Saudi Arabia’s Maqam system offers enhanced Umrah service to foreign pilgrims

KSA’s Maqam platform provide services to pilgrims to integrate with housing, transportation and ground services within Saudi Arabia to facilitate the pilgrim's journey. (SPA)
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Updated 20 September 2022
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Saudi Arabia’s Maqam system offers enhanced Umrah service to foreign pilgrims

  • They can use the platform to choose Umrah packages from authorized agents, apply for visas, and arrange flights, accommodation and internal travel in the Kingdom

MAKKAH: The Saudi Ministry of Hajj and Umrah has announced that foreign pilgrims can now book Umrah trips and obtain the visas they need using the Maqam electronic platform, as part of efforts to improve procedures and provide enhanced quality of service.

The ministry said the online system allows pilgrims to select Umrah packages from authorized agents in their home country and complete the required visa-application procedures. When the authorization process is complete they will receive a reference number and, after successful online payment, the visa will be issued through the platform within 24 hours. Visas remain valid for 90 days from date of issue.

HIGHLIGHTS

• The ministry said the online system allows pilgrims to select Umrah packages from authorized agents in their home country and complete the required visa- application procedures.

• When the authorization process is complete they will receive a reference number and, after successful online payment, the visa will be issued through the platform within 24 hours.

Pilgrims can also use the portal to book accommodation, flights to and from Makkah, Jeddah and Madinah, and arrange internal travel within the Kingdom.

The visa grants pilgrims the freedom to visit several Saudi cities to learn more about the cultural diversity of the Kingdom, the ministry added.

 

 


‘Cake not hate’ campaign becomes ‘Dates not hate’ in Madinah

“The Joshie-Man” and his father Dan Harris in the courtyard of the Prophet’s Mosque in Madinah. (Supplied)
Updated 02 February 2026
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‘Cake not hate’ campaign becomes ‘Dates not hate’ in Madinah

  • Dan said he was very impressed by Saudi hospitality and that his family was warmly welcomed
  • He said being in Madinah exposed him to the true diversity of Islam

LONDON: A British autistic and non-verbal boy who has been visiting UK mosques and distributing cakes to promote solidarity amid an increase in far-right support in the country has taken his message of love to Madinah.

Joshua Harris, or “The Joshie-Man” as the 12-year-old is known to his social media fans, has handed out hundreds of his baked goods to worshipers at mosques in major British cities over the last few months.

The “Cake not hate” campaign came about after an Islamophobic attack on a mosque in his home city of Peterborough in October 2025.

Harris and his father visited Masjid Darassalaam, the mosque that was targeted, with cakes that the boy had baked and distributed them to the congregation soon after the attack. Since then, Harris has visited dozens of mosques in the UK.

On a recent trip to the Middle East, he and his father visited Madinah. In a local twist that pays tribute to the holy city’s famous date varieties including ajwa and ambar, Harris handed out dates to people in the courtyard of the Prophet’s Mosque. The “Cake not hate” campaign became “Dates not hate” for Saudi Arabia.

“He was greeted really, really warmly. There were some really touching moments where people were kissing his hands and his head. It was really lovely,” his father, Dan Harris, said.

Dan, the founder of global charity Neurodiversity in Business, said being in Madinah exposed him to the true diversity of Islam.

“We met people from all around the world. It was amazing. It’s like the United Nations there, you get people from different countries and it just goes to show you that the Muslim community, or the Ummah more generally, is not a homogeneous group,” he said.

“We saw people from Tajikistan and Uzbekistan and it was really interesting for us.”

Dan said his visit to Madinah, considered the second holiest city in Islam after Makkah for Muslims, was “profound and life-changing.”

He added: “I would say it’s my favourite city in the world due to the peace and tranquillity I felt there.”

Dan added that he was very impressed by Saudi hospitality: “Everywhere we went, people were taking down my number and insisting that we come for dinner, insisting they pick us up from the location. They were extremely attentive to Joshie as well, making sure his needs were met. We felt a great sense of welcome, something Saudi Arabia is known for.”