INTERVIEW: OSN’s vice president of strategy explains company’s shift toward a ‘dishless’ future

Devrim Malak, SVP Strategy at OSN. (Supplied)
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Updated 05 June 2023
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INTERVIEW: OSN’s vice president of strategy explains company’s shift toward a ‘dishless’ future

  • ‘It’s all about making sure the right audience and right content are coming together in the right place,’ said Devrim Malak

DUBAI: Regional TV and streaming company OSN announced last month that it would be going fully “dishless” as it unveiled an upgraded version of its OSNtv box, additional channels and new content.

In an exclusive interview with Arab News, Devrim Malak, OSN’s vice president of strategy, explained the reasons for the landmark move and what it means for the future of the company’s services.

“Since the launch of our streaming product, a lot has changed in the region,” said Malak. Lifestyles have evolved, she added, and as a result so have content-consumption habits and so people want more “flexibility in their viewing” across devices, whether mobile or TV, and across platforms, whether streaming or linear broadcasting.

The new, Android-powered OSNtv box merges the worlds of linear broadcasting and streaming, enabling viewers to consume both through the same device. In some ways it is “literally the start of pivoting the whole business to streaming,” Malak said.

OSNtv now gathers all of the services the company offers in a simple plug-and-play device, solving the problem of people having to switch between devices to consume different kinds of content, she explained, and reimagines linear broadcasting by enabling viewers to consume “live” TV on demand.

The world of linear broadcasting traditionally has been restricted to a set schedule. Although programs could be recorded to watch later, linear TV viewers who forgot to set the recorder risked missing out. Now they can watch content on demand whenever they like, regardless of schedules.

“Time is the most valuable currency in the world,” said Malak, and OSN is “super aware” of its consumers’ needs, which means it is adapting its offerings to match their evolving lifestyles instead of the other way around.

OSN has also launched three new channels: The flagship OSNtv One; OSNtv Showcase Classics, which will feature HBO favorites; and OSNtv Now, which brings together the best of OSN W and OSN Living and is designed to cater to a younger audience.

“Channel lineup is an important part of our portfolio,” said Malak. “So it’s important we have the right channels for different demographics and also adapt our offerings based on the expectations of our customers, as well as the market.”

OSN has contracts with a number of major global producers, including ITV Studios, NBCUniversal and Warner Bros. Discovery, but felt its full library of content was not being utilized to its full potential, Malak explained.




Regional TV and streaming company OSN announced last month that it would be going fully “dishless” as it unveiled an upgraded version of its OSNtv box, additional channels and new content. (Supplied)

Therefore the company decided to create a space for this content through “high-performing channels” because “it’s all about making sure the right audience and right content are coming together in the right place,” she said.

The COVID-19 pandemic accelerated the growth of the streaming market, resulting in new, international players gaining a foothold in regional streaming. OSN, however, remains unfazed by this, according to Malak. In fact, she said, competition is good because “relativity is important” as it gives consumers a chance to compare services and see where the value lies.

“Even with new or international brands coming in, our position or perception, or the place that we have in people’s minds and hearts, hasn’t changed,” she added.

Content remains key, Malak said, adding: “We are very selective, and we have very high standards when it comes to content. It’s at the core of what we’re doing.”

This is partly why the company has not gone all out on the development of original content, she explained.

“We’re not producing a lot of things just for the sake of producing them,” Malak said. “We have a perspective: If we’re doing something, we need to be different than the others.”

Therefore the company is not focusing on volume when it comes to original content.

“We have a long-term investment plan and it’s on track,” Malak added. “We are trying to find stories that we believe we should be telling, and not anyone else, and we should be telling them the way that we want to.”

As the company moves toward a future with an increased focus on streaming, Malak said the new OSNtv offering “represents an evolution of OSN’s investment into streaming with linear capabilities, but not exclusively” and that the company will “continue to offer a range of products, including satellite connectivity.”


A look back at how Arab News marked its 50th anniversary

Updated 31 December 2025
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A look back at how Arab News marked its 50th anniversary

  • In a year crowded with news, the paper still managed to innovate and leverage AI to become available in 50 languages
  • Golden Jubilee Gala, held at the Diplomatic Quarter in Riyadh, now available to watch on YouTube

RIYADH: In 2025, the global news agenda was crowded with headlines concerning wars, elections and rapid technological change.

Inside the newsroom of Arab News, the year carried additional weight: Saudi Arabia’s first English-language daily marked its 50th anniversary.

And with an industry going through turmoil worldwide, the challenge inside the newsroom was how to turn a midlife crisis into a midlife opportunity. 

For the newspaper’s team members, the milestone was less about nostalgia than about ensuring the publication could thrive in a rapidly changing and evolving media landscape.

“We did not want just to celebrate our past,” said Faisal J. Abbas, editor-in-chief of Arab News. “But more importantly, we were constantly thinking of how we can keep Arab News relevant for the next five decades.”

Faisal J. Abbas, editor-in-chief of Arab News. (Supplied)

The solution, he added, came down to two words: “Artificial intelligence.”

For the Arab News newsroom, AI was not a replacement for journalism but as a tool to extend it.

“It was like having three eyes at once: one on the past, one on the present, and one on the future,” said Noor Nugali, the newspaper’s deputy editor-in-chief.

Noor Nugali, deputy editor-in-chief of Arab News. (Supplied)

One of the first initiatives was the 50th anniversary commemorative edition, designed as a compact historical record of the region told through Arab News’ own reporting.

“It was meant to be like a mini history book, telling the history of the region using Arab News’ archive with a story from each year,” said Siraj Wahab, acting executive editor of the newspaper.

The issue, he added, traced events ranging from the outbreak of the Lebanese civil war in 1975 to the swearing-in of Donald Trump, while also paying homage to former editors-in-chief who shaped the newspaper’s direction over five decades.

The anniversary edition, however, was only one part of a broader strategy to signal Arab News’ focus on the future.

To that end, the paper partnered with Google to launch the region’s first AI-produced podcast using NotebookLM, an experimental tool that synthesizes reporting and archival material into audio storytelling.

The project marked a regional first in newsroom-led AI audio production.

The podcast was unveiled during a special 50th anniversary ceremony in mid-November, held on the sidelines of the Arab Media Forum, hosted by the Dubai Future Foundation. The event in the UAE’s commercial hub drew regional media leaders and officials.

Remarks at the event highlighted the project as an example of innovation in legacy media, positioning Arab News as a case study in digital reinvention rather than preservation alone.

“This is a great initiative, and I’m happy that it came from Arab News as a leading media platform, and I hope to see more such initiatives in the Arab world especially,” said Mona Al-Marri, director-general of the Government of Dubai Media Office, on the sidelines of the event.

“AI is the future, and no one should deny this. It will take over so many sectors. We have to be ready for it and be part of it and be ahead of anyone else in this interesting field.”

Behind the scenes, another long-form project was taking shape: a documentary chronicling Arab News’ origins and its transformation into a global, digital-first newsroom.

“While all this was happening, we were also working in-house on a documentary telling the origin story of Arab News and how it transformed under the current editor into a more global, more digital operation,” said Nugali.

The result was “Rewriting Arab News,” a documentary examining the paper’s digital transformation and its navigation of Saudi Arabia’s reforms between 2016 and 2018. The film charted editorial shifts, newsroom restructuring and the challenges of reporting during a period of rapid national change.

The documentary was screened at the Frontline Club in London, the European Union Embassy, Westminster University, and the World Media Congress in Bahrain. It later became available on the streaming platform Shahid and onboard Saudi Arabian Airlines.

The grand slam of the anniversary year was the Golden Jubilee of Arab News gala, held in late September in Riyadh’s Diplomatic Quarter. (AN photo)

It was also nominated for an Association for International Broadcasting award.

In early July, a special screening of the documentary took place at the EU Embassy in Riyadh. During the event, EU Ambassador to Saudi Arabia Christophe Farnaud described the film as an “embodiment” of the “incredible changes” that the Kingdom is undergoing.

“I particularly appreciate … the historical dimension, when (Arab News) was created in 1975 — that was also a project corresponding to the new role of the Kingdom,” Farnaud said. “Now the Kingdom has entered a new phase, a spectacular phase of transformation.”

Part of the documentary is narrated by Prince Turki Al-Faisal, the former Saudi ambassador to the US, who in the film delves into the paper’s origins.

Prince Turki Al-Faisal, the former Saudi ambassador to the US. (AN photo)

The grand slam of the anniversary year was the Golden Jubilee of Arab News gala, held in late September in Riyadh’s Diplomatic Quarter.

Hosted by the Dean of Diplomatic Corps in Saudi Arabia and Ambassador of Djibouti to Riyadh Dya-Eddine Said Bamakhrama, the evening featured a keynote address by Prince Turki, who spoke about Arab News’ founding under his father, the late King Faisal, and its original mission to present the Kingdom to the English-speaking world.

The Dean of Diplomatic Corps in Saudi Arabia and Ambassador of Djibouti to Riyadh Dya-Eddine Said Bamakhrama (far left). (AN photo)

Arab News was established in Jeddah in 1975 by brothers Hisham and Mohammed Ali Hafiz under the slogan to give Arabs a voice in English while documenting the major transformations taking place across the Middle East.

The two founders were honored with a special trophy presented by Prince Turki, Assistant Media Minister Abdullah Maghlouth, Editor-in-Chief Abbas, and family member and renowned columnist Talat Hafiz on behalf of the founders. 

During the gala, Abbas announced Arab News’ most ambitious expansion yet: the launch of the publication in 50 languages, unveiled later at the World Media Congress in Madrid in cooperation with Camb.AI.

The grand slam of the anniversary year was the Golden Jubilee of Arab News gala, held in late September in Riyadh’s Diplomatic Quarter. (AN photo)

The Madrid launch in October underscored Arab News’ aim to reposition itself not simply as a regional paper, but as a global platform for Saudi and Middle Eastern perspectives.

The event was attended by Princess Haifa bint Abdulaziz Al-Mogrin, the Saudi ambassador to Spain; Arab and Spanish diplomats; and senior editors and executives.

As the anniversary year concluded, Arab News released the full video of the Golden Jubilee Gala to the public for the first time, making the event accessible beyond the room in which it was held.

For a newspaper founded in an era of typewriters and wire copy, the message of its 50th year was clear: longevity alone is not enough. Relevance, the newsroom concluded, now depends on how well journalism adapts without losing sight of its past.