SINGAPORE: Singapore Airlines (SIA) said Tuesday it had offered $10,000 in compensation to passengers who suffered minor injuries on a flight hit by extreme turbulence last month and will discuss higher payouts with those more badly hurt.
A 73-year-old British man died and several other passengers and crew onboard flight SQ321 from London suffered skull, brain and spine injuries during the terrifying high-altitude ordeal.
The pilots diverted the Singapore-bound Boeing 777-300ER carrying 211 passengers and 18 crew to Bangkok, where the injured were taken to hospitals.
In a statement on Tuesday, SIA said it had sent out emails offering $10,000 in compensation to passengers who sustained minor injuries during the incident.
“For those who sustained more serious injuries... we have invited them to discuss a compensation offer to meet each of their specific circumstances when they feel well and ready to do so,” the airline said.
“Passengers medically assessed as having sustained serious injuries, requiring long-term medical care, and requesting financial assistance are offered an advance payment of $25,000 to address their immediate needs.
“This will be part of the final compensation that these passengers will receive.”
In addition, the carrier said it would refund the airfares of all passengers on the flight, including those who were not injured.
“All passengers will also receive delay compensation in accordance with the relevant European Union or United Kingdom regulations,” it said.
As of Tuesday afternoon, 11 passengers from the flight were still receiving treatment in hospitals in Bangkok, a SIA spokesperson said.
Under the Montreal Convention, airlines are liable for damages for the injury or death of passengers while on an airplane.
“The compensation amounts are determined by the severity of each passenger’s injuries, based on the information provided thus far by the respective medical institutions,” the spokesperson said.
“We recognize that passengers with more serious injuries may require further support tailored to their individual circumstances.”
SIA earlier gave Sg$1,000 ($740) to each passenger departing Bangkok for their final destination to cover their immediate expenses.
It has also been shouldering the medical expenses of the injured passengers, and had arranged for their family members to fly to Bangkok when requested.
“SIA remains committed to supporting the affected passengers who were on board SQ321,” the airline said.
Singapore’s transport ministry has said a sudden 54-meter altitude drop caused unbelted passengers on the flight to be thrown violently inside the cabin.
The aircraft experienced a “rapid change” in gravitational force, or G-force, while it was passing over the south of Myanmar, the ministry said, citing a preliminary report by Singapore’s Transport Safety Investigation Bureau.
The investigation team included experts from the TSIB, the US National Transportation Safety Board, the US Federal Aviation Administration and the plane’s manufacturer Boeing.
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Singapore Airlines offers $10,000 to passengers hurt by turbulence
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Singapore Airlines offers $10,000 to passengers hurt by turbulence
- A British man died and several other passengers and crew onboard flight SQ321 from London suffered injuries during the terrifying high-altitude ordeal
US warned Ukraine not to hit US interests in strikes on Russia energy infrastructure, envoy says
- State Department demarche came after strike on Russian port
- Ukraine does not feel abandoned by US, envoy says
WASHINGTON: The US State Department told the Ukrainian government to refrain from hitting US interests following a Ukrainian attack on the Russian port of Novorossiysk on the Black Sea, Kyiv’s ambassador to Washington said on Tuesday. Ambassador Olha Stefanishyna described the message as a demarche, a formal, official message, but declined to elaborate on how it was received and whether she was summoned by the State Department. She said Ukraine had taken note of the communication.
The State Department declined to comment.
Stefanishyna, speaking on the fourth anniversary of Russia’s full-scale invasion on February 24, 2022, said the State Department reached out after Ukraine’s attack on Novorossiysk “because it affected American (and) Kazakh economic interest.” Most of Kazakhstan’s oil is sent to Novorossiysk for export. The port halted its November oil exports briefly on Friday after a Ukrainian drone attack.
Stefanishyna said the message focused on strikes affecting US interests, not halting attacks on Russian infrastructure.
“This reach-out was not related to encouraging Ukraine from refraining to attack Russian military and energy infrastructure. It was related to the very fact that American economic interest was affected there,” she said.
She said the incident made clear that Ukraine had failed to establish similarly close economic ties with the US in the decades since its independence following the collapse of the Soviet Union, and she was determined to change that. Her job as ambassador was focused on working with the US to achieve a peace deal, as well as ensuring that Kyiv built sustainable and long-lasting American economic interests in Ukraine, she said, adding this would provide her country with one of the most powerful security guarantees.
Two days of peace talks in Geneva between Ukraine and Russia last week have failed to produce a breakthrough.
Not feeling abandoned
Stefanishyna, who later attended President Donald Trump’s State of the Union address in Congress, said her country was grateful for Trump’s personal engagement on ending the war and does not feel abandoned by Washington, despite the failure to reach a ceasefire and his decision to scale back military support. The ambassador, who served as Ukraine’s deputy prime minister for European and Euro-Atlantic integration before going to Washington, urged Congress to pass a comprehensive sanctions bill that would lay the groundwork for further sanctions against Russia, after last year’s moves to designate Russia’s two largest oil companies, Lukoil and Rosneft. She said Ukraine was working closely with US lawmakers on the legislation, predicting that it would have overwhelming bipartisan support once introduced, and that she expected Trump to sign it once it passed.
“So it should be either passed now, or we will just have to recognize that there’s no will to do it,” she said.
Ukraine was also working with the US government on new ways to deprive Russia of revenue to fund the war, but declined to give details.
“There’s a number of engagements which are ongoing,” she said. “What I can say is that we have not been abandoned by the US government.”
Stefanishyna said she expected Trump’s address to Congress to touch on foreign affairs and ending Russia’s war in Ukraine.
The State Department declined to comment.
Stefanishyna, speaking on the fourth anniversary of Russia’s full-scale invasion on February 24, 2022, said the State Department reached out after Ukraine’s attack on Novorossiysk “because it affected American (and) Kazakh economic interest.” Most of Kazakhstan’s oil is sent to Novorossiysk for export. The port halted its November oil exports briefly on Friday after a Ukrainian drone attack.
Stefanishyna said the message focused on strikes affecting US interests, not halting attacks on Russian infrastructure.
“This reach-out was not related to encouraging Ukraine from refraining to attack Russian military and energy infrastructure. It was related to the very fact that American economic interest was affected there,” she said.
She said the incident made clear that Ukraine had failed to establish similarly close economic ties with the US in the decades since its independence following the collapse of the Soviet Union, and she was determined to change that. Her job as ambassador was focused on working with the US to achieve a peace deal, as well as ensuring that Kyiv built sustainable and long-lasting American economic interests in Ukraine, she said, adding this would provide her country with one of the most powerful security guarantees.
Two days of peace talks in Geneva between Ukraine and Russia last week have failed to produce a breakthrough.
Not feeling abandoned
Stefanishyna, who later attended President Donald Trump’s State of the Union address in Congress, said her country was grateful for Trump’s personal engagement on ending the war and does not feel abandoned by Washington, despite the failure to reach a ceasefire and his decision to scale back military support. The ambassador, who served as Ukraine’s deputy prime minister for European and Euro-Atlantic integration before going to Washington, urged Congress to pass a comprehensive sanctions bill that would lay the groundwork for further sanctions against Russia, after last year’s moves to designate Russia’s two largest oil companies, Lukoil and Rosneft. She said Ukraine was working closely with US lawmakers on the legislation, predicting that it would have overwhelming bipartisan support once introduced, and that she expected Trump to sign it once it passed.
“So it should be either passed now, or we will just have to recognize that there’s no will to do it,” she said.
Ukraine was also working with the US government on new ways to deprive Russia of revenue to fund the war, but declined to give details.
“There’s a number of engagements which are ongoing,” she said. “What I can say is that we have not been abandoned by the US government.”
Stefanishyna said she expected Trump’s address to Congress to touch on foreign affairs and ending Russia’s war in Ukraine.
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