Pilgrims to be quizzed on standard of Hajj services
Pilgrims to be quizzed on standard of Hajj services/node/1896451/saudi-arabia
Pilgrims to be quizzed on standard of Hajj services
In a first, the Saudi National Center for Performance Measurement (Adaa) is collecting feedback at this year’s Hajj to measure the performance of agencies involved in providing service to the pilgrims. (SPA)
Pilgrims to be quizzed on standard of Hajj services
The Saudi National Center for Performance Measurement (Adaa) is carrying out thousands of surveys
Levels of satisfaction fed back to ministries to improve services
Updated 19 July 2021
Lama Alhamawi
RIYADH: The National Center for Performance Measurement (Adaa) has started collecting feedback from pilgrims at this year’s Hajj.
“The process aims to check the pilgrims’ levels of satisfaction with government services provided during their Hajj journey and contribute to helping public agencies to improve their services,” Adaa Director-General Rashid bin Abdullah Al-Qaoud said.
The center aims to improve Hajj services through the data collected.
More than 60,000 surveys will be carried out face-to-face, online and on the phone to measure pilgrim satisfaction of 29 services provided through 11 government agencies.
The services include issuing Hajj permits, the readiness of facilities upon arrival and the experience of visiting the Grand Mosque and other holy sites.
“The measurement includes all stages of Hajj,” Al-Qaoud said.
The field questionnaires are conducted in seven different sites that are involved in the Hajj process.
Adaa periodically issues reports based on the evaluations of the pilgrims.
These reports are then submitted to decision-makers and heads of government agencies, to improve services.
“Measuring the Hajj performance journey comes in fulfillment of the aspirations of King Salman bin Abdulaziz and Crown Prince Mohammed bin Salman to provide the best services for the pilgrims that enable them to perform their rituals with ease and comfort,” Al-Qaoud said.
Saudi embassy in US issues advisory to citizens on Hurricane Milton
US President urged residents to “evacuate now, now, now.”
Landfall is expected in the next 24 hours
Updated 09 October 2024
Arab News
RIYADH: The Kingdom’s embassy in the US issued an emergency advisory to Saudis in Florida and neighboring states as Hurricane Milton restrengthened to a Category 5 as it barreled toward the state on Tuesday.
The embassy asked Saudis to follow guidelines by state authorities in Florida, Georgia and the Carolinas.
As of 3 a.m. Saudi time, the storm was more than 700 kilometers southwest of Tampa, with winds of 265 kph, and is expected to make landfall some time on Wednesday or Thursday.
Authorities have told millions to evacuate before it hits land as Milton is said to be the strongest storm in the Gulf of Mexico since 2005.
President Joe Biden, who postponed a foreign trip to Europe and Africa, also urged residents to flee what he said could be the worst natural disaster in the state for a century.
“It’s a matter of life and death, and that’s not hyperbole,” he said.
Florida Governor Ron DeSantis confirmed the Biden administration had provided all that he had asked for and said thousands of National Guard personnel will be activated to help during the crisis.
Last month Hurricane Helene, Category 4, hit the Big Bend region of Florida, killing more than 200 people and causing nearly $40 billion worth of damage. Helene was the deadliest to hit the US mainland since Hurricane Katrina in 2005.
The embassy issued the following emergency numbers (202) 746-3555, (202) 746-0666, (202) 746-9777 and (202) 746-2888.
Archaeologists discuss latest findings from Al-Faw, Saudi Arabia’s newest World Heritage Site
Delegates at international conference in Riyadh are told recent discoveries at the site have changed our understanding of ancient civilizations in the region
Addition in July of Al-Faw to UNESCO’s World Heritage List ‘confirms the importance of the site to the world,’ expert says
Updated 09 October 2024
Waad Hussain
RIYADH: Experts gathered at an international conference in Riyadh on Tuesday to discuss the latest historical secrets unearthed at Al-Faw archaeological site in Saudi Arabia, including information about the complex network of trade routes that intersected there and the cultural exchanges that took place.
The event, organized by the Saudi Heritage Commission, follows the addition in July of Al-Faw to UNESCO’s list of World Heritage Sites. It is the eighth location in the Kingdom to achieve this recognition.
Ajab Al-Otaibi, director of the commission’s Archaeological Documentation and Research department talked about the ways in which recent discoveries have changed our understanding of ancient civilizations in the region.
“The most recent excavations have revealed a complex network of trade routes and cultural exchanges that connected Al-Faw with other kingdoms in the Arabian Peninsula and beyond,” he said.
“These findings have significantly reshaped our understanding of the social and economic dynamics in the region during ancient times.”
The discoveries offer fresh insights into trade and communication networks in the region at the time, and help to create a more comprehensive understanding of the communities that lived there, he added.
Noura Al-Khamees, general manager of the World Heritage Sector at the commission, welcomed the recognition of the site by UNESCO.
“Having Al-Faw on UNESCO’s World Heritage List confirms the importance of the site to the world,” she said.
“Not only is it a testament to the great history and significance of the site but it’s a global recognition of the strong, Saudi-led management, conservation, protection, research and presentation of Al-Faw.”
One of the specific topics discussed during the conference was the rock art and inscriptions discovered at the site, which the experts said provide valuable insights into the lives of ancient inhabitants of Al-Faw.
The attendees were invited to participate in field visits to the site to see for themselves the ongoing preservation efforts and experience the history it reveals.
Organizers said Al-Faw is more than simply an archaeological site, it is a symbol of Saudi Arabia’s commitment to preserving and sharing its cultural heritage with the world.
Al-Faw is in Wadi Ad-Dawasir, about 700 kilometers southwest of Riyadh, at the intersection of the Empty Quarter desert and the Tuwaiq mountain range. It contains about 12,000 archaeological artifacts and has a history of human habitation stretching back more than 6,000 years.
15 years in jail for 2 expatriates guilty of SR22m financial fraud in Saudi Arabia
The pair, who set up call centers from which they contacted victims while pretending to be government officials, were also fined a total of SR1.5m
Updated 09 October 2024
Arab News
RIYADH: Two expatriates convicted of financial fraud have each been jailed for 15 years in Saudi Arabia and fined a total of SR1.5 million ($400,000). They were found guilty of 177 crimes from which they amassed more than SR22 million.
Investigations revealed the pair organized a fraud operation that targeted victims inside and outside the Kingdom, the Saudi Press Agency reported on Tuesday. They established call centers in several regions across the country, from which they contacted victims while pretending to be government officials.
A search of their residence revealed tablets, SIM cards, two high-tech telecoms devices for making fraudulent calls, and a control device that managed the entire operation.
One of the individuals was fined SR1 million and the other SR500,000. The court also ordered that their ill-gotten gains be seized, and they be deported after completing their sentences. Officials from the Public Prosecution worked to trace the illicit funds and froze them so that the money can be returned to the victims.
The Public Prosecution said it remains committed to investigating such crimes and taking action against anyone found to be involved in them, as efforts to combat financial fraud are a top priority to help protect the assets of citizens and residents.
Saudi crown prince reassures Cabinet about King Salman’s health
Cabinet was briefed on regional and international developments, expressed support for the people of Palestine and Lebanon
It called on the international community to assume its responsibilities to maintain security and stability in the region
Updated 09 October 2024
Arab News
RIYADH: Saudi Crown Prince Mohammed bin Salman reassured everybody about King Salman’s health during a Cabinet session on Tuesday.
The crown prince expressed appreciation for everyone who asked about the king’s health and prayed that God grant him a speedy recovery.
Meanwhile, Cabinet ministers praised the objectives of the crown prince’s initiatives regarding protecting children in cyberspace and empowering women in the field of cybersecurity. Both initiatives were launched in 2020.
The crown prince recently highlighted the progress made by these initiatives at the Global Cybersecurity Forum held in Riyadh last week, saying that they empower decision-makers worldwide to develop cybersecurity policies and programs.
The Cabinet was also briefed on regional and international developments and expressed support for the people of Palestine and Lebanon. It called on the international community to assume its responsibilities to maintain security and stability in the region and implement United Nations resolutions.
The Cabinet welcomed the outcomes of the Global Coalition to Defeat Daesh Ministerial held in Washington at the end of September to mark the 10th anniversary of the coalition’s establishment. It reiterated the Kingdom’s position rejecting extremism and terrorism and its financing in all forms.
The Cabinet also reviewed the Kingdom’s contributions to formulating appropriate policies and solutions to global economic challenges, and its emphasis on investing in sustainability and strengthening the multilateral trading system to support economic growth and human development and reduce economic risks.
The Cabinet said the Kingdom’s winning bid to host the International Association of Prosecutors conference in 2026 is a confirmation of its influential global position and significant role in promoting justice and establishing international judicial communication. The IAP announced that Saudi Arabia had secured the bid at the beginning of October.
Saudi Arabia’s Heritage Commission vows to protect archeological sites against violators
Penalties for violations, including sticking advertisements, include hefty fines and imprisonment
Updated 08 October 2024
Tareq Al-Thaqafi
MAKKAH: Saudi Arabia’s Heritage Commission stressed that it will stand firmly against people who tamper with archeological sites, taking legal measures against them and preventing any transgressions that pose a threat to the safety of the Kingdom’s heritage.
In the past week, the commission observed several violations of the antiquities and urban heritage regulations in Al-Wajh governorate in the Tabuk region and referred 23 expatriates to the relevant authorities.
The Heritage Commission explained that the encroachments were observed on the Umm Qurayyat and Al-Arja sites in Al-Wajh, Tabuk.
The violators moved stones and soil from an archeological site, it noted, adding that authorities will take legal measures against them.
HIGHLIGHT
The Heritage Commission outlined the penalties for vandalism and attacks on heritage sites, as stipulated in Articles 71, 72, 73, 74, 75, 76 and 77 of the Antiquities and Urban Heritage Law.
The commission noted that it arrested numerous individuals who were involved in similar violations and investigations are underway in accordance with the applicable legal procedures.
In its statement to Arab News, it emphasized that its mission is to protect and effectively manage the Kingdom’s cultural wealth and archaeological sites, by enforcing laws and regulations that ensure the protection of these sites.
The commission also seeks to raise local communities’ awareness about the importance of preserving cultural heritage as an integral part of the nation’s historical identity.
The Heritage Commission outlined the penalties for vandalism and attacks on heritage sites, as stipulated in Articles 71, 72, 73, 74, 75, 76 and 77 of the Antiquities and Urban Heritage Law.
According to these regulations, anyone who illegally appropriates an antiquity belonging to the state faces imprisonment for a period ranging from six months to seven years, and fines of between SR50,000 ($13,300) and SR500,000.
In addition, the articles stipulate that anyone who violates a monument, archeological site or urban heritage site by destroying, altering, removing, excavating, damaging and changing its features, can be punished with imprisonment for a period ranging from three months to three years, and a fine between SR20,000 and SR300,0000.
The commission added in its statement: “Anyone who surveys or excavates antiquities without a license faces imprisonment for a period of not more than two years and a fine of not more than SR200,000 or with one of these two punishments.
“Similar penalties apply to anyone who imitates or falsifies antiquity or performs any of the total or partial demolition works within the boundaries of antiquities and urban heritage sites, or builds on them, without obtaining approval from the ministry.”
It indicated that anyone who modifies a building or an urban heritage site, makes a modification in the surrounding environment that damages it without taking the ministry's approval or moves rubble, stones, or soil from monuments and urban heritage sites without the ministry’s approval, faces imprisonment for not more than a year and a fine not exceeding SR100,000 or one of these two penalties.
Similar sanctions apply to anyone who throws rubble or waste, defaces a monument or urban heritage by writing, painting, engraving, sticking advertisements on it, or committing arson in monuments and urban heritage sites.