Broadband providers warned of potential backlash as Netflix tightens grip on password sharing

Netflix in April estimated that more than 100 million households around the world shared accounts with other users. (AFP/File)
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Updated 17 May 2023
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Broadband providers warned of potential backlash as Netflix tightens grip on password sharing

  • Streaming giant reported to have told providers to prepare for wave of complaints
  • Netflix crackdown on password sharing is imminent, sources say

LONDON: Netflix warned broadband and telecom companies that its crackdown on password sharing could lead to backlash from customers.

The streaming giant held talks with some of the UK’s leading telecom companies and other media groups that use Netflix as part of bundled TV content to alert them of potential consequences as it prepares to enforce rules limiting how subscribers can share their accounts with others.

The talks are designed to help operators prepare for a potential wave of complaints from customers who may be unhappy with Netflix’s plans to crack down on password sharing.

According to multiple sources, the Californian SVOD is expected to tighten its grip on password sharing within the new few weeks as it hopes to increase profitability amid slowing rates of new subscriber growth.

Netflix in April estimated that more than 100 million households around the world shared accounts with other users.

The Financial Times reported on Tuesday that Netflix “had sought to ensure its partners were kept informed about its plans as they progressed over the past few months,” as it expects heaps of customers who have grown accustomed to sharing passwords to complain to their providers.

Although exact details have yet to be made public, people close to the matter anticipate that once the account-sharing crackdown begins, customers will be encouraged to set a primary location.

Netflix account holders will be able to share their accounts with anyone in their household, but if someone tries to use the account from outside the primary location, the account holder will be notified about additional charges.

When traveling, users can request a temporary code from the service when signing in, which will grant access to their account for seven days.

Netflix expanded its crackdown on password sharing to primary markets in the first quarter of 2023.

The policy, which had been tested in selected South American markets in 2022, was rolled out in Canada, New Zealand, Spain, and Portugal, with mixed results, leading the streaming giant to postpone the wider deployment after noticing a “cancel reaction.”

In Spain, the streaming giant lost 1 million members, while in Canada, Netflix said in April that it was “taking the right approach” after the number of paying users was higher than before the launch.


Study finds nearly half of UK news stories on Muslims show signs of bias

Updated 09 March 2026
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Study finds nearly half of UK news stories on Muslims show signs of bias

  • Centre for Media Monitoring finds 20,000 out of 40,913 articles from 30 major news outlets contain bias and 70% link Muslims to negative behaviors or themes
  • Findings reveal ‘deeply concerning evidence of structural bias’ in portrayal of Muslims by UK press and point to ‘systemic problem’ within the media, says center’s director

LONDON: Nearly half of news articles published in the UK in 2025 that referenced Muslims or Islam contained some degree of bias, according to a report issued on Monday by the Centre for Media Monitoring. It also found that about 70 percent of stories linked Muslims to negative behaviors or themes.

The nonprofit organization, which tracks the ways in which Muslims and Islam are portrayed in the media, examined 40,913 articles from 30 major news outlets and found that about 20,000 showed some form of bias.

The study looked at “structural patterns” in coverage that “shape public narratives” about Muslims amid rising hostility toward the community.

“As the largest study of its kind ever conducted in the UK, this report presents deeply concerning evidence of structural bias in how Muslims are portrayed in the UK press,” said Rizwana Hamid, the director of the organization.

It found that 70 percent of the articles it reviewed highlighted negative aspects related to Muslims, though not all of the stories were biased in themselves. The wider patterns were also troubling: 44 percent of the coverage omitted key context, 17 percent relied on generalizations, and 13 percent included outright misrepresentation.

Taken together, the monitoring center said, the findings amounted to evidence of an “information integrity crisis” that distorts public understanding, and “a deeply concerning trend” in reporting on Muslims.

The research points to a “systemic problem within our media ecosystem,” Hamid said.

“When entire communities are repeatedly framed through lenses of suspicion or threat, it inevitably shapes public attitudes, political debate and the everyday lives of British Muslims,” she added.

News brands targeting right-wing audiences were more likely to produce biased coverage, the report found.

The Spectator magazine and GB News were identified as having the highest proportion of “very biased” articles, and as the “worst across all five bias categories”: negative framing, generalizations, misrepresentation, lack of context, and problematic headlines.

Other outlets highlighted for displaying high levels of biased content about Muslims included The Telegraph, The Jewish Chronicle, Daily Express, The Sun, Daily Mail and The Times.

In contrast, the BBC, other broadcasters and left-leaning outlets recorded the lowest rates of bias in the study.

The research comes as British Muslims report rising levels of discrimination. Official figures published in October revealed that religious hate crimes against Muslims rose by 19 percent in the year to March 2025 compared with the previous 12 months.