COVID-19 sees 36,447 new online stores launched in Saudi Arabia

Minister of Trade Majid Al-Qasabi said that the number of supermarkets that provided home delivery services had increased from just three before the pandemic to 14 afterwards. (Saudi TV)
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Updated 17 December 2020
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COVID-19 sees 36,447 new online stores launched in Saudi Arabia

  • As the economy moved online, there was a 171% surge in digital businesses and opportunities

JEDDAH: The number of electronic or online stores in Saudi Arabia has increased 171 percent compared to last year as consumers embraced e-commerce during the coronavirus pandemic, Minister of Trade Majid Al-Qasabi said on Wednesday.

The minister said that the number of supermarkets that provided home delivery services in the Kingdom had increased from just three before the pandemic to 14 afterwards.

“During the pandemic, 36,447 e-shops were launched in the past nine months. The crisis has given rise to opportunity to entrepreneurs through delivery, storage units and shipment transportation,” he said.

Speaking on Wednesday during a webinar to discuss the themes of the Kingdom’s 2021 budget and the lessons learned during 2020, the minister highlighted the flexibility of Saudi traders in the private sector, and how that helped to keep the supply chain afloat.

“The trading system transformed into electronic trade. In response, many traders shifted to supplying through electronic services to keep up with demand,” he said.

The Kingdom injected SR218 billion ($58.13 billion) into the private sector to help companies support their employees.

In return, the private sector cooperated with governmental entities to make sure services were maintained throughout the supply chain and to keep prices at a reasonable level.

One of the minister’s main concerns has been the effect of the pandemic on food reserves and the Kingdom’s reliance on imported produce.

The Kingdom imports much of its food sources, with 75 percent of the rice in the country coming from overseas.

“If for any reason during the pandemic this country had decided to not meet that supply, whether due to pricing or for safety measures, that created a high-risk situation,” he said.

The pandemic helped the ministry pinpoint these flaws and then create preventive measures to counter them, such as bringing in different suppliers or finding replacement sources.

The ministry has also set about combating those profiteering from the crisis and increasing prices. Inspectors completed 370,000 field inspections across the Kingdom and penalized more than 5,000 businesses “in order to protect the consumer.”


Saudi POS transactions see 20% surge to hit $4bn: SAMA

Updated 05 December 2025
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Saudi POS transactions see 20% surge to hit $4bn: SAMA

RIYADH: Saudi Arabia’s total point-of-sale transactions surged by 20.4 percent in the week ending Nov. 29, to reach SR15.1 billion ($4 billion).

According to the latest data from the Saudi Central Bank, the number of POS transactions represented a 9.1 percent week-on-week increase to 240.25 million compared to 220.15 million the week before.

Most categories saw positive change across the period, with spending on laundry services registering the biggest uptick at 36 percent to SR65.1 million. Recreation followed, with a 35.3 percent increase to SR255.99 million. 

Expenditure on apparel and clothing saw an increase of 34.6 percent, followed by a 27.8 percent increase in spending on telecommunication. Jewelry outlays rose 5.6 percent to SR354.45 million.

Data revealed decreases across only three sectors, led by education, which saw the largest dip at 40.4 percent to reach SR62.26 million. 

Spending on airlines in Saudi Arabia fell by 25.2 percent, coinciding with major global flight disruptions. This followed an urgent Airbus recall of 6,000 A320-family aircraft after solar radiation was linked to potential flight-control data corruption. Saudi carriers moved swiftly to implement the mandatory fixes.

Flyadeal completed all updates and rebooked affected passengers, while flynas updated 20 aircraft with no schedule impact. Their rapid response contained the disruption, allowing operations to return to normal quickly.

Expenditure on food and beverages saw a 28.4 percent increase to SR2.31 billion, claiming the largest share of the POS. Spending on restaurants and cafes followed with an uptick of 22.3 percent to SR1.90 billion.

The Kingdom’s key urban centers mirrored the national decline. Riyadh, which accounted for the largest share of total POS spending, saw a 14.1 percent surge to SR5.08 billion, up from SR4.46 billion the previous week. The number of transactions in the capital reached 75.2 million, up 4.4 percent week-on-week.

In Jeddah, transaction values increased by 18.1 percent to SR2.03 billion, while Dammam reported a 14 percent surge to SR708.08 million.

POS data, tracked weekly by SAMA, provides an indicator of consumer spending trends and the ongoing growth of digital payments in Saudi Arabia. 

The data also highlights the expanding reach of POS infrastructure, extending beyond major retail hubs to smaller cities and service sectors, supporting broader digital inclusion initiatives. 

The growth of digital payment technologies aligns with the Kingdom’s Vision 2030 objectives, promoting electronic transactions and contributing to the nation’s broader digital economy.