Artificial Intelligence helps counter COVID-19 misinformation in Arabic

The team at DxWand, an Egyptian startup providing conversational artificial intelligence (AI) solutions, found a way to give Arab-speaking populations credible information on COVID-19 and its symptoms. (Supplied)
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Updated 05 September 2020
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Artificial Intelligence helps counter COVID-19 misinformation in Arabic

  • Many Arabic speakers have fallen prey to inaccurate social media posts from questionable sources
  • Egyptian startup DxWand uses conversational AI solutions as an effective fix for the problem

CAIRO: With most credible information on COVID-19 and its symptoms supplied in English, Arabic-speaking populations have faced a significant barrier, falling prey to hysterical and inaccurate social media posts that come from questionable sources.

This urgent and potentially life-threatening problem was quickly identified by the team at DxWand, an Egyptian startup providing conversational artificial intelligence (AI) solutions — and they sought a fast and effective fix for it.

“In late February, we, as a team, were struggling to find credible information about COVID-19, and we found that one needs certain access to find credible information,” said Ahmed Mahmoud, co-founder of DxWand.

“That made us think about others who would find it challenging to make a distinction between credible and false information. Even on official websites it was sometimes hard to find an answer to a specific question. Or worse — you would get your information from social media.”

Enter Ask Nameesa, the startup’s newest conversational AI solution. The DxWand team has fed it all available databases on the precautions and symptoms around COVID-19. The databases are built on credible WHO information, as well as information and updates from local health authorities. The best part? It even answers questions using “day-to-day” language, such as Egyptian slang.

“One would only need to ask Nameesa a question via Facebook messenger or WhatsApp and it will respond within a few minutes with the most credible information it can find in its database, in Egyptian, Arabic or English,” Mahmoud said.

As an AI solution, Ask Nameesa has the ability to independently build up its knowledge based on the inquiries it receives, slowly broadening its scope and ability to answer very specific questions.

“Users make a valuable contribution to Ask Nameesa,” Mahmoud said. “It started with 22 knowledge-based items or categories; today, it has more than 200, and that comes from subcategories that people ask about, for instance, questions specific to COVID-19 and pregnant women or COVID-19 and alcohol consumption. If you try to find an answer to such questions online, you’d have to read lengthy articles, and you may or may not find the answer. Nameesa does that job for you and gets back to you with the most accurate information available.”

In a testament to its potential, Ask Nameesa was selected among the top 89 solutions out of more than 18,000 in the global #BuildforCOVID19 hackathon sponsored by the likes of Microsoft, Facebook and Google. It was only one of two regional creations to make it to the very top.

It also quickly garnered more than 50,000 followers on Facebook, which inspired the team to look into further expanding on it.

“We’re working on making Nameesa’s services sustainable and increase its reach geographically and demographically, which needs a bit of investment, so we’re looking into that,” Mahmoud said.

“It would also be of great value if we can collaborate with health care authorities so they can update the knowledge database with medication protocols for users who are reporting symptoms of COVID-19. We’re in discussion about that with authorities in the UAE and may soon launch a similar service there.”

However, it is not just tackling misinformation about COVID-19 that is on DxWand’s to-do list, Mahmoud said. The next step for the team could be building a fully fledged personalized health-care solution.

“We are looking into expanding the service beyond COVID-19 so that the platform or solution can basically build up knowledge on your medical record and then provide information about any care plan you should follow. It then follows up to make sure you’re complying with the plan or (determine) if changes are needed. The future is personalized care, not just for COVID-19,” he said.

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This report is being published by Arab News as a partner of the Middle East Exchange, which was launched by the Mohammed bin Rashid Al Maktoum Global Initiatives to reflect the vision of the UAE prime minister and ruler of Dubai to explore the possibility of changing the status of the Arab region.


Blinken says he will press Netanyahu on Gaza aid measures during Israel trip

Updated 33 min 15 sec ago
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Blinken says he will press Netanyahu on Gaza aid measures during Israel trip

  • Visit comes month after US President Biden issued stark warning to Israeli PM
  • Blinken on a tour of Middle East, seventh since region plunged into conflict on Oct. 7

AMMAN: US Secretary of State Antony Blinken said on Tuesday he would discuss with Prime Minister Benjamin Netanyahu measures that Israel still needs to take to increase the flow of aid into Gaza during his planned talks in the country on Wednesday.

Blinken arrived in Israel on Tuesday to also push for a much awaited ceasefire between Israeli forces and Hamas militants in Gaza.

Ahead of his arrival in Israel, Blinken spoke to reporters at a warehouse of the Jordan Hashemite Charity Organization where aid shipments from US-based charities are gathered.

While there are some improvements in the humanitarian aid situation in the densely populated enclave, he said, much more needs to be done to ensure assistance reaches people in a sustained manner.

“I’m now able to go to Israel tomorrow and go over with the Israeli government the things that still need to be done if the test is going to be met of making sure that people have what they need,” Blinken said.

“And I’ll be doing that (on Wednesday) directly with Prime Minister Netanyahu and other members of the Israeli government,” he said.

Blinken’s check-in with Netanyahu on aid will take place about a month after US President Joe Biden issued a stark warning to Netanyahu, saying Washington’s policy could shift if Israel fails to take steps to address civilian harm, humanitarian suffering, and the safety of aid workers.

A spiraling humanitarian crisis has prompted calls from Israel’s Western and Arab partners to do more to facilitate the entry of aid to Gaza, where most people are homeless, many face famine, disease is widespread, and where much civilian infrastructure lies in ruins.

REGIONAL TOUR

Blinken is on a tour of the Middle East, his seventh since the region plunged into conflict on Oct. 7 when Palestinian Hamas militants attacked Israel, killing 1,200 people and abducting 253 others, according to Israeli tallies.

In response, Israel has launched a relentless assault on Gaza, killing more than 34,000 Palestinians, local health authorities say, in a bombardment that has reduced the enclave to a wasteland. More than one million people face famine, the United Nations has said, after six months of war.

The first shipments of aid directly from Jordan to northern Gaza’s newly opened Erez crossing will leave on Tuesday, goods are also arriving via the port of Ashdod, and a new maritime corridor will be ready in about a week, Blinken said.

“But more still needs to be done,” he said. “We still have to have a deconfliction mechanism that’s effective and works — that’s a work in progress,” Blinken added.

He said there should also be a clear list of items needed in Gaza to avoid “arbitrary denials” — a reference to a process of rigorous inspections of aid shipments that has seen some trucks stranded at border crossings.


US and Egyptian presidents warn of danger of military escalation in Rafah

Updated 30 April 2024
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US and Egyptian presidents warn of danger of military escalation in Rafah

  • The leaders say an Israeli assault on the Gazan city would exacerbate the humanitarian crisis and have repercussions on security and stability across the region

CAIRO: The Egyptian president, Abdel Fattah El-Sisi, and his US counterpart, Joe Biden, on Tuesday discussed the efforts being made by Egypt to encourage a ceasefire agreement in Gaza between Israel and Hamas and secure the release of hostages.

Ahmed Fahmy, a spokesperson for the presidency, said the two leaders expressed concern about the potential danger of a threatened Israeli military escalation in the city of Rafah in southern Gaza, which has become the final refuge for more than a million Palestinians displaced by fighting from other parts of the territory. They said it would add a further, catastrophic dimension to the already worsening humanitarian crisis in Gaza, and have wider repercussions on security and stability across the region.

The war began with the Oct. 7 attacks by Hamas on Israel, in which 1,170 people were killed, according to a tally by news agency Agence France-Presse. The militants also took about 250 hostages; Israeli authorities estimate 129 of them are still being held in Gaza, including 34 believed to be dead.

During Biden’s telephone call to El-Sisi, the Egyptian president stressed the need for humanitarian aid workers to be granted full and unrestricted access to Gaza, and highlighted the intensive efforts Egypt has been making in support of the aid effort.

The presidents agreed on the importance of preventing any regional expansion of the conflict, and reaffirmed that a two-state solution to the long-running dispute between Israel and Palestine is the best way to achieve peace, security and stability in the Middle East.

They also highlighted the strategic partnership between Egypt and the US, and their continuing efforts to strengthen bilateral cooperation at all levels.

 

 


UNICEF demands immediate ceasefire in southern Lebanon, protection of children

Updated 30 April 2024
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UNICEF demands immediate ceasefire in southern Lebanon, protection of children

  • Israeli airstrikes destroy houses, wounding individuals
  • Students from the American University of Beirut and the Lebanese American University called on their administrations “to boycott companies and institutions supporting Israel”

BEIRUT: Lebanon’s Disaster Risk Management Unit announced that the total death toll from Israeli attacks since Oct. 8 has reached 438 people.

According to the latest report issued by the Lebanese Ministry of Health, eight children were among the dead and 75 children were among the 1,359 people injured since the escalation of hostilities.

The UN Children’s Fund expressed its concern over “the continuing hostilities in southern Lebanon that are taking a devastating toll on the population, forcing around 90,000 people, including 30,000 children, from their homes.”

UNICEF called for “an immediate ceasefire and the protection of children and civilians,” and indicated that “the increase in armed conflict has damaged infrastructure and civilian facilities, causing severe damage to basic services that children and families depend on, including nine water stations serving 100,000 people at least.

“More than 70 schools are currently closed, affecting around 20,000 students and significantly affecting their education. Around 23 healthcare facilities — serving 4,000 people — are closed due to the hostilities.”

UNICEF’s representative to Lebanon, Edouard Beigbeder, expressed the organization’s deep concern. “As the conflict impacting the south of Lebanon is in its seventh month, we are deeply alarmed by the situation of children and families who have been forced from their homes and the profound long-term impact the violence is taking on children’s safety, health, and access to education.

“As long as the situation remains unstable to this extent, more children will suffer,” Bigbeder warned. “Protection of children is an obligation under the International Humanitarian Law and every child deserves to be safe.”

In a statement, UNICEF indicated that before the outbreak of the conflict, basic services in Lebanon, including health and education systems, were in danger of collapsing after years of overwork. The unprecedented economic and financial crises that have hit the country since 2019 have exacerbated existing economic vulnerabilities.

Following the displacement of residents from the southern border region, UNICEF, in collaboration with its partners, has been providing “crucial aid to affected families seeking refuge in shelters. Emergency cash assistance, facilitated in partnership with the Ministry of Social Affairs, has been extended to meet the immediate needs of 85,000 individuals. Some displaced children have managed to resume their education in official schools, receiving essential supplies and transportation support.”

On Tuesday, hostilities persisted intermittently on the southern front between Hezbollah and the Israeli military.

An Israeli airstrike targeted a house along the Kafr Kila — Al-Adisa road, destroying it and causing severe damage to nearby properties and homes. Additional Israeli airstrikes struck homes and commercial establishments in the towns of Aita Al-Shaab, Yaroun, Jebbayn, the outskirts of Naqoura, Alma Al-Shaab, and Jabal Al-Labouneh.

In solidarity with Gaza and echoing student activism in US universities, Lebanese university students organized sit-ins on campus or nearby areas, brandishing Lebanese and Palestinian flags and demanding the liberation of Palestine and a cessation of attacks on southern Lebanon.

Students from the American University of Beirut and the Lebanese American University in Beirut called on their administrations “to boycott companies and institutions supporting Israel.”

Similar demonstrations unfolded in several private universities across Lebanon, including Beirut Arab University, Lebanese International University, Saint Joseph University, Haigazian University, and Holy Spirit University of Kaslik.


Iran commutes a tycoon’s death sentence to 20 years in prison

Updated 30 April 2024
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Iran commutes a tycoon’s death sentence to 20 years in prison

  • Babak Zanjani was sentenced to death in 2016 over a number of charges
  • An appeal for amnesty by Zanjani was reviewed and his death sentence was “commuted to a 20-year prison term

TEHRAN: Iran’s judiciary said Tuesday that it commuted a death sentence for a tycoon to 20 years in prison after he returned around $2.1 billion in assets from illegally selling oil abroad, the official IRNA news agency reported.
Babak Zanjani, 48, was sentenced to death in 2016 over a number of charges, including money laundering, forgery and fraud that disrupted the country’s economy.
IRNA quoted judiciary spokesman Asghar Jahangir as saying that an appeal for amnesty by Zanjani was reviewed and his death sentence was “commuted to a 20-year prison term after approval by the Supreme Leader.”
Ayatollah Ali Khamenei has the final say on all state matters and occasionally issues pardons.
Jahangir said as part of Zanjani’s 2016 sentence, he had the right to an amnesty or commutation of his death sentence if he returned the assets, compensated for damages and expressed regret for wrongdoing. The spokesman said that Zanjani cooperated with the judiciary to locate the assets abroad in recent years while he was in prison, and all the money was returned.
Zanjani was arrested in 2013 shortly after the election of then President Hassan Rouhani as part of a crackdown on alleged corruption during the rule of former President Mahmoud Ahmadinejad.
Authorities said then that Zanjani owed more than 2 billion euros ($2.1 billion) for oil sales he made on behalf of Ahmadinejad’s government. Zanjani was one of Iran’s wealthiest businessmen, with a fortune worth an estimated $14 billion.
The commutation of Zanjani’s sentence indicates that Iran’s government is in need of revenue after years of US sanctions on the country.
In 2018, then President Donald Trump pulled the US out of a nuclear deal with Iran that had aimed to lift sanctions on Iran in return for the capping of the country’s nuclear activities. Since then, Iran has found it difficult to sell its crude, the country’s main source of foreign revenue. After Trump’s unilateral withdrawal from the deal, Iran’s rial currency tumbled.
In 2014, Iran executed another billionaire businessman, Mahafarid Amir Khosravi, for a $2.6 billion state bank scam in Iran.


UN chief demands investigators be granted immediate access to mass graves in Gaza

Updated 1 min 7 sec ago
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UN chief demands investigators be granted immediate access to mass graves in Gaza

  • Secretary-General Antonio Guterres says it is ‘imperative’ that forensic experts establish how hundreds of Palestinians died and came to be buried, or reburied, there
  • The graves were discovered this month in several parts of the territory, including at Al-Shifa and Al-Nasser hospitals, both of which were attacked by the Israeli army

NEW YORK CITY: UN Secretary-General Antonio Guterres on Tuesday said he was deeply alarmed by reports that mass graves had been discovered in several places in Gaza.

He called for independent international forensics experts to be granted immediate access to the sites to establish the circumstances in which hundreds of Palestinians lost their lives and were “buried or reburied” there.

The mass graves were discovered this month in several parts of war-ravaged Gaza, including at Al-Shifa and Al-Nasser hospitals, both of which were attacked by the Israeli army. Graves were also found in Beit Lahia and Deir Al-Balah. Many women and children were among the dead.

At Al-Nasser alone, more than 390 bodies were discovered. Many showed apparent signs of being shot in the head, had their hands bound by zip ties, were stripped of their clothes, or were buried in hospital gowns with medical needles and tubing still attached to their skin.

The healthcare system in Gaza has been brought to its knees by the war; two-thirds of hospitals are dysfunctional and those that remain operational are seriously damaged. Guterres said some healthcare facilities “now resemble cemeteries.”

He added: “There are competing narratives around several of these mass graves, including serious allegations that some of those buried were unlawfully killed.

“It is imperative that independent international investigators, with forensic expertise, are allowed immediate access to the sites of these mass graves to establish the precise circumstances under which hundreds of Palestinians lost their lives and were buried, or reburied.

“The families of the dead and missing have a right to know what happened. And the world has a right to accountability for any violations of international law that may have taken place.”

Speaking at the UN headquarters in New York, Guterres once again expressed solidarity with the victims of the “unconscionable Hamas terror attacks of Oct. 7,” and with the hostages and their families and friends.

“Passover reminds us that the persecution of the Jews is as old as history itself,” he said. “We all have a duty to speak out against all forms of antisemitism, in communities, in the media and online.”

Nearly seven months after Oct. 7, the situation facing the people of Gaza “is worsening by the day,” Guterres said as he lamented the fact his incessant calls for a humanitarian ceasefire, the release of all hostages, and a significant increase in the amount of humanitarian aid flowing into the territory have been ignored.

“For the sake of the people of Gaza, for the sake of the hostages and their families in Israel, and for the sake of the region and the wider world, I strongly encourage the government of Israel and the Hamas leadership to reach an agreement,” he said.

“Without that, I fear the war, with all its consequences both in Gaza and across the region, will worsen, exponentially.”

He said a threatened Israeli military ground assault on the southern city of Rafah, where more than 1.2 million displaced Palestinians have taken refuge from bombardments elsewhere in the

territory, would be “an unbearable escalation, killing thousands more civilians and forcing hundreds of thousands to flee.”

He urged “those with influence over Israel to do everything in their power” to prevent such an incursion, noting that all members of the Security Council, and many governments, have expressed opposition to it.

Palestinians sheltering in Rafah “have very little to eat, hardly any access to medical care, little shelter and nowhere safe to go,” Guterres said.

“In northern Gaza, the most vulnerable — from sick children to people with disabilities — are already dying of hunger and disease. We must do everything possible to avert an entirely preventable, human-made famine.”

Although some progress had been made in humanitarian efforts, Guterres said “much more is urgently needed, including the promised opening of two crossing points between Israel and northern Gaza, so that aid can be brought into Gaza from Ashdod port and Jordan.”

A major obstacle to the delivery of aid across the territory remains the lack of guarantees of security for aid workers and the civilians they are trying to help.

“Humanitarian convoys, facilities and personnel, and people in need, must not be targets,” said Guterres.

“We welcome aid delivery by air and sea, but there is no alternative to land routes. I again call on the Israeli authorities to allow and facilitate safe, rapid and unimpeded access for humanitarian aid and humanitarian workers, including UNRWA (the UN Relief and Works Agency for Palestine Refugees), throughout Gaza.