Saudi online grocery shoppers to get helping hand from Carrefour robots

Carrefour is turning to robots to fulfil online grocery orders in the Kingdom. (Reuters)
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Updated 29 January 2020
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Saudi online grocery shoppers to get helping hand from Carrefour robots

  • Dubai-based Majid Al Futtaim has struck a deal with Takeoff, a US-based technology company that will automate online grocery purchases in the two countries
  • The Takeoff technology can process 2,000 orders per day from a space of 1,500 sq m

LONDON: Carrefour is set to use robots to pack online grocery orders in Saudi Arabia and the UAE.

Dubai-based Majid Al Futtaim has struck a deal with Takeoff, a US-based technology company that will automate online grocery purchases in the two countries. Under the partnership, several micro-fulfilment centers will be built by next year.

Located at select Carrefour stores, these mini warehouses will process Carrefour’s online orders to replace the manual picking method currently used.

Customers will be able to place orders through Carrefour online with Takeoff’s automated technology ensuring that robots within the MFCs fulfil the order in less than 5 minutes for pick-up or delivery, Majid Al Futtaim said.

“Once in place, Majid Al Futtaim will be the first grocery retailer to use this technology in the Middle East as we look to scale up our e-grocery business," said Hani Weiss, CEO of Majid Al Futtaim — Retail.

Fierce competition among grocery retailers worldwide is encouraging the use of automation and technology to monitor and anticipate customer shopping habits.

The Takeoff technology can process 2,000 orders per day from a space of 1,500 sq m. The idea is that these mini fulfillment centers will be based within Carrefour stores located in communities where customers live and shop.

Carrefour is one of the largest hypermarket and supermarket chains in the world. The brand was launched in the region in 1995 by Majid Al Futtaim, which is the exclusive franchisee to operate Carrefour in over 30 countries across the Middle East, Africa, and Asia.

 


Mexico eyes trade expansion, targets Saudi market with premium rice exports

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Mexico eyes trade expansion, targets Saudi market with premium rice exports

RIYADH: Mexico is preparing to expand its trade ties with Saudi Arabia by exporting high-quality rice to the Kingdom, sources told Asharq Al-Awsat.

They said Mexico has an export offer for three premium rice varieties that meet the highest international standards.

Saudi Arabia imports limited quantities of Mexican rice, mainly for use in Mexican cuisine and in restaurants.

The latest initiative reflects the Kingdom’s position as one of the world’s largest rice consumers, with per capita consumption averaging 45.77 kilograms annually, the highest among plant-based food products.

Around 70 percent of consumption consists of basmati rice, while total annual imports exceed 1.3 million tonnes.

According to information obtained by Asharq Al-Awsat, the Saudi Ministry of Foreign Affairs received a request from the Mexican Embassy in Riyadh conveying the interest of the Mexican state of Nayarit in exporting premium rice to the Saudi market.

The embassy said that three rice varieties are available for export, including Super Extra Whole Grain Rice, long grain, with a monthly supply of 120 tonnes; Milagro Super Extra Rice, polished broad grain, with a capacity of 30 tonnes per month; and Morelos rice, a premium-grade variety.

Saudi Arabia has previously taken steps to encourage private-sector imports of Cambodian rice in a move aimed at diversifying supply sources alongside imports from India, Pakistan, the US, and Egypt.

Strong demand for favored rice varieties in Saudi Arabia and across the Gulf, combined with challenges such as rising shipping costs and climate-related disruptions, has occasionally led to price fluctuations. These factors have prompted the Kingdom to broaden its supplier base to ensure the availability of this commodity and maintain price stability.

The government recently decided to increase Pakistani rice imports to account for 20 percent of total needs, reinforcing supply stability and food security.

Forecasts suggest that per capita rice consumption in Saudi Arabia could rise to around 50 kg annually in the coming years, up from the current 45.77 kg, underscoring rice’s central role in the Kingdom’s food industry and traditional cuisine.