DHL Pakistan scales down operations amid restrictions on remittance outflows

This undated file photo shows DHL vehicles in Pakistan. (Photo courtesy: @DHLExpressPakistan/YouTube)
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Updated 27 February 2023
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DHL Pakistan scales down operations amid restrictions on remittance outflows

  • From March 15, DHL Pakistan suspending ‘Import Express Product,’ restricting outbound shipments to 70kg per shipment
  • ​​​​​​​Pakistan’s foreign exchange reserves have fallen below a three-week import cover, forcing a restriction of USD outflows

KARACHI: Global logistics company DHL on Monday announced it was scaling down its operations in Pakistan following restrictions imposed by the government on the outflow of remittances, as the South Asian nation grapples with dwindling foreign exchange reserves.

Pakistan is facing a balance of payments crisis and foreign exchange reserves held with the central bank have fallen below a three-week import cover, forcing the government to restrict outflows of the US dollar. Faced with critically low US-dollar reserves, the government has banned all but essential food and medicine imports until a lifeline bailout is agreed with the International Monetary Fund (IMF).

Industries such as steel, textiles and pharmaceuticals are barely functioning, forcing thousands of factories to close and deepening unemployment.

The country’s banks are also delaying or denying the opening of Letter of Credits (LCs) for the import of goods while a huge number of import cartons await clearance at the country's ports.  

In a customer notice on Monday, DHL said regulatory authorities had imposed restrictions on outward remittances for foreign companies operating in Pakistan, making it“unsustainable for DHL Express to continue providing the full product offerings in Pakistan.”

“Effective 15 March 2023, we will be suspending our ‘Import Express Product’ and restricting outbound shipments to a maximum weight of 70 kg per shipment for all customers billed in Pakistan,” the customer notice read, adding that the last pick-up date would be March 14, 2023 but shipments picked up on or before this date would still be delivered.

The German logistics company providing courier, package delivery and express mail services delivers over 1.8 billion parcels per year in over 220 countries and territories.  

Mirza Fawad Ali, vice president of commercial operations at DHL Express Pakistan, told Arab News the decision to suspend imports and limit outbound shipments had been made by the company’s global board.  

“The global board of DHL has decided to limit operations in Pakistan due to the constrained being faced by the company,” Ali said.

DHL officials said remittances sent by DHL Pakistan covered the cost of DHL's international aviation, hub, gateway and last-mile deliveries incurred through the global network for shipments sent and received by customers.

Ali said some stuck payments dated back to 2021. However, he said the company was in contact with authorities to allow for the resumption of the full suite of services in Pakistan at the earliest.

“We hope that the things would soon improve and we will be able to resume our services in Pakistan at full scale,” Ali said.

Low foreign exchange reserves in recent months have exerted immense pressure on the country's national currency, which has witnessed massive devaluation against the greenback and traded at Rs259.92 in the interbank market on Monday.  


Pakistan to open today televised bidding for privatization of loss-making flag carrier PIA

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Pakistan to open today televised bidding for privatization of loss-making flag carrier PIA

  • Pakistan plans to privatize 75 percent of the carrier, while retaining its name and branding
  • Three contenders remain in race to buy the airline after Fauji Fertilizer Company’s withdrawal

ISLAMABAD: Pakistan is set to hold a live broadcast bidding process today, Tuesday, for the privatization of the Pakistan International Airlines (PIA), officials said, with three consortiums contending to buy the loss-making national flag carrier.

The government prequalified four investor groups in July, but Fauji Fertilizer Company, part of a military-backed conglomerate, withdrew from the process recently.

The remaining contenders include two consortiums led by Lucky Cement and Arif Habib Corporation, and a private airline Airblue.

Pakistan aims to privatize 75 percent of the carrier, while retaining its name and branding, according to PM Shehbaz Sharif’s office. The decision marks Islamabad’s most aggressive push in decades to reform the debt-ridden airline, which has accumulated more than $2.8 billion in losses.

Speaking to Arab News, Muhammad Ali, adviser to the prime minister on privatization, said the exit of Fauji Fertilizer Company from the bidding process does not preclude future collaboration.

“We don’t know if Fauji [Fertilizer Company] will partner or not with the winning bidder. However, they have withdrawn from the race,” he said.

The sealed bids will be submitted by the bidders at 10:30am on Tuesday.

“Reference price for PIACL’s (Pakistan International Airlines Corporation Limited) bidding will only be approved by the Privatization Commission Board and the Cabinet Committee on Privatization after bids have been received,” the government said in a statement on Monday.

“The bids will be opened in a ceremony starting at 3:30pm [on Tuesday] in the presence of the bidders. The bids and the reference prices will be announced and the bidding will be concluded as per agreed terms.”

PIA’s sale is a central to Islamabad’s economic reform agenda under a $7 billion bailout agreed last year with the International Monetary Fund (IMF). Officials say the airline’s privatization is essential to halt recurring losses, revive international routes and ease pressure on the budget.

This is Pakistan’s third attempt at PIA privatization, following a failed 2024 auction that received only one bid of $35 million that was far below the government’s nearly $300 million asking price, according to Privatization Commission records. Islamabad is targeting $302 million in privatization proceeds this year.

“Privatization of PIA will avoid burden on exchequer, expand airline’s fleet, improve service quality, create employment opportunities, and help Pakistan’s aviation, tourism and GDP (gross domestic product) to grow,” Ali said.

Once considered among Asia’s leading airlines, PIA has accumulated more than $2.8 billion in losses. The airline has struggled with chronic mismanagement, political interference, overstaffing, mounting debt and operational issues that led to a 2020 ban on flights to the European Union, United Kingdom and the United States (US) after a pilot licensing scandal, further shrinking PIA revenues.

Pakistan’s Finance Adviser Khurram Schehzad said PIA used to be the region’s “best airline” in the 70s and 80s, adding that Pakistani diaspora in various countries wants their own airline to flourish again.

“Airlines help turnaround the economy, promote growth, investment and economic activity through multiple ways,” he said, noting, “We are a country of 250 million people, with a huge diaspora.”

Former finance minister Miftah Ismail believed the airline’s privatization would benefit consumers and taxpayers even if it did not materially move the macroeconomic needle.

“PIA’s privatization will have a positive impact on the aviation industry,” he told Arab News. “There will be greater competition and hopefully better service for consumers. It will also save the money people of Pakistan have to pay every year for PIA to keep going.”

Ismail noted the government had already transferred around Rs800 billion ($2.85 billion) of PIA’s liabilities onto the public balance sheet ahead of the sale.

“So, PIA has lost 800 billion rupees of people’s money. That money is gone forever and the consumers will have to pay, but at least further losses will be cut,” he said.

To a question, he said the process of privatization was “transparent” this time around but cautioned that broader privatization momentum remains limited only to state assets like power companies, oil exploration groups and gas distribution companies.

Islamabad has launched a five-year privatization plan covering 24 state entities between 2024 and 2029, including the Roosevelt Hotel in New York, three banks, power distribution companies, and the Postal Life Insurance Company, according to the Privatization Commission.

Aviation industry veterans say structural constraints under state ownership doomed repeated turnaround plans for PIA.

Speaking to Arab News, former PIA chief executive officer Musharraf Rasool Cyan pointed to “pervasive interference” and “rigid” public-sector rules for the failure of PIA.

“Due to interference by institutions like the judiciary and even parliament, the management cannot take market-aligned decisions,” he said, citing non-performance-based contracts, slow procurement rules, union pressures and corruption.

Cyan said PIA failed to adapt as competition intensified from the 1990s, lagged in network optimization and technology, and suffered from weak accountability.

“The work culture became more political than professional,” he said, adding the airline now needs equity injections and a fleet renewal.