Shoppers look to online orders amid coronavirus curfew

Nana Direct has tripled its capacity and plans to expand further due to the coronavirus curfew in Saudi Arabia. (Screengrab from nana.sa/en)
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Updated 30 March 2020
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Shoppers look to online orders amid coronavirus curfew

  • Measures taken by the government to allow delivery apps to work during curfew hours have attracted new customers to the services
  • The Ministry of Commerce recommended purchasing groceries online and encouraged hypermarkets to provide exclusive online shopping promotions

RIYADH: Saudi Arabia’s strong preventive measures to limit the spread of the coronavirus disease (COVID-19) has changed the purchasing behavior of consumers.

Measures taken by the government to allow delivery apps to work during curfew hours have attracted new customers to the services.

Hassan Al-Khalidi, a teacher from Al-Khobar, said that for the first time, he was able to order everything for his family from a hypermarket online.

“I used to go by myself for shopping, whether from the hypermarket or from the store next to my home, but after buying groceries online for the first time, I would say it was an excellent experience.”

Al-Khalidi added that he would continue the new habit after the crisis is over.

But due to high demand, not all hypermarkets are able to provide customers with quick deliveries. Some hypermarket apps are reporting lengthy delivery times. An Arab News staffer tested the service on the Danube hypermarket app, which informed him that it would take 10 days for goods to be delivered as curfew hours in Riyadh had been expanded. The delivery time before the curfew began was just one day.

But despite the COVID-19 measures and the risks of leaving home, a large portion of people prefer to go to hypermarkets in person for their shopping. Mohammed Alshammari from Riyadh said that shopping provides relief from the long stay at home and the “constant negativity of the news about coronavirus.”

He added: “I try to go shopping early in the morning when hypermarkets are less crowded, I take precautionary measures such as wearing a mask and gloves and keeping enough space from others.”

The Ministry of Commerce recently launched a campaign on social media urging people to shop in the early morning to avoid crowds. However, the ministry recommended purchasing groceries online and encouraged hypermarkets to provide exclusive online shopping promotions.

The ministry also instructed hypermarkets to limit the number of customers who can be inside at the same time.

An Arab News team visited a couple of hypermarkets in Riyadh, and noticed a high number of shoppers in the afternoon in comparison with the early morning hours. During rush hour (from 1 p.m. – 3 p.m.) some stores were asking people to wait until other customers left before they could enter.

While the increase in the number of shoppers in hypermarkets is obvious, the Ministry of Commerce reassured customers that goods are stacked in several warehouses and that the food supply chain has never been affected by the curfew.


Talks held on opportunities for sustainable EU-Saudi business cooperation

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Talks held on opportunities for sustainable EU-Saudi business cooperation

  • Leading companies from both the EU and the Kingdom attended the event to discuss objectives and challenges
  • Dubravka Suica: All our pipelines (are) hydrogen-ready, which means gas pipelines, new modern gas pipelines, were built to be also hydrogen-ready

RIYADH: A high-level roundtable consultation on sustainable business was held on Tuesday in Riyadh to explore collaboration between the EU and Saudi Arabia’s private sectors.

Leading companies from both the EU and the Kingdom attended the event to discuss objectives and challenges.

Dubravka Suica, European commissioner in charge of EU relations with the Mediterranean and the Gulf, was in attendance. The meeting was held under the auspices of the Delegation of the European Union to the Kingdom of Saudi Arabia and was organized by the EU–GCC Cooperation on Green Transition Project in collaboration with the European Chamber of Commerce in Saudi Arabia.

The meeting brought together senior representatives from leading companies active in the circular economy, water technologies, clean energy, sustainable manufacturing, environmental innovation, and advanced materials, including Danfoss and ACWA Power.

Suica told Arab News that the EU is ready to seize future opportunities across various sectors, given Europe’s rich history of green development.

“All our pipelines (are) hydrogen-ready, which means gas pipelines, new modern gas pipelines, were built to be also hydrogen-ready. So, they can also be useful for the supply of hydrogen,” she said.

She added: “The only problem is that we are a market economy … We cannot guarantee anything because it is as it is, as you know.”

When asked about the EU plan to support European companies seeking to participate in sustainability-related projects, the commissioner commented that “EU Green Deal is something which we would like to make happen by 2050 to have Europe as a CO2-neutral continent.”

Presently, however, simplifying the process is a strategy that would benefit both sides of the equation, she added.

“There is a lot of burden to our companies and to your companies who want to work in Europe … We are now trying not to deregulate. We cannot do it, but we are trying a little bit to simplify,” Suica told Arab News.

During the meeting, participants discussed essential opportunities for collaboration in investment and technology deployment, reflecting serious intentions from both sides to support joint initiatives across the region.

Suica also highlighted the relevance of the Pact for the Mediterranean, launched in Barcelona last month, emphasizing its role in opening additional avenues for companies to expand further across the Middle East and North Africa region.

“Today’s consultation reaffirms our shared commitment to accelerating the green transition through meaningful partnerships between EU and Saudi companies, connecting our regions and bringing our peoples closer,” said Suica.

“The EU and the Kingdom of Saudi Arabia are committed to stepping up our partnership.

“Under the EU–Saudi Arabia Strategic Partnership Agreement and the Pact for the Mediterranean, we will have a broader regional framework to expand cooperation between EU and Saudi companies across the Middle East and North Africa.

“I am encouraged by the strong engagement we have seen today.”

Christophe Farnaud, ambassador of the EU to Saudi Arabia, Bahrain, and Oman, also commented on the subject during the meeting and supported the partnership talks.

He said: “Saudi Arabia and Europe are charting a new path for global cooperation in sustainable development. By bringing together leading companies from both sides, we aim to transform strategic dialogue into tangible opportunities that support innovation, diversification, and long-term sustainable growth.”