Dubai Health Authority signs agreement with Visa

A general view of the Burj Khalifa and the downtown skyline in Dubai, United Arab Emirates, June 12, 2021. (REUTERS)
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Updated 25 July 2022
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Dubai Health Authority signs agreement with Visa

  • The agreement will be implemented in two phases. The first phase targets Visa card holders from Kuwait to benefit from discounts on services in six clinics and hospitals in the UAE

The Dubai Health Authority recently signed an MoU with Visa, a digital payments company, with the aim of enhancing Dubai’s competitiveness as an ideal destination for health tourism.
The agreement was signed on behalf of the Dubai Health Authority by Dr. Marwan Al-Mulla, executive director of the Health Regulation Sector at the DHA, and on behalf of Visa, by Dr. Saeeda Jaffar, senior vice president and group country manager for GCC.
According to the agreement, Visa will work in cooperation with its bank partners to provide cardholders with a set of exclusive discounts on medical services provided by members of the Dubai Health Experience through the health tourism website www.dxh.ae. Visa card holders will be able to choose between a range of medical services and procedures, book appointments with doctors, and plan their treatment itineraries.
The agreement will be implemented in two phases. The first phase targets Visa card holders from Kuwait to benefit from discounts on services in six clinics and hospitals in the UAE.

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Visa will work in cooperation with its bank partners to provide cardholders with a set of exclusive discounts on medical services provided by members of the Dubai Health Experience

While the second phase aims to provide discounts to Visa card holders in other countries to cover all hospitals and clinics affiliated with the Dubai Health Experience Group. It will also work with travel agents, airlines and hospitality service providers to obtain various discounts and other offers.
Dr. Al-Mulla said the MoU comes as part of the authority’s continuous plans and efforts to build broad horizons of strategic partnerships with various local, regional and global institutions to enhance Dubai’s ability and global competitiveness as an ideal destination for health care seekers.
He referred to the effective programs adopted by Dubai to activate the health tourism movement in cooperation with its strategic partners, which contributed during the past year to attracting 630,000 international health tourists, their medical expenses amounting to about 730 million dirhams ($198.74 million), which he said are record numbers in light of the exceptional circumstances the world is going through due to the COVID-19 pandemic that cast negative shadows on various vital sectors, including the health sector.
Jaffar said: “Our strategic agreement with DHA will increase Dubai’s attractiveness as a preferred destination for global health tourism, and as a center for first-class health care facilities. Through this first-of-its-kind strategic alliance, we want to highlight the importance of making health a priority and ensure that our cardholders can avail exclusive discounts on high-quality medical services, as well as enjoy the benefits offered by a Dubai Health Experience member.”


Jeeny launches First–Last Mile Access in partnership with Medina Bus

Updated 19 December 2025
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Jeeny launches First–Last Mile Access in partnership with Medina Bus

Jeeny has announced the introduction of its First-Last Mile Access Program in collaboration with Medina Bus, marking a significant step forward in Saudi Arabia's transportation reform. 

Passengers who buy a Medina Bus ticket can now get discounted Jeeny rides to and from key bus stops, making public transportation more accessible for both residents and pilgrims.

While the initiative appears modest, it represents a far wider vision: the first operational phase of Jeeny's goal to develop Saudi Arabia's next-generation Integrated Mobility Platform, an integrated framework that will eventually connect numerous modes of transportation under one seamless consumer experience.

Medina was chosen as the launch location because of its national importance and growing demand for efficient transportation. 

In 2024, the city's bus network handled 1.72 million people, and demand is predicted to increase further in 2025. 

Medina, being one of the Kingdom's most popular destinations, provides a real-world setting for evaluating concepts that can then be scaled across the country.

“This marks the beginning of a mobility shift in Saudi Arabia, where public transport and private operators can work together to offer a seamless journey,” said Hammad Ehtesham, CEO of Jeeny. “Making it easier for people to reach public transport is the foundation of a future where every mode of mobility in the Kingdom connects effortlessly.”

With millions of rides every year in Saudi Arabia and Jordan, Jeeny has developed into one of the top mobility platforms in the area. 

The company, which employs over 400 people and has one of the biggest active driver networks in the Kingdom, is currently getting ready for its next stage: a nationwide mobility ecosystem that will support buses, ride-hailing, micro-mobility, pilgrim mobility services, and end-to-end travel solutions, including direct flight booking through Jeeny.  

Despite the fact that Medina's First-Last Mile initiative is relatively new, early feedback shows that users are really interested in more accessible transportation options. 

Similar First-Last Mile initiatives can increase public transportation usage by 15 to 25 percent, according to international research, underscoring the wider potential impact as Jeeny considers expanding to more Saudi cities.

“What begins in Medina will become a blueprint for the Kingdom’s connected mobility future,” Ehtesham added. “This is the first step toward a nationwide ecosystem that will make movement simpler, smarter, and more accessible for everyone.”

Passengers on Medina Bus are now able to make use of the Jeeny First-Last Mile Access Program, which supports Saudi Arabia's vision for contemporary, sustainable, and inclusive mobility while providing a new, more convenient means of accessing public transportation.