BARCELONA, Spain: Microsoft has unveiled previews of two AI-powered services designed to manage telecom networks, drawing on the same capabilities used to manage the tech giant’s Azure cloud platform.
Operators can benefit from advanced artificial intelligence that helps to unlock new business opportunities from data on and insights into their operations — including the rollout of high-speed 5G networks — the company said in a blog post.
Microsoft first entered the 5G arena after its acquisition of cloud networking companies Affirmed Networks and Metaswitch in 2020.
The company has been keenly focused on AI, investing heavily in OpenAI’s ChatGPT bot, which has added to the widespread attention artificial intelligence has been getting in Silicon Valley and beyond. Microsoft said last month it aimed to imbue such AI into all its products, as OpenAI continues to pursue the creation of human-like intelligence for machines.
“What we’re doing is taking our native cloud work and making it specific to this telecom operator network space. I think a really great example of that is all the AI ops work that we are introducing into the system,” said Jason Zander, executive vice president of strategic missions and technologies at Microsoft.
“We are bringing that same technology into this space,” he added. “Every operator I’ve shown this to is extremely excited.”
Telecom partners such as AT&T Inc, Ericsson, and Nokia Oyj will be able to benefit from Microsoft’s new Nexus service, an all-in-one platform allowing operators to manage their networks from the cloud, and two different “AIOps” services.
Monica Zethzon, a vice president at Ericsson, said the developments would allow operators to “transform their core networks while improving customer experiences.”
Microsoft unveils suite of cloud tools for telecom firms
https://arab.news/2hhua
Microsoft unveils suite of cloud tools for telecom firms
- “What we’re doing is taking our native cloud work and making it specific to this telecom operator network space," says EVP Jason Zander
Disinformation the new enemy in disaster zones, says Red Cross
- “Harmful information and dehumanizing narratives” undermines humanitarian aid and putting lives of aid workers at risk
- Between 2020 and 2024, disasters affected nearly 700 million people, displaced over 105 million, and killed more than 270,000 — doubling the number in need of humanitarian aid
GENEVA: The rise of disinformation is undermining humanitarian aid and putting lives at risk, while disasters are affecting ever more people, the Red Cross warned Thursday.
“Between 2020 and 2024, disasters affected nearly 700 million people, caused more than 105 million displacements, and claimed over 270,000 lives,” the International Federation of Red Cross and Red Crescent Societies said.
The number of people needing humanitarian assistance more than doubled in the same timeframe, the IFRC said in its World Disasters Report 2026.
But the world’s largest humanitarian network said that “harmful information and dehumanizing narratives” were increasingly undermining trust, putting the lives of aid workers at risk.
“In polarized and politically-charged contexts, humanitarian principles such as neutrality and impartiality are increasingly misunderstood, misrepresented or deliberately attacked online,” it said.
The IFRC has more than 17 million volunteers across more than 191 countries.
“In every crisis I have witnessed, information is as essential as food, water and shelter,” said the Geneva-based federation’s secretary general Jagan Chapagain.
“But when information is false, misleading or deliberately manipulated, it can deepen fear, obstruct humanitarian access and cost lives.”
He said harmful information was not a new phenomenon, but it was now moving “with unprecedented speed and reach.”
Chapagain said digital platforms were proving “fertile ground for lies.”
The IFRC report said the challenge nowadays was no longer about the availability of information but its reliability, noting that the production and spread of disinformation was easily amplified by artificial intelligence.
- ‘Life and death’ -
The report cited numerous recent examples of harmful information hampering crisis response.
During the 2024 floods in Valencia, false narratives online accused the Spanish Red Cross of diverting aid to migrants, which in turn fueled “xenophobic attacks on volunteers,” the IFRC said.
In South Sudan, rumors that humanitarian agencies were distributing poisoned food “caused people to avoid life-saving aid” and led to threats against Red Cross staff.
In Lebanon, false claims that volunteers were spreading Covid-19, favoring certain groups with aid and providing unsafe cholera vaccines eroded trust and endangered vulnerable communities, the IFRC said.
And in Bangladesh, during political unrest, volunteers faced “widespread accusations of inaction and political alignment,” leading to harassment and reputational damage, it added.
Similar events were registered by the IFRC in Sudan, Myanmar, Peru, the United States, New Zealand, Canada, Kenya and Bulgaria.
The report underlined that around 94 percent of disasters were handled by national authorities and local communities, without international interventions.
“However, while volunteers, local leaders and community media are often the most trusted messengers, they operate in increasingly hostile and polarized information environments,” the IFRC said.
The federation called on governments, tech firms, humanitarian agencies and local actors to recognize that reliable information “is a matter of life and death.”
“Without trust, people are less likely to prepare, seek help or follow life-saving guidance; with it, communities act together, absorb shocks and recover more effectively,” said Chapagain.
The organization urged technology platforms to prioritize authoritative information from trusted sources in crisis contexts, and transparently moderate harmful content.
And it said humanitarian agencies needed to make preparing to deal with disinformation “a core function” of their operations, with trained teams and analytics.










