Tearing down the wall: Saudi restaurants adjust to the abolition of gender segregation

Segregation boards, such as this one pictured in a McDonald’s restaurant in Riyadh in 2004, are no longer required under Saudi law. (AFP)
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Updated 28 January 2020
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Tearing down the wall: Saudi restaurants adjust to the abolition of gender segregation

  • New law urges restaurants to remove segregation in entrance and separate seating arrangements
  • Many restaurants have already begun to implement the law, but others stubbornly refuse

RIYADH: Saudi diners are still chewing over the Kingdom’s move to end the long-standing legal requirement for restaurants to have separate entrances for males and families.

As a result of reforms — involving 103 rules and regulations, manuals, models, and standards aimed at making life easier for citizens and visitors — men and women no longer have to enter restaurants through separate doors.

Naif Al-Otaibi, general manager of public relations and media at the Ministry of Municipal and Rural Affairs, said gender-segregation was now a matter of choice.

“It’s optional. We did not specify the number of entry points, so the investor is free to have multiple entry points and segregate (males from females) in their restaurant,” he told Arab News.

Many restaurants and cafes in Saudi Arabia, including American coffee chain Starbucks, typically have separate sections for families (women on their own or accompanied by men) and males.

The AlShaya Group, operator of Starbucks, The Cheesecake Factory and P.F. Chang’s among others, has said it will end gender segregation in stores and eateries that were opened before the new rule came into effect.

“We at Alshaya are planning to transform the old stores’ designs following the new desegregation law, but that will take place over the course of the next two years,” the company told Arab News.

An employee at one of Starbucks’ gender-segregated outlets said maintenance contractors had recently conducted an inspection of the site with a view to commencing remodeling work. “They will take out the wall that separates the male area from the families section,” the staff member told Arab News.

“They will also remove the signs at the entry points that say, ‘families’ and ‘males’ and merge the two separate sections.”

Just a few years ago all of this was unthinkable in a very different Saudi Arabia. The Kingdom had a strict policy of not allowing women to dine in a restaurant without a mahram (male guardian). They would be turned away if they did not comply with the rule.

Recalling an incident that happened 20 years ago, “D.K.,” a 37-year-old Saudi woman who wished to remain anonymous, said she found herself inside one of the white vehicles belonging to the religious police whose official job description was the “prevention of vice and promotion of virtue.”

She had been dining with her friends at a McDonald’s restaurant without a mahram.

But D.K. is amazed by the changes that have taken place since, and said the ending of gender segregation in restaurants was a huge step forward for the Kingdom.

She praised King Salman and Crown Prince Mohammed bin Salman for advancing women’s empowerment by increasing their employment opportunities, enhancing the quality of their social life and expanding their personal freedoms.

While these steps might seem unimpressive to the average person in the West, cumulatively they were opening up the Kingdom in a big way, D.K. told Arab News, though she admitted that some conservative sections of Saudi society still wished to see the continuation of gender segregation in restaurants.

However, most restaurant owners were eager to move with the changing times.

Al-Amin Mahmoud, a 35-year-old father-of-four from Madinah, takes his family every weekend to a different restaurant. While in Jeddah on a short vacation, he faced a problem when he discovered that some restaurants did not have separate sections for males and families.

“I respect that decision, but I did not feel comfortable. I knew that the decision had been implemented. However, for me, having grown up in a conservative family and society, it does not suit me,” he told Arab News.

Father-of-three Habib Saleh, 41, said that businesses had the option to accept or reject the gender-desegregation decision.

“This is akin to the decision to ban sheesha from restaurants. Many people objected, saying smoking sheesha was the main reason they frequented the restaurants in the first place. Some restaurants who implemented the rule naturally lost regular customers, which affected their revenue,” he added.

Saleh pointed out that when considering applying the new rules, some business owners faced the same dilemma of having to be prepared to lose some customers.

“It will take time before people get used to it. Of course, people will either reject it or be suspicious about it at first. And we have to keep in mind that some of the people who are objecting to this decision do not mind eating in mixed restaurants when they are abroad. So, there is some amount of contradiction.

“We have to remember that the segregation rule was in force for more than 30 years, so don’t think that people will accept it quickly,” he said.

For his part, Abdulrahman Al-Harbi, an architect, believes implementing the desegregation law will improve the bottom lines of restaurants in Saudi Arabia.

Al-Harbi said not only would managing a restaurant become easier but construction bills would also shrink. “I prefer open spaces. A good designer can provide clever privacy solutions to customers in different ways.

“If we want to call ourselves a civilized society, we must get used to a mixed-gender environment,” he added.

Abdul Aziz Al-Qahtani, the owner of Bicicleta Coffee Shop in Riyadh, said that since opening a new branch in the capital’s U Walk, only one cashier counter was required.

“We had customers coming in and asking for separate sections, but we have to keep pace with development,” he said. “This change in the law has reduced costs in many areas for us. Now we don’t need two cashiers to serve a family section and a male section.

“We also don’t have to have large spaces any more to be able to divide it up into two sections.”


Saudi Arabia welcomes independent committee’s report on UNRWA’s performance

Updated 24 April 2024
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Saudi Arabia welcomes independent committee’s report on UNRWA’s performance

  • Saudi Ministry of Foreign Affairs stresses importance of the commitment of donor countries to the organization

RIYADH: Saudi Arabia has welcomed an independent committee’s report on the performance of the UN Relief and Works Agency for Palestine Refugees, the Saudi Press Agency reported on Wednesday.
The Saudi Ministry of Foreign Affairs said the Kingdom backed the report, which confirmed UNRWA’s main role in supporting the relief, humanitarian and developmental efforts of the Palestinian people.
The ministry further reiterated Saudi Arabia’s emphasis on the importance of the commitment of donor countries to UNRWA to ensure the sustainability and effectiveness of all forms of support for refugees in a way that reduces their suffering, especially in light of the Israeli occupation’s continued violations of international law and international humanitarian law.


EU Embassy, Arab News honor makers of Saudi ‘Horizon’ documentary

Updated 25 April 2024
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EU Embassy, Arab News honor makers of Saudi ‘Horizon’ documentary

  • Princess Lamia: ‘Screening is a reminder of our shared responsibility to protect precious ecosystems’
  • Ambassador Farnaud: ‘The Saudi Green Initiative and the European Green Deal have shared goals’
  • Abbas: ‘We are delighted to partner with the EU envoy to showcase Saudi Arabian wildlife in a captivating manner’

RIYADH: The makers of a recently produced, highly acclaimed documentary on Saudi wildlife were honored at a special screening of the film “Horizon” at the residence of the EU ambassador in Riyadh.

The new documentary, produced by the Konoz Initiative, is part of a collaboration between the Saudi Ministry of Media’s Center for Government Communication and the National Center for Wildlife.

It explores the ecological treasures and unique habitats of the Kingdom.

Princess Lamia bint Majed Saud Al-Saud, secretary-general of Alwaleed Philanthropies, was a guest of honor. Princess Lamia, through her work with Alwaleed Philanthropies, has recently announced an initiative called Atlai, an innovative artificial intelligence platform to support global efforts to combat deforestation.

Princess Lamia bint Majed Saud Al-Saud (L), secretary-general of Alwaleed Philanthropies, was a guest of honor at the event. (AN photo/ Huda Bashatah)

The screening was followed by a presentation of an honorary certificate to Abdullah Alahmari, CEO of Konoz initiative, and Yazeed Albader, associate producer of “Horizon.” This was presented by EU Ambassador to Saudi Arabia Christophe Farnaud, Princess Lamia and Arab News Editor-in-Chief Faisal Abbas.

Farnaud said: “The ‘Horizon’ documentary captures the breathtaking beauty of Saudi Arabia’s diverse natural landscapes and wildlife.

“For centuries, much of the Arabian Peninsula, including Saudi Arabia, held a mysterious attraction for European explorers and travelers.”

The ambassador spoke of the significance of protecting the environment due to basic human needs such as food and water, and dependency on the health of our global environment.

An honorary certificate is presented to Abdullah Alahmari, CEO of Konoz initiative, and Yazeed Albader, associate producer of “Horizon.” (AN photo/ Huda Bashatah) 

“The Saudi Green Initiative and the European Green Deal have shared goals. We all depend on nature for our food, air, water, energy and raw materials. Nature and biodiversity make life possible, provide health, and drive our economy. Nature is also our best ally in tackling the climate crisis,” he said.

“Climate change, economic diversification and transitioning to renewables remain priority areas for both the EU with its policy of European Green Deal as well as for Saudi Arabia with its Vision 2030.”

Princess Lamia gave her thoughts on Saudi Arabia’s fascinating natural wonders that are featured in the film.

“Through ‘Horizon’ we are transported to the breathtaking beauty and rich biodiversity of Saudi Arabia. This documentary promises to immerse us in the heart of the Kingdom’s diverse wildlife and scenery,” she said.

The makers of a documentary on Saudi wildlife were honored at a special screening of the film “Horizon” at the residence of the EU ambassador in Riyadh. (AN photo/ Huda Bashatah)

“Tonight’s screening is not only a celebration of Saudi Arabia’s rich natural heritage but also a call to action — a reminder of our shared responsibility to protect and conserve the precious ecosystems that define our world.

“In a time where our forests and natural ecosystems are disappearing at an alarming rate, Atlai, created by Alwaleed Philanthropies, is a testament to the power of innovation and collaboration. It’s about igniting a passion for preservation, a fervor for conservation, and a commitment to safeguarding our planet for generations to come.”

Abbas expressed appreciation for the Saudi team behind the “Horizon” documentary, saying: “We are delighted to have partnered with the EU delegation to host a special screening of this remarkable documentary which showcases Saudi Arabian wildlife in a truly captivating manner.”

Arab News Editor-in-Chief Faisal Abbas. (AN photo/ Huda Bashatah)

He added: “As part of Arab News Green and Blue initiative, which focuses on environment and sustainability, we are also proud to present the Saudi team behind the ‘Horizon’ documentary with a certificate of appreciation, and thank them for their contribution in preserving and showcasing the wonders our beloved Kingdom has to offer.”

Arab News has recently launched its Green And Blue, an initiative which discusses environmental subjects regarding climate change, desertification, wildlife preservation, sustainability, and green energy, with a close emphasis on the environment in Saudi Arabia.

The CEO of Konoz initiative expressed how thrilled he was to attend the screening of the movie.

“This documentary sheds light on the beauty of Saudi Arabia, its versatile terrain and highlights the wildlife we are blessed to have in the Kingdom,” Said Alahmari.

The makers of a documentary on Saudi wildlife were honored at a special screening of the film “Horizon” at the residence of the EU ambassador in Riyadh. (AN photo/ Huda Bashatah)

He expressed his appreciation to the Minister of Media Salman bin Yousef Al-Dossary for his constant support in ensuring that the movie highlights the Kingdom and reaches a broader audience.

The associate producer of the work explained how the documentary took more than 260 days of shooting and more than 2,000 hours of recording because it covered all the regions.

“If you want to shoot some of the animals, you may not get luck on the spot. So, you have to do some scouting, you have to arrive a couple of days before, stay for weeks to spot a nice shot, or to get that perfect skyline with the clouds, sunset or sunrise,” said Albader.

“I was honored to be here, the screening was great. It is a pleasure to be here with the ambassadors, and to see how a lot of people care about nature and wildlife. This is just the beginning of many events to come.”

“Horizon” is now available on Netflix internationally.


Inaugural Umrah and Ziyarah Forum focuses on innovative ways to enhance pilgrim experience

Updated 24 April 2024
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Inaugural Umrah and Ziyarah Forum focuses on innovative ways to enhance pilgrim experience

  • The 3-day event, which concluded on Wednesday, included 6 discussion sessions and 24 workshops led by 29 experts

JEDDAH: The inaugural Umrah and Ziyarah Forum concluded on Wednesday at the King Salman International Convention Center in Madinah. During the three-day event, participants discussed ways to foster collaborations, enhance the pilgrimage experience and improve the services provided for pilgrims.

The agenda for the forum, organized by the Ministry of Hajj and Umrah in partnership with the Pilgrim Experience Program, included six discussion sessions and 24 workshops led by 29 experts and specialists.

The topics they covered included services for pilgrims and other visitors, advancements in air travel services for pilgrims, financial systems in the Umrah and ziyarah sectors, and development opportunities in housing and hospitality services.

Other discussions focused on services at ports, the automation of operations, ways to improve the efficiency of workers, and the important role of services provided for visitors at holy sites and throughout their journeys in Makkah and Madinah.

One of the key topics was air travel services, with discussions about the growth in flight numbers and the need to provide a comprehensive range of services throughout pilgrims’ journeys beyond those purely focusing on their rituals. For example, participants highlighted plans for the expansion of Madinah Airport to better accommodate the increasing numbers of pilgrims and other visitors arriving there.

Another discussion examined financial services in the Umrah and ziyarah sector, and explored the options for international money transfers, ways to develop financial procedures, and innovative digital solutions for processing transactions.

Other topics included development opportunities in housing and hospitality services, during which speakers emphasized the importance of transparency and the need for full compliance by service providers with the terms of their contracts.

The final day of the event featured two panel discussions, one about the role of technology in finding solutions to the challenges in guest services, and the other on ways to carefully develop historical sites to enrich the historical and spiritual experiences for visitors to Makkah and Madinah.


Who’s Who: Swaied Al-Zahrani, CEO of Saudi Credit Bureau

Updated 24 April 2024
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Who’s Who: Swaied Al-Zahrani, CEO of Saudi Credit Bureau

Swaied Al-Zahrani has been the CEO of the Saudi Credit Bureau, also known as SIMAH, since March 2018.

As CEO, Al-Zahrani has guided SIMAH’s short and long-term strategies, ensuring a competitive landscape within the market.

He led major restructuring to enable a future-proof operating model and enhance customer experience. He is focused on improving the governance, risk management, and data management framework and practices.

Al-Zahrani is also a board member of Qarar, a decision analytics company specializing in tailored customer management and lending process automation solutions based in Riyadh, and a board member at Tassnief, the first local credit rating agency licensed by the Capital Market Authority.

He has nearly two decades of experience in the financial sector and is known for his ability to maximize shareholder value through effective strategies, committed to driving innovation and excellence in the financial industry.

Prior to his current role, he worked as chief operations officer at the Social Development Bank in Riyadh from January 2016 to March 2018. He led the bank’s transformation program, focusing on building a new strategy, organizational restructuring, automation and digitalization, customer experience, and risk controls while promoting a savings culture aligned with national strategies.

Al-Zahrani worked for nine years at Al-Rajhi Bank in various domains including IT, business, and banking operations groups, where he participated in major transformation programs.

He holds a bachelor’s degree in computer science from King Abdulaziz University in Jeddah.


Saudi embassy in Cairo receives Kingdom’s first female astronaut

Updated 24 April 2024
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Saudi embassy in Cairo receives Kingdom’s first female astronaut

Saudi Arabia’s Ambassador to Egypt Osama Nugali on Wednesday received Saudi astronaut Rayyanah Barnawi, who is currently visiting Egypt, at the embassy in Cairo.

Nugali congratulated Barnawi, the first Saudi female astronaut, on her achievement which affirmed the progress Saudi Arabia is witnessing in all fields, including the space sector and its technologies, in light of its ambitious Vision 2030.

Barnawi, who is a scientist specializing in cancer stem-cell research, traveled into space as part of the Axiom Mission 2 to the International Space Station last year.