Riyadh Air and Delta sign MoU to boost Saudi Arabia, North America connectivity

Saudi airline Riyadh Air and American carrier Delta Air Lines have signed a memorandum of understanding to expand route options for customers traveling between North America, Saudi Arabia and onward destinations. (Supplied)
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Updated 09 July 2024
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Riyadh Air and Delta sign MoU to boost Saudi Arabia, North America connectivity

  • The agreement lays the groundwork for long-term flight codesharing, as well as cooperation on customer service, loyalty programs and broader aviation services
  • The airlines ‘share common goals and pursue the highest standards in many areas including guest experience, loyalty and sustainability,’ says Riyadh Air CEO Tony Douglas

LONDON: Saudi airline Riyadh Air and American carrier Delta Air Lines have signed a memorandum of understanding to expand route options for customers traveling between North America, Saudi Arabia and onward destinations.

The agreement, which is subject to regulatory approval, was signed on Tuesday by executives from the airlines at the Delta Flight Museum in Atlanta. It lays the groundwork for a long-term relationship that will include codeshare and interline connectivity, the firms said, as well as a partnership that encompasses loyalty programs and broader aviation services including maintenance, repairs and training.

“We look forward to enjoying a very warm and productive relationship with Delta Air Lines, one of the largest and most successful airlines in the world,” Tony Douglas, the CEO of Riyadh Air, said during the ceremony.

“Riyadh Air and Delta Air Lines share common goals and pursue the highest standards in many areas including guest experience, loyalty and sustainability, built upon great networks and strong connectivity.”

Delta CEO Ed Bastian said the partnership will create an “array of new choices, benefits and destinations” for customers.

“Most importantly, Riyadh Air shares Delta’s commitment to providing a welcoming, caring and elevated customer experience, which is why we’re looking forward to building and expanding this partnership in the months and years ahead,” he added.

Riyadh Air was founded in March 2023 and operations are scheduled to begin in 2025.


Saudi Arabia ranks 2nd globally in digital government, World Bank 2025 index shows


Updated 18 December 2025
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Saudi Arabia ranks 2nd globally in digital government, World Bank 2025 index shows


WASHINGTON: Saudi Arabia has achieved a historic milestone by securing second place worldwide in the 2025 GovTech Maturity Index released by the World Bank.

The announcement was made on Thursday during a press conference in Washington, DC, which evaluated 197 countries.

The Kingdom excelled across all sub-indicators, earning a 99.64 percent overall score and placing it in the “Very Advanced” category.

It achieved a score of 99.92 percent in the Core Government Systems Index, 99.90 percent in the Public Service Delivery Index, 99.30 percent in the Digital Citizen Engagement Index, and 99.50 percent in the Government Digital Transformation Enablers Index, reflecting some of the highest global scores.

This includes outstanding performance in digital infrastructure, core government systems, digital service delivery, and citizen engagement, among the highest globally.

Ahmed bin Mohammed Al-Suwaiyan, governor of the Digital Government Authority, attributed this achievement to the unwavering support of the Saudi leadership, strong intergovernmental collaboration, and effective public-private partnerships.

He highlighted national efforts over recent years to re-engineer government services and build an advanced digital infrastructure, which enabled Saudi Arabia to reach this global standing.

Al-Suwaiyan emphasized that the Digital Government Authority continues to drive innovation and enhance the quality of digital services, in line with Saudi Vision 2030, supporting the national economy and consolidating the Kingdom’s transformation goals.

The 2025 GTMI data reflects Saudi Arabia’s excellence across key areas, including near-perfect scores in core government systems, public service delivery, digital citizen engagement, and government digital transformation enablers. This balanced performance places the Kingdom firmly in the “Grade A” classification for very advanced countries, demonstrating the maturity of its digital government ecosystem.

Saudi Arabia’s progress in the index has been remarkable: from 49th place in the 2020 edition, to third in 2022, and now second in 2025, confirming its status as a global leader in digital transformation and innovation.

The achievement also reflects the Kingdom’s focus on putting people at the center of digital transformation, enhancing user experience, improving government efficiency, and integrating artificial intelligence and emerging technologies across public services.