service took to the road in Makkah this week.

Electromin, the developer and operator of the service in partnership with Umm Al-Qura for Development and Construction, said it is expected to serve more than 125 million passengers over the next 15 years, while cutting carbon dioxide emissions by more than 31,500 tonnes compared with traditional vehicles.

The bus rapid transit project, a system designed to have higher capacity and reliability than conventional bus services, is said to be one of the first of its kind in the Kingdom. It was inaugurated on Wednesday by Amr Al-Dabbagh, chairperson of Al-Dabbagh Group; Samir Nawar, managing director of Petromin; and Yasser Abu Ateeq, CEO of Umm Al-Qura.

The bus rapid transit project is designed to have higher capacity and reliability than conventional bus services. (Supplied)

Electromin, a subsidiary of Petromin specializing in energy and mobility solutions, said the new service, which forms part of the Masar Destination mixed-use real estate development project in Makkah, is one the first transport networks of its kind in the country, and represents a significant shift toward a cleaner, more efficient urban transport model.

It operates in dedicated bus lanes, connecting key hubs within Masar and providing safe, reliable and environmentally friendly transportation for residents and visitors, the company added. The network includes two main bus stations and 11 stops along the route connecting them. It has been designed to serve more than 5 million visitors and pilgrims annually, and to be easily accessible to all users.

Operators say the service is designed as a foundation for Makkah’s future transportation system, through its integration with the broader Masar project, which includes pedestrian walkways, more than 5,000 parking spaces, metro services and other urban infrastructure.