CrowdStrike rejects Delta Air Lines claims over flight woes

Delta canceled more than 6,000 flights over a six-day period, impacting more than 500,000 passengers. (File/Reuters)
Short Url
Updated 05 August 2024
Follow

CrowdStrike rejects Delta Air Lines claims over flight woes

  • CrowdStrike reiterated its apology to the airline operator
  • Within hours of the outage incident, CrowdStrike reached out to Delta to offer assistance

WASHINGTON: CrowdStrike on Sunday rejected a claim by Delta Air Lines that it should be blamed for flight disruptions following a July 19 global outage sparked by a faulty update, and suggested it had minimal potential liability.
Delta CEO Ed Bastian said last week the outage had cost the US airline $500 million and that it planned to take legal action to get compensation from the cybersecurity firm.
CrowdStrike reiterated its apology to the airline operator, but said in a letter from an external lawyer that it is “highly disappointed by Delta’s suggestion that CrowdStrike acted inappropriately and strongly rejects any allegation that it was grossly negligent or committed misconduct.”
Delta canceled more than 6,000 flights over a six-day period, impacting more than 500,000 passengers. It faces a US Transportation Department investigation into why it took so much longer for it to recover from the outage than other airlines.
The CrowdStrike letter said that “any liability by CrowdStrike is contractually capped at an amount in the single-digit millions.”
Delta declined to comment on the CrowdStrike letter.
Within hours of the outage incident, CrowdStrike reached out to Delta to offer assistance.
“Additionally, CrowdStrike’s CEO personally reached out to Delta’s CEO to offer onsite assistance, but received no response,” the letter said.
Bastian told CNBC last week CrowdStrike had offered “free consulting advice to help us.”
Delta told US lawmakers last week in a letter seen by Reuters that CrowdStrike’s faulty update “impacted more than half of Delta computers, including many of Delta’s workstations at every airport in the Delta network.”
The letter added Delta’s “complex IT system which distributes and synchronizes all our data, including the data that feeds our crew tracking and gating software, required manual recovery.”
The CrowdStrike letter added that if Delta files suit, it will need to answer “why Delta’s competitors, facing similar challenges, all restored operations much faster” and “why Delta turned down free onsite help from CrowdStrike professionals who assisted many other customers to restore operations much more quickly than Delta.”
A CrowdStrike spokesperson said “public posturing about potentially bringing a meritless lawsuit against CrowdStrike as a long-time partner is not constructive to any party. We hope that Delta will agree to work cooperatively to find a resolution.”


More UK charter flights to evacuate nationals from Lebanon

Updated 11 sec ago
Follow

More UK charter flights to evacuate nationals from Lebanon

  • More than 150 British nationals and their dependents were evacuated on Wednesday
  • Many commercial airlines have suspended flights to and from Beirut

LONDON: Britain will charter more flights to help citizens and dependents leave Lebanon, the foreign office said on Thursday as Israel continued to strike Beirut overnight.
More than 150 British nationals and their dependents were evacuated from the Lebanese capital on a UK government chartered flight that arrived in Birmingham, central England, on Wednesday, the ministry said.
“A limited number” of flights will depart from Beirut’s Rafic Hariri International Airport on Thursday, and “will continue for as long as the security situation allows,” it added.
The Foreign Commonwealth and Development Office (FCDO) said it was ready to support “hundreds” more to leave Lebanon in the coming days.
The statement came a day after Defense Secretary John Healey visited Cyprus, where 700 British troops and staff are stationed to prepare for the possible evacuations.
Many commercial airlines have suspended flights to and from Beirut.
“Recent events have demonstrated the volatility of the situation in Lebanon,” Foreign Secretary David Lammy said Thursday, reiterating his message for nationals to “leave the country immediately.”
As of last week, there were around 5,000 British nationals, dual nationals and dependents in Lebanon, according to government estimates.
Israel has intensified its bombing of southern Lebanon and parts of Beirut, saying it aims to secure its northern border after nearly a year of hostilities with Iran-backed Hezbollah.
The fighting has cost more than 1,000 lives in Lebanon so far.
The British government has confirmed that two of its fighter jets and a tanker were involved in responding to Iran’s firing of a barrage of missiles at Israel on Tuesday, although they “did not engage any targets.”


Russian man jailed for burning Qur’an charged with treason

Updated 03 October 2024
Follow

Russian man jailed for burning Qur’an charged with treason

  • Russia’s prosecutor general’s office said that 20-year-old Nikita Zhuravel was accused of sending footage of a freight train carrying warplanes

MOSCOW: A Russian man jailed in February for burning the Qur’an has been charged with treason by prosecutors who accuse him of passing video footage of military movements to Ukraine.
In a statement, Russia’s prosecutor general’s office said that 20-year-old Nikita Zhuravel was accused of sending footage of a freight train carrying warplanes, and information about the movements of a car linked to a Russian military base to a representative of Ukrainian intelligence.
It said Zhuravel had volunteered himself to send the Ukrainian intelligence officer the data.
Reuters was not immediately able to identify a lawyer representing Zhuravel in the treason case.
Zhuravel is serving a three-and-a-half-year sentence after being convicted under Russia’s law against offending religious believers, for publicly burning a Qur’an in his home city of Volgograd.
His case drew international attention last year when Chechen leader Ramzan Kadyrov published a video in which his son Adam was shown beating and kicking the defendant while he was in prison awaiting trial.
Russian investigators had earlier transferred his case to Chechnya. The Investigative Committee, which handles serious crimes, said this was because they received many messages from residents of the heavily Muslim region asking to be designated injured parties.


Armed assailants kill four in attack on Mexico rehab center

Updated 03 October 2024
Follow

Armed assailants kill four in attack on Mexico rehab center

  • The attack took place in Salamanca in the central state of Guanajuato on Tuesday night
  • Guanajuato is Mexico’s most violent state, according to official homicide statistics

CELAYA, Mexico: Armed assailants attacked a drug rehabilitation center in Mexico, killing four people and wounding five others, local authorities said Wednesday.
The attack took place in Salamanca in the central state of Guanajuato on Tuesday night, the municipal government said in a statement.
Police and the National Guard “initiated a chase to find those responsible,” but the attackers escaped by throwing down metal spikes to puncture the tires of security forces in pursuit, it said.
Police said three bodies of those killed were found inside the rehab center while a fourth was found in the street.
No suspects have been arrested yet.
Disputes between drug gangs have led to rehab centers being targeted in several attacks in Mexico.
Authorities say some rehab centers are used as safe havens by suspected members of criminal groups, who are attacked by their rivals when found.
Guanajuato is Mexico’s most violent state, according to official homicide statistics, due to fighting between the local Santa Rosa de Lima cartel and the powerful Jalisco New Generation.
Mexico has recorded more than 450,000 murders since December 2006, when a controversial military anti-drug operation was launched.


Six migrants including Pakistanis shot dead by Mexican troops near Guatemalan border

Updated 03 October 2024
Follow

Six migrants including Pakistanis shot dead by Mexican troops near Guatemalan border

  • Soldiers opened fire on truck carrying migrants from Egypt, Nepal, Cuba, India, Pakistan, one other country
  • Soldiers then approached the truck and found four of the migrants dead and 12 wounded

MEXICO CITY: Six international migrants are dead after Mexican soldiers opened fire on a truck carrying a group near the border with Guatemala, Mexico’s Defense Department said Wednesday.

The department said in a statement that soldiers claimed they heard shots as the trucks and two other vehicles approached their position late Tuesday in the southern state of Chiapas, near the town of Huixtla.

Two soldiers opened fire on the truck, which was carrying migrants from Egypt, Nepal, Cuba, India, Pakistan and at least one other country. Soldiers then approached the truck and found four of the migrants dead, and 12 wounded.

Two of the wounded later died of their injuries. There was no immediate information on the condition of the other 10.

Local prosecutors confirmed all the victims died of gunshot wounds. The Defense Department did not say whether the migrants died as a result of army fire, or whether any weapons were found in the truck.

There were 17 other migrants in the truck who were unharmed. The vehicle was carrying a total of 33 migrants. The area is common route for smuggling migrants, who are often packed into crowded freight trucks.

The department said the two soldiers who opened fire were relieved of duty pending investigations. In Mexico, any incident involving civilians is subject to civilian prosecution, but soldiers can also face military courts martial for those offenses.

It is not the first time Mexican forces have opened fire on vehicles carrying migrants in the area, which is also the object of turf battles between warring drug cartels.

In the same area in 2021, the quasi-military National Guard opened fire on a pickup truck carrying migrants, killing one and wounding four.

Irineo Mujica, a migrant rights activist who has frequently accompanied caravans of migrants in that area of Chiapas, said he doubted the migrants or their smugglers opened fire.

“It is really impossible that these people would have been shooting at the army,” Mujica said. “Most of the time, they get through by paying bribes.”

The UN agency for refugees in Mexico, known as the ACNUR, wrote that it “expresses its concern about the events in Chiapas,” noting “people in migration are exposed to great risks during their journey, and that is why it is indispensable they have legal means of access, travel, and integration to avoid tragedies like these.”

If the deaths were the result of army fire, as appears likely, it could prove a major embarrassment for President Claudia Sheinbaum, who took office Tuesday.

Sheinbaum has followed the lead of former president Andrés Manuel López Obrador in giving the armed forces extraordinary powers in law enforcement, state-run companies , airports, trains and construction projects.


Taiwan shuts down for second day as Typhoon Krathon to land

Updated 03 October 2024
Follow

Taiwan shuts down for second day as Typhoon Krathon to land

  • Krathon packs sustained wind speeds of 126 kilometers per hour and gusts of up to 162kph
  • Across Taiwan, nearly 10,000 people had been evacuated as of Thursday

KAOHSIUNG, Taiwan: Taiwan shut down schools and offices for a second day Thursday as Typhoon Krathon pounded the island before its expected landfall, leaving two dead and more than 100 injured.
Krathon, packing sustained wind speeds of 126 kilometers (78 miles) per hour and gusts of up to 162 kph — was 30 kilometers southwest of southern Kaohsiung at 10:00 am (0200 GMT), according to the Central Weather Administration (CWA).
“The center of the typhoon is forecast to make landfall around noon, near southern Tainan, Kaohsiung or Pingtung. The time has been delayed as it’s moving very slowly,” forecaster Chang Chun-yao said.
While CWA chief Cheng Chia-ping said Wednesday that the typhoon was expected to weaken rapidly after landing, residents of Kaohsiung were urged to take shelter.
“There will be winds of destructive force caused by typhoon in this area. Take shelter ASAP,” the CWA said in a warning sent three times to residents’ mobile phones Thursday.
Kaohsiung’s mayor, Chen Chi-mai, told reporters the city was experiencing “the strongest winds” and that he expected the typhoon to make landfall by 1 pm.
“We urge residents not to go out unless necessary,” he said. “So far, Kaohsiung has recorded 356 disaster cases, mostly falling trees and advertising signs.”
Torrential rain and powerful winds unleashed on the island have already left at least two people dead, two missing and 123 injured, said the National Fire Agency.
A 70-year-old man was rushed to hospital on Tuesday after he fell while trimming trees in eastern Hualien county and died in hospital the next day.
And a 66-year-old man, hospitalized in nearby Taitung on Monday after his truck hit a huge rock that had fallen onto the road, also died Wednesday.
Krathon has disrupted traffic, causing all domestic flights to be suspended for a second day and the cancelation of around 240 international flights.
Across Taiwan, nearly 10,000 people had been evacuated as of Thursday, according to the interior ministry.
Krathon has caused mudslides and flooding, and damaged houses and roads in some areas as it slowly moves toward Taiwan, officials and reports said.
In Kaohsiung, strong gusts swept three motorcyclists to the ground as they were driving, while swaying buildings, shattering windows in some buildings and uprooting trees.
Powerful waves pounded the coast of nearby Pingtung county, with some seawater spilling onto a road and causing it to collapse in two places, TV footage showed.
In New Taipei city in the island’s north, where rain and wind was intensifying, a mudslide sent a large rock tumbling down onto a temple near a slope, partially smashing its roof, SET TV reported.
Taiwan is accustomed to frequent tropical storms from July to October, but experts say climate change has increased their intensity, leading to heavy rains, flash floods and strong gusts.
In July, Gaemi became the strongest typhoon to make landfall in Taiwan in eight years, killing at least 10 people, injuring hundreds, and triggering widespread flooding in Kaohsiung.
The storm was approaching Taiwan after slamming into a remote group of Philippine islands, where it cut power and communications and damaged “many” houses, according to a local mayor.