UAE introduces world’s first paperless tax refund system for tourists

Tourists can use electronically generated receipts to claim value-added tax refunds without carrying paper receipts, the local media reported. (Shutterstock)
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Updated 14 September 2022
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UAE introduces world’s first paperless tax refund system for tourists

RIYADH: The UAE’s Federal Tax Authority on Wednesday announced the world’s first paperless tax refund scheme for tourists.

During a press conference, Khalid Ali Al-Bustani, director general of the Federal Tax Authority, said the new paperless system has been now linked with retailers, which will make receipts available electronically.

Tourists can use these electronically generated receipts to claim value-added tax refunds without carrying paper receipts, the local media reported.

The UAE introduced a VAT of 5 percent in 2018, and all tourists who spend $68 on purchases can claim VAT refunds at the outlets while leaving the country.

The UAE authorities have also equipped several kiosks to avail of the tax refund, reports in the local media said.

Al-Bustani said: “We worked with our partner Planet Tax to ensure that data is ready before a tourist arrives at the airport and can collect the refund.”

According to the local media, retailers in the country are linked with FTA and Planet Tax systems, and tourists can generate all the details regarding the VAT refund by visiting the Planet Tax website.

The tax official said the process is “very quick” and tourists “can always check about their refund amounts on the Planet portal once the invoice is posted. This service has been activated now and 95 percent of merchants will be covered under this scheme in the first year.” 


Closing Bell: Saudi main index closes in red at 11,183

Updated 16 February 2026
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Closing Bell: Saudi main index closes in red at 11,183

RIYADH: Saudi Arabia’s Tadawul All Share Index dipped on Monday, losing 44.79 points, or 0.4 percent, to close at 11,183.85.

The total trading turnover of the benchmark index was SR4.05 billion ($1.08 billion), as 69 of the listed stocks advanced, while 191 retreated.

The MSCI Tadawul Index decreased, down 6.63 points or 0.44 percent, to close at 1,504.73.

The Kingdom’s parallel market Nomu lost 328.20 points, or 1.36 percent, to close at 23,764.92. This comes as 22 of the listed stocks advanced, while 49 retreated.

The best-performing stock was Maharah Human Resources Co., with its share price surging by 7.26 percent to SR6.50.

Other top performers included Arabian Cement Co., which saw its share price rise by 6.27 percent to SR22.71, and Saudi Research and Media Group, which saw a 4.3 percent increase to SR104.30.

On the downside, the worst performer of the day was Arabian Internet and Communications Services Co., whose share price fell by 8.01 percent to SR207.80.

Jahez International Co. for Information System Technology and Al-Rajhi Co. for Cooperative Insurance also saw declines, with their shares dropping by 5.61 percent and 4.46 percent to SR12.79 and SR75, respectively.

On the announcement front, Etihad Etisalat Co. announced its financial results for 2025 with a 7.9 percent year-on-year growth in its revenues, to reach SR19.6 billion.

In a Tadawul statement, Mobily said that this growth is attributed to “the expansion of all revenue streams, with a healthy growth in the overall subscriber base.”

Mobily delivered an 11.6 percent increase in net profit, reaching SR3.4 billion in 2025 compared to SR3.1 billion in 2024.

The company’s share price reached SR67.85, marking a 0.37 percent increase on the main market.