Pakistan plans billion-dollar fund to push digital transformation

This photograph taken on November 19, 2015 shows Pakistani employees of online marketplace company Kaymu at work in Karachi. (AFP/File)
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Updated 22 February 2021
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Pakistan plans billion-dollar fund to push digital transformation

  • Ten venture capital funds ready to invest in the country’s special technology zones, chairman Special Technology Zones Authority says
  • Telecom operators say pandemic opportunity not adequately captured in Pakistan due to suboptimal government support and industry preparedness

ISLAMABAD: The Pakistan government has changed foreign exchange regulations to facilitate investors and protect their capital with tax incentives for ten years in special technology zones that aim to boost digital transformation in the next two years, a top government official said on Monday, saying a billion-dollar fund was in the works. 

“We have gotten ten venture capital funds now finally ready to come to Pakistan,” Amer Hashmi, chairman Special Technology Zones Authority, told Arab News on the sidelines of a policy roundtable -“Connecting Pakistan: Covid-19 Lessons for Digital Policy” - organized by policy think tank Tabadlabb in Islamabad. “The state may think about going fifty-fifty with them, and create the first billion dollar fund.”

Talking about the importance of digital transformation and special technology zones, Hashmi said the government was pushing it to create job opportunities and boost revenue.

“The government doesn’t have cash; we will have to do this to generate more revenue and employment,” he said, adding that digital initiatives would be accelerated in the next two years as Prime Minister Imran Khan was himself supervising the digital transformation process. 

While Covid-19 has been a catalyst in accelerating Pakistan’s digital transformation, there is a critical need for strategic reforms and a change in the mindset of the government to sustainably capitalize on the country’s potential, other panelists at Monday’s event said. 

Irfan Wahab, chief executive officer at Telenor, said global demand for digital access during the COVID-19 pandemic and solutions to overcome obstacles had increased manifold, but the opportunity was not adequately captured in Pakistan due to suboptimal government support and industry preparedness.  

He said in many other countries, government regulators had expanded the spectrum during the pandemic emergency to allow smoother access for citizens to high-speed mobile internet.  

“In Pakistan, similar requests were not entertained by the government whose focus remained only on maximizing revenue from spectrum sales,” Wahab said.

Talking about the need for policy interventions, Jazz CEO, Aamir Ibrahim said “we are never going to think about the future" if the government only remained fixated on how to milk telecom companies for taxes.

“This is the inherent disconnect between the three key stakeholders: the investors or operators, the governments, and the end-users, who want the best service for free,” he said.  

High taxes were one of the major obstacles to more rapid adoption of fin-tech and digital payments despite great initiatives such as the government’s instant payment system Raast, Tez Financial’s co-founder Naureen Hayat said. 

“Cash from a customer’s perspective is still cheaper than digital,” she said. “This perception comes as a result of taxes and extra charges.” 


Pakistan mulls 'Super App' for public services, document verification in major technology push

Updated 15 February 2026
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Pakistan mulls 'Super App' for public services, document verification in major technology push

  • Pakistan has been urging technology adoption in public, private sectors as it seeks to become a key tech player globally
  • The country this month launched the Indus AI Week to harness technology for productivity, skills development and innovation

KARACHI: Pakistan is planning to launch a “Super App” to deliver public services and enable digital document verification, the country's information technology (IT) minister said on Sunday, amid a major push for technology adoption in public and private sectors.

Pakistan, a country of 240 million people, seeks to become a key participant in the global tech economy, amid growing interest from governments in the Global South to harness advanced technologies for productivity, skills development and innovation.

The country's information and communications technology (ICT) exports hit a record $437 million in Dec. last year, according to IT Minister Shaza Fatima Khawaja. This constituted a 23% increase month on month and a 26% increase year on year.

Pakistan's technology sector is also advancing in artificial intelligence (AI) and cloud computing, marked by the launch of Pakistan’s first sovereign AI cloud in November, designed to keep sensitive data domestic and support growth in the broader digital ecosystem.

“In developed countries, citizens can access all government services from a mobile phone,” Fatima said, announcing plans for the Super App at an event in Karachi where more than 7,000 students had gathered for an AI training entrance test as part of the ‘Indus AI Week.’

“We will strive to provide similar facilities in the coming years.”

Khawaja said the app will reduce the need for in-person visits to government offices such as the National Database and Registration Authority (NADRA) and the Higher Education Commission (HEC).

The Indus AI Week initiative, which ran from Feb. 9 till Feb. 15. was aimed at positioning Pakistan as a key future participant in the global AI revolution, according to the IT minister.

At the opening of the weeklong initiative, Prime Minister Shehbaz Sharif announced that Pakistan would invest $1 billion in AI by 2030 to modernize the South Asian nation’s digital economy.

“These initiatives aim to strengthen national AI infrastructure and make the best use of our human resource,” Khawaja said, urging young Pakistanis to become creators, inventors and innovators rather than just being the consumers of technology.