72% of passengers satisfied with services at Saudi airports

General view of the new terminal of Jeddah airport, in Jeddah, Saudi Arabia September 19, 2018. (REUTERS)
Updated 05 September 2019
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72% of passengers satisfied with services at Saudi airports

  • The data has helped to improve airport services throughout the Kingdom in line with Vision 2030 reform plan

JEDDAH: Passengers traveling through Saudi airports continue to be satisfied with customer service standards, according to latest figures.
Data for August, issued by the General Authority of Civil Aviation (GACA), showed the Kingdom’s airports have maintained consistently high levels of flight services.
More than 660,000 passengers participated in the GACA questionnaire, which revealed an overall satisfaction rate of 72 percent, down 1 percent on July figures.
The GACA, represented by the General Directorate for Quality, Customer Protection, conducts regular airport field surveys and issues monthly reports on the level of customer satisfaction. The data has helped to improve airport services throughout the Kingdom in line with Vision 2030 reform plan. 


Saudi Arabia welcomes US designation of Sudan’s Muslim Brotherhood as terrorist organization

Updated 11 March 2026
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Saudi Arabia welcomes US designation of Sudan’s Muslim Brotherhood as terrorist organization

  • Kingdom’s FM lauds decision by Secretary of State Marco Rubio
  • Prince Faisal bin Farhan says decision bolsters regional security

DUBAI: Saudi Arabia’s Foreign Minister Prince Faisal bin Farhan has welcomed the US government’s decision to designate the Sudan branch of the Muslim Brotherhood as a terrorist organization.

The minister expressed his support for the decision during a phone call with US Secretary of State Marco Rubio, according to a statement issued by the Kingdom’s Ministry of Foreign Affairs on Wednesday.

During the call, Prince Farhan said the Kingdom supports Washington’s measures that strengthen regional stability and security.

Rubio issued a press statement on March 9 announcing that the Department of State was “designating the Sudanese Muslim Brotherhood as a Specially Designated Global Terrorist and intends to designate the group as a Foreign Terrorist Organization, effective March 16, 2026.”

He also claimed, without providing evidence in the statement, that the “Sudanese Muslim Brotherhood uses unrestrained violence against civilians to undermine efforts to resolve the conflict in Sudan and advance its violent Islamist ideology.

“Its fighters, many receiving training and other support from Iran’s Islamic Revolutionary Guard Corps (IRGC), have conducted mass executions of civilians.”

He added that the Sudanese Muslim Brotherhood’s Al-Baraa bin Malik Brigade was designated in September 2025 “for its role in Sudan’s brutal war.”