Uber ceases operations in key Pakistani cities, including Karachi, Islamabad

Pilot models of the Uber self-driving car is displayed at the Uber Advanced Technologies Center on September 13, 2016 in Pittsburgh, Pennsylvania. (AFP/FILE)
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Updated 11 October 2022
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Uber ceases operations in key Pakistani cities, including Karachi, Islamabad

  • After a record year of Pakistani startups raising $350 million in venture capital funding in 2021, reality set in in 2022
  • Major companies have since announced reducing services, laying off employees due to sluggish economic activity

ISLAMABAD: Uber said on Tuesday it was closing down its operations in five key Pakistani cities, namely Karachi, Multan, Faisalabad, Peshawar and Islamabad, saying its subsidiary brand, Careem, would continue to serve these stations.

The announcement from Uber comes at a time when, after a record year of Pakistani startups raising $350 million in venture capital funding in 2021, reality set in in 2022, with major companies announcing they were reducing services and laying off employees due to sluggish economic activity and amid rising fuel prices and inflation.

Earlier this year Careem said it had suspended its food service in Pakistan and would focus on its ride-hailing and delivery segments only. Separately, app-based bus service Swvl has said it was “pausing” its service in Karachi, Lahore Islamabad and Faisalabad due to the “global economic downturn.”

But in the biggest shock to the Pakistani startup scene, on July 12, 2022, Airlift, the country’s first would-be unicorn announced that it was shutting down permanently. The company’s investors had pulled out of a fresh funding round, and around 300 corporate employees, and thousands of warehouse and delivery staff, were jobless overnight.

“We have made the decision to no longer operate the Uber App in Karachi, Multan, Faisalabad, Peshawar and Islamabad as of October 11, 2022. Riders and driver partners may use the Careem app in these five cities,” Uber said in a statement.

“The Uber app will continue to be available in Lahore with new product launches to support earners during these difficult times.”

The company said it would continue to communicate with riders and driver partners who used the Uber app in Karachi, Multan, Faisalabad, Peshawar and Islamabad about how they could use the Careem app in their city instead.

“When we acquired Careem, it was always our belief that the two companies could come together to complement each other’s strengths and better serve the region through tailored experiences,” the company said.

“We know this is a difficult time for the teams who have worked incredibly hard to build this business over the past few years. We greatly appreciate everyone’s contributions and our priority is to minimize the impact to our employees, drivers, riders, and Hero partners who use the Uber app during this change in Karachi, Islamabad, Faisalabad, Multan and Peshawar.”
 


Death toll in Pakistan shopping plaza fire rises to 67, officials say

Updated 22 January 2026
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Death toll in Pakistan shopping plaza fire rises to 67, officials say

  • Rescue teams still searching for damaged Gul Plaza in Karachi where blaze erupted on Saturday, says police surgeon
  • Karachi has a long history of deadly fires, often linked to poor safety standards, weak regulatory enforcement

KARACHI: The death toll from a devastating fire at a shopping plaza in Pakistan’s southern port city of Karachi jumped to 67 on Thursday after police and a hospital official confirmed that the remains of dozens more people had been found.

Police surgeon Dr. Summaiya Syed said rescue teams were still searching the severely damaged Gul Plaza in the Karachi, where the blaze erupted on Saturday.

Most remains were discovered in fragments, making identification extremely difficult, but the deaths of 67 people have been confirmed, she said. Asad Raza, a senior police official in Karachi, also confirmed the death toll. Authorities previously had confirmed 34 deaths.

Family members of the missing have stayed near the destroyed plaza and hospital, even after providing their DNA for testing. Some have tried to enter the building forcibly, criticizing the rescue efforts as too slow.

“They are not conducting the search properly,” said Khair-un-Nisa, pointing toward the rescuers. She stood outside the building in tears, explaining that a relative who had left to go shopping has been missing since the blaze.

Another woman, Saadia Saeed, said her brother has been trapped inside the building since Saturday night, and she does not know what has happened to him.

“I am ready to go inside the plaza to look for him, but police are not allowing me,” she said.

There was no immediate comment from authorities about accusations they have been too slow.

Many relatives of the missing claim more lives could have been saved if the government had acted more swiftly. Authorities have deployed police around the plaza to prevent relatives from entering the unstable structure, while rescuers continue their careful search.

Investigators say the blaze erupted at a time when most shop owners were either closing for the day or had already left. Since then, the Sindh provincial government has said around 70 people were missing after the flames spread rapidly, fueled by goods such as cosmetics, clothing, and plastic items.

The cause of the fire remains under investigation, though police have indicated that a short circuit may have triggered the blaze.

Karachi has a long history of deadly fires, often linked to poor safety standards, weak regulatory enforcement, and illegal construction.

In November 2023, a shopping mall fire killed 10 people and injured 22. One of Pakistan’s deadliest industrial disasters occurred in 2012, when a garment factory fire killed at least 260 people.